Rollback after Maintenance
By
Ael Rhiana,
Posted on: 2011-03-31 09:59 in ALL ACCESS Gameplay Technical Issues Bugs
Momma always said "cheer up, things could be worse." So I would cheer up and sure enough things would get worse...
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Originally Posted by teamtuna
Momma always said "cheer up, things could be worse." So I would cheer up and sure enough things would get worse...
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made me laugh
Last info say servers should be up 3.30 pm PDT. Not being from the US of A can someone tell me what PDT means please. I apologise in advance for my foreign ways.
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You have to play email tag with them to get your items/cash back. Kinda annoying but it is their game. I kept getting asked what server I used at a certain time and date and answers like, "I dont remember" or "It was one of these two" would just get me the same form letter response until I made something up. Then the rep was willing to go look and recover my items from mail. Losing XP and/or a respec would be much more frustrating then the few items I lost in the mail system. |
Originally Posted by Infernus_Hades
I have had this happen twice now but it was my emails that were deleted. I hope you get it fix. I have now lost 8 recipes and 30 million influence and support has not recovered it.
I really hope you have more luck than I did. |
Please make sure you havnt missed one of their replies asking some silly question.
Looks like servers will be back up around 11.30pm UK time
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Oh no, I played email tag - after 4 emails asking me the same thing basically as the first one - I just said obviously you can't do it. I understand so please stop wasting my time. Your email system is broken and for whatever reason you can't get my stuff - fine. The set of kinetic combats did tick me off tho.
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Originally Posted by _Zep_
You have to play email tag with them to get your items/cash back. Kinda annoying but it is their game. I kept getting asked what server I used at a certain time and date and answers like, "I dont remember" or "It was one of these two" would just get me the same form letter response until I made something up. Then the rep was willing to go look and recover my items from mail. Losing XP and/or a respec would be much more frustrating then the few items I lost in the mail system.
Please make sure you havnt missed one of their replies asking some silly question. |
Epic Fail guys.......EPIC EPIC fail. Lets try not to do this stuff again and if so then please can we get better info....All your APATHETIC messages on timing are a complete failure said to just appease the gaming family that you have made feel ******. I would have rather seen...
"Servers are down, sorry we messed up, consider doing something else today as servers will be down until 9pm. We know we screwed a bunch of you and apologize....we will have a double xp weekend starting next weekend due to our moronic epic fail!!!!"
Lost 2.8bil in claimed infamy. Petition sent *******!
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Originally Posted by Cybofreak
Looks like servers will be back up around 11.30pm UK time
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Originally Posted by necropsie
Epic Fail guys.......EPIC EPIC fail. Lets try not to do this stuff again and if so then please can we get better info....All your APATHETIC messages on timing are a complete failure said to just appease the gaming family that you have made feel ******. I would have rather seen...
"Servers are down, sorry we messed up, consider doing something else today as servers will be down until 9pm. We know we screwed a bunch of you and apologize....we will have a double xp weekend starting next weekend due to our moronic epic fail!!!!" |
Click here for updates
Another rollback. I lost my VR Aslot that was slotted about an hour before the second round of maint. today...
Petitioned.
"Certain it is and sure: love burns, ale burns, fire burns, politics burns, but cold were life without them." - Romulan proverb
My Characters
Just got a chance to log in my toon and the rollback has been successfully rolled-back -- I've got all my stuff and xp from last night. Hope everyone else was as fortunate.
Thanks to the unnamed database llamas who fixed this!
-Buxley
"Don't cry because it's over, smile because it happened." -- Dr. Seuss
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That's natural. Nothing from today will be saved because they reversed the previous rollback, essentially rolling the database "forward" again to the point before the first rollback happened.|
Originally Posted by Ael Rhiana
Another rollback. I lost my VR Aslot that was slotted about an hour before the second round of maint. today...
Petitioned. |
In other words, we were already rolled back when you earned the items earlier today, so if you kept the items earned today, then other people would still have the initial rollback too. It can't be both ways.
I'm not saying you shouldn't try to /petition your item, but the point is that it shouldn't be a surprise that stuff from early morning was lost.
It's not fair to ther people who got rolled back before nor is it to those of us who lost influence, lvls, or shards...etc...
I petitioned and I'm hopeful they will grant me he return of my ASlot goodie. I have proof that I had the thing, so... *shrugs*
"Certain it is and sure: love burns, ale burns, fire burns, politics burns, but cold were life without them." - Romulan proverb
My Characters
Yeah i petitioned my lost inf. Also they can rollback single toons. They did that during the contact issues.
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Nope. The EULA makes it clear that there may be downtime.|
Originally Posted by Teh_Scourge
Yeah now I'll complain. >_>
Do we get a reimbursement of time we lost or does that time still count. |
I'm just glad people aren't overreacting . . .
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Originally Posted by necropsie
Epic Fail guys.......EPIC EPIC fail. Lets try not to do this stuff again and if so then please can we get better info....All your APATHETIC messages on timing are a complete failure said to just appease the gaming family that you have made feel ******. I would have rather seen...
"Servers are down, sorry we messed up, consider doing something else today as servers will be down until 9pm. We know we screwed a bunch of you and apologize....we will have a double xp weekend starting next weekend due to our moronic epic fail!!!!" |
Paragon City Search And Rescue
The Mentor Project
Just wanted to add my voice to those who lost progress from this morning.
I earned the 35-40 End Mod invention badge, 35-40 Travel invention badge, and the Field Crafter Accolade.
I lost those and then all the IOs crafted from that work.
Level 50 is a journey, not a destination.
▲Scrapper Issues List - Going Rogue Edition▲
Welp this will teach me not to claim anything from the market after maintenance. Doesnt seem like GM's really like to look into it and i have no desire to rebuild from scratch since i have lost most of my loose inf.
Later.
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Why not petition? I got rolled back and lost the rare alpha slot component that I had made and slotted. I petitioned last night at 7pm or so, and this morning I had enough shards to recraft. |
Originally Posted by Terror1
Welp this will teach me not to claim anything from the market after maintenance. Doesnt seem like GM's really like to look into it and i have no desire to rebuild from scratch since i have lost most of my loose inf.
Later. |
They are probably getting a lot of petitions. Be patient.
"Certain it is and sure: love burns, ale burns, fire burns, politics burns, but cold were life without them." - Romulan proverb
My Characters
Hmmm...
Well I'd managed to log on yesterday when the servers first came back up (before people realised there had been an accidental rollback), and as I had logged my character off quite early on Wednesday evening it hadn't experienced a rollback and so I didn't notice anything different. On Wednesday I'd finally got the 5th Armageddon recipe I'd been waiting for and so I had put in some buy orders on the market for the last few bits of salvage I needed. When I logged in last night they had all been bought so I proceeded to craft and slot the 5 recipes and then played a couple of tip missions before the notification that the servers were being taken back down for the extended maintenance. When I logged on this evening can you guess what I found?
Yup... the progress my character had made during the hour I'd been on yesterday evening had been lost as the server had been re-rolled back to the state it had been before the first maintenance (so it had no Armageddon's slotted) - fair enough I thought - it's what I was pretty much expecting. What I wasn't expecting however was that the market had not been re-rolled back so the 5 Armageddon recipes that I'd taken off the market yesterday during that "phantom hour" were nowhere to be found!
I've petitioned it so I'm really hoping they can be restored - that is a helluva lot of time and effort down the pan otherwise...
Yeah now I'll complain. >_>
Do we get a reimbursement of time we lost or does that time still count.