Awww man, took like 8 hrs to update finally got on and now i cant play


beyeajus

 

Posted

Just bought this game, took forever to update.

Finally it updated, created my character and then when I go to tutorial i get this error

igldev32.dll

Tried it twice now and still get that error when I try to go into tutorial


 

Posted

can't see it helping or making a difference, but, try skipping tutorial?

Something going wrong in ye olde link library....


 

Posted

Quote:
Originally Posted by beyeajus View Post
can't see it helping or making a difference, but, try skipping tutorial?

Something going wrong in ye olde link library....
ill give it a shot


 

Posted

If that doesn't work {not sure why it would, though}, the tech support forum is thattaway.

Oh, and welcome to City of Heroes {forums}.


 

Posted

you can also try verifying files. also do a disc celan up and defrag. and make sure all your drivers are up to date and same with your operating system.


 

Posted

Quote:
Originally Posted by RobotM View Post
Just bought this game, took forever to update.

Finally it updated, created my character and then when I go to tutorial i get this error

igldev32.dll

Tried it twice now and still get that error when I try to go into tutorial
First try a 'verify all files'. You can find it on your updater. If that doesn't work either contact tech support by email or take it to the tech support forum where players more tech savy than me might tackle the problem.


@True Metal
Co-leader of Callous Crew SG. Based on Union server.

 

Posted

That looks like a device driver error if I recall correctly. What graphics card do you have?


 

Posted

This really should be in the tech forum. However post the result of these two programs.
CoHHelper and Hijackthis and we'll be able to see your computer setup and get a better idea what is going on.

Also that's an intel driver which means you've likely got intel integrated video which means that playing this game on your current system will be like trying to drive on the freeway with two flat tires.

Now possible solutions. First try a registry cleaner. There may be some left over invalid registry entries that are causing the problem. Then update your drivers to the latest you can find.


Don't count your weasels before they pop dink!

 

Posted

A quick Google search for that .dll turns up:

Quote:
igldev32.dll is a process belonging to the Intel Graphics Accelerator Drivers for Windows
Try updating your video card's drivers.


@Roderick

 

Posted

Quote:
Originally Posted by RobotM View Post
Just bought this game, took forever to update.

Finally it updated, created my character and then when I go to tutorial i get this error

igldev32.dll

Tried it twice now and still get that error when I try to go into tutorial
try adding CoH to your firewall "exeptions"


 

Posted

Also, if you have an Intel graphics driver, it's quite possible that you have onboard/integrated video that won't be able to handle the game very well. (If this is a desktop, this is a time to think about buying a video card for it.)