Performance degradation (Win7 x64)


AlienOne

 

Posted

Guys and gals, I've got a bewildering issue with my system. I've thought and thought about what the problem could be and every test I've run has given me no clue as to what is going on.

My issue is as the title says, performance degradation. Main system specs are:

2.0 Ghz CPU
GeForce GTX 285
4.0 GB RAM
On an Intel X25-M 80GB SSD running Windows 7 Professional 64bit.

Anymore info needed? Any program I should use to spill my computer stats onto the boards? Tell me and I'll get right on it.

Right now from a fresh system reboot I will be running CoH at 60 frames per second and then as I play longer my performance degrades down to a startling 7 to 8 frames per second. I am running CoH at 1920x1200 resolution on a dual monitor setup with all the graphics settings turned up to the max. It is not just this game, however. Dragon Age runs at 3 frames per second. This makes no sense. I had less RAM when I was running Windows XP 32bit and I was running CoH and Dragon Age flawlessly on the same settings.

So what could be going on here? I've done a memtest to see if my RAM is bad, I've poked around to see if my switch from HDD to SDD could be an issue, I've reinstalled my graphics drivers several times. There is absolutely no warning flags going off that I can think of in regards to my system. Is this in regards to a 64 bit OS? Is this the cause of damaged or failing hardware? Something else?

Any help would be appreciated and thanks so much in advance.


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Posted

check your PM's. The same issues occurs on several other games with one of the vendors whose product you've used in that system.


 

Posted

Quote:
Originally Posted by je_saist View Post
check your PM's. The same issues occurs on several other games with one of the vendors whose product you've used in that system.
Any particular reason this is all hush hush?




We'll see....

 

Posted

Quote:
Originally Posted by Flameshot View Post
Any particular reason this is all hush hush?
Yeah I'd sorta like to know what issue and which component too, as I'm about to do a big upgrade.

Please?


 

Posted

Yeah I've made it a point to always stay one driver behind on my 7800. ATI used to have some pretty serious driver reliability issues waaay back in the day. Are they better about that now?

*EDIT* Huh, well this makes me more ok with my plan of buying an ATI vid card on my new system. I wasn't keen on the CoX/ATI issues currently still haunting us, but it sounds like I'd also have some headaches with the Nvidia in the 64bit world...


 

Posted

That's terrible. So it was caused from my switch from 32bit to 64bit. Eventually this will pan out, but I wish I had known about this issue before so I could have waited on upgrading. Oh well.

So just to make sure je_saist, you do have the performance degradation across the board when running an Nvidia card on a 64bit OS? Eventually CoH runs down to single digit frames per second and stays there?


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Posted

Ok, "Im going to say this one, while there are problems with some of the Drivers from NVidia, you can use an older driver or a Vista 64 Bit driver and not run into the problems.

I currently am running a 9800GTX+ OC with year old drivers and do not have the framerate rpoblems on Win7 64 bit.


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Posted

Oh? That works?

I will give it a try! Thank you so much for that tip! I wonder which driver I should get?


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Posted

Quote:
Originally Posted by je_saist View Post
...

http://boards.cityofheroes.com/showthread.php?t=200612

http://boards.cityofheroes.com/showp...6&postcount=14

I spend enough time knocking Nvidia's lack of driver quality on these forums. I didn't want yet another thread with Saist fussing about Nvidia's incompetence at programming drivers.

Interesting. Not that I expect everyone else's experience to be flawless, but I personally have never come across any issues related to the 64-bit drivers. In fact I find 9 times out of 10 when I have graphics related issues they're with the ATI cards/drivers I've used.

Thanks for the info regardless, it's always nice to see what others are experiencing.




We'll see....

 

Posted

Alrighty, well tonight I begin the process of finding out which of the past 64bit (Vista or Win7) drivers are best for my system. If it turns out that this performance degradation isn't a result of drivers, then I'll be really worried.

Still waiting on je_saist to say if they've experienced the same thing on 64bit Nvidia drivers under Win7 64bit. If I happen to be the only one experiencing this, then I guess that's another thing to give me worry.


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Posted

Bad news: I tried the drivers from 185.85_win7_64bit to the current 195.62_win7_64bit and all of them have caused this odd behavior with my system. I've tried looking around the net for others that may have gone through this problem but I just can't turn up anything. This is concerning.


Playstation 3 - XBox 360 - Wii - PSP

Remember kids, crack is whack!

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Posted

It could be heat issues. Check to see if your computer is running hot. There are some programs out there that'll monitor your tempoeratures. Or you can run it with the case open.


 

Posted

Quote:
Originally Posted by bAss_ackwards View Post
Guys and gals, I've got a bewildering issue with my system. I've thought and thought about what the problem could be and every test I've run has given me no clue as to what is going on.

My issue is as the title says, performance degradation. Main system specs are:

2.0 Ghz CPU
GeForce GTX 285
4.0 GB RAM
On an Intel X25-M 80GB SSD running Windows 7 Professional 64bit.

Anymore info needed? Any program I should use to spill my computer stats onto the boards? Tell me and I'll get right on it.

Right now from a fresh system reboot I will be running CoH at 60 frames per second and then as I play longer my performance degrades down to a startling 7 to 8 frames per second. I am running CoH at 1920x1200 resolution on a dual monitor setup with all the graphics settings turned up to the max. It is not just this game, however. Dragon Age runs at 3 frames per second. This makes no sense. I had less RAM when I was running Windows XP 32bit and I was running CoH and Dragon Age flawlessly on the same settings.

So what could be going on here? I've done a memtest to see if my RAM is bad, I've poked around to see if my switch from HDD to SDD could be an issue, I've reinstalled my graphics drivers several times. There is absolutely no warning flags going off that I can think of in regards to my system. Is this in regards to a 64 bit OS? Is this the cause of damaged or failing hardware? Something else?

Any help would be appreciated and thanks so much in advance.
I don't believe it has anything to do with your operating system being 64-bit. I run CoH on Vista 64-bit with no problems whatsoever.

What it actually sounds like is Vista has some sort of memory leak problem. I seem to remember people (not myself) having the same sort of problem when Vista was first released...

If I were you, I'd start doing some searches releated to "windows memory leak" and see what you can come up with.

It may not be that, but in every case I've seen where performance degrades over time, it usually has something to do with a memory leak of some kind--especially if you were running fine to begin with when you first started up the game. Means your system can definitely handle it--it's just leaking performance somehow.

If I'm right, you may possibly have to wait until Microsoft comes out with a patch for their new OS... Although I'm looking forward to being able to use Windows 7, this is why I never get an OS "the second it comes out." Wait until the first service pack or something next time...

I can certainly attest that it runs fine in a Vista 64-bit environment, though...

"Alien"


Quote:
Originally Posted by Infernus_Hades View Post
The way you play changes your IO slotting..


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Posted

Quote:
Originally Posted by bAss_ackwards View Post
Right now from a fresh system reboot I will be running CoH at 60 frames per second and then as I play longer my performance degrades down to a startling 7 to 8 frames per second.
With that kind of gradual performance degradation, I'm finding it rather hard to believe that the driver is the issue. It does indeed sound more like performance throttling due to overheating.

Post a CohHelper log (link in my sig) so we can see what kind of system build you have.


.
.Driver Sweeper * CohHelper * HijackThis * TweakCoH * CPU-ID
* Defraggler * Program Security Scan * PC Performance Scan *

 

Posted

Quote:
Originally Posted by AlienOne View Post
I don't believe it has anything to do with your operating system being 64-bit. I run CoH on Vista 64-bit with no problems whatsoever.

What it actually sounds like is Vista has some sort of memory leak problem. I seem to remember people (not myself) having the same sort of problem when Vista was first released...

If I were you, I'd start doing some searches releated to "windows memory leak" and see what you can come up with.

It may not be that, but in every case I've seen where performance degrades over time, it usually has something to do with a memory leak of some kind--especially if you were running fine to begin with when you first started up the game. Means your system can definitely handle it--it's just leaking performance somehow.

If I'm right, you may possibly have to wait until Microsoft comes out with a patch for their new OS... Although I'm looking forward to being able to use Windows 7, this is why I never get an OS "the second it comes out." Wait until the first service pack or something next time...

I can certainly attest that it runs fine in a Vista 64-bit environment, though...

"Alien"
ITs not a memory leak as I run Win 7 x64 and have no rpoblems with NVidia and CoH on it. There have been some driver issues recently with NVidia, and also some of the cards have updates to their BIOS, but it could be an overheat as someone else suggested also, although if the system with WinXP had no problems, it really does point to a driver problem, although it could be the Solid State Drive causing the problem.


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Posted

I suggested possible overheating. A buddy of mine had low FPS issues and it wasn't until he ran with the case open and aimed a small fan at it that the problems were resolved. What's ironic is something ticked when he had fps issues in Dragon's Age as well. Prior to that we tried everything short of reinstalling the OS to fix his issues.

Good luck on resolving it.

Regards,
Fitz


 

Posted

Quote:
Originally Posted by BayBlast View Post
With that kind of gradual performance degradation, I'm finding it rather hard to believe that the driver is the issue. It does indeed sound more like performance throttling due to overheating.

Post a CohHelper log (link in my sig) so we can see what kind of system build you have.
As requested:

---System information gathered by CoH Helper version 0.1.1.8---

DxDiag gathered at December 16, 2009 13:55 (-08:00)
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Phoenix - Award BIOS v6.00PG
Central Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ (2 CPUs), ~2.0GHz
Memory: 4096MB
.Net Memory Report: 2175MB out of 4094MB available
Page File: 6159MB (2028MB currently in use)
C Drive: (INTEL SSDSA2M080G2GC ATA Device) 16566MB out of 76216MB (21%) free
D Drive: (JENOFO V8H6R4963O SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 285
Manufacturer / Chip: NVIDIA / GeForce GTX 285
Video Memory: 2796 MB
Driver Version: 8.17.11.9562
Driver Date: 11/20/2009 6:34:54 PM
Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 285
Manufacturer / Chip: NVIDIA / GeForce GTX 285
Video Memory: 2796 MB
Driver Version: 8.17.11.9562
Driver Date: 11/20/2009 6:34:54 PM
Driver Language: English

Sound Device Description: Speakers (Realtek AC'97 Audio)
Driver File: RTKVAC64.SYS
Driver Version: 6.00.0001.6305
Driver Date: 6/18/2009 7:45:06 PM

Sound Device Description: Realtek Digital Output (Realtek AC'97 Audio)
Driver File: RTKVAC64.SYS
Driver Version: 6.00.0001.6305
Driver Date: 6/18/2009 7:45:06 PM


WMI Information
Motherboard Manufacturer: http://www.abit.com.tw/
Motherboard Model: (empty)
Motherboard Product: KN8 SLI(NF-CK804)
Motherboard Version: 1.x
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - Award BIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20050921000000.000000+000

Registry Information for Current User
Resolution: 1920x1200
3D Resolution: 1920x1200 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: 4x
Anisotropic Filtering: 16x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 2.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.199
Music Sound Volume: 0.000

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 263977 bytes/second
Current Game Version: 1600.20091102.9T4
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
No modifications found


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Remember kids, crack is whack!

Samuel_Tow: Your avatar is... I think I like it

 

Posted

If this were a memory leak, wouldn't my memory usage be climbing up towards 100% when I play games? I've monitored system memory on my other screen while playing and usage just doesn't seem to go above 60%.


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Posted

A pair of GTX 285s? I vote heat problem.

How long have you had the SSD? If you're running everything off of the SSD rather than using it as occasional storage, you're wearing it down fairly rapidly. Each Write operation to an SSD moves that block of cells a little bit closer to wearing out. Even things like changes to "date last modified" for a file is a Write operation.


 

Posted

Quote:
Originally Posted by Human_Being View Post
A pair of GTX 285s? I vote heat problem.
Without other rebuttle information, I agree. Normally the CohHelper report gives enough info to look up the exact Manufacturer system specs, but in this case I'm stumped. It could be a home built system, or something I just haven't seen before?

Use Hmonitor or another monitoring tool to check your temperatures. If your temperatures are too high as we suspect then use this to help evaluate your current cooling configuration.



Quote:
..How long have you had the SSD? If you're running everything off of the SSD rather than using it as occasional storage, you're wearing it down fairly rapidly. Each Write operation to an SSD moves that block of cells a little bit closer to wearing out. Even things like changes to "date last modified" for a file is a Write operation.
While it is true that there is a 'write cap', your conclusion is inaccurate. Used the same as a typical system drive, an SSD will far outlast a conventional Hard Drive. For further reading on that topic.... http://www.storagesearch.com/ssdmyths-endurance.html


.
.Driver Sweeper * CohHelper * HijackThis * TweakCoH * CPU-ID
* Defraggler * Program Security Scan * PC Performance Scan *

 

Posted

I'm currently running Win 7 64 bit and not experiencing any of these problems.

Asus P5Q MB
Intel Core 2 Quad Q9400
8 GB RAM
Nvidia GTX285 w/ Nvidia 195.62 drivers

I also have a Zalman 9700 CPU cooler and it's all mounted in an Antec 900 case with all the fans. I don't have any heat problems.


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Posted

Quote:
Originally Posted by Jimmy_Amp View Post
I'm currently running Win 7 64 bit and not experiencing any of these problems.

Asus P5Q MB
Intel Core 2 Quad Q9400
8 GB RAM
Nvidia GTX285 w/ Nvidia 195.62 drivers

I also have a Zalman 9700 CPU cooler and it's all mounted in an Antec 900 case with all the fans. I don't have any heat problems.
What is your point here? Are you suggesting that because you are running Windows 7 with an Nvidia GTX285 card without heat problems, that therefore bAss_ackwards can't be having heat problems?


.
.Driver Sweeper * CohHelper * HijackThis * TweakCoH * CPU-ID
* Defraggler * Program Security Scan * PC Performance Scan *

 

Posted

Tremendous amount of thanks to all that have pitched in to help me fix this problem. Seriously, I freakin' love this community.

No really. I mean it so much.

THANK YOU.

I did a previous test to see if it was, in fact, a problem with heat. I found no issues with it but then again the test wasn't very thorough. On SSD wear and tear, TRIM helps prevent writing and rewriting in one spot over and over.

I do not have a pair of GTX 285s though, just one. The manufacturer is XFX. I will be doing a test monitoring temperature now.


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Posted

Just to be sure, my operating temperature for my CPU should be around 40 to 50 Celsius, correct?


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