Forums(in general) can be scary, or overwhelming. But from personal experience I find these forums pretty relaxed most of the times(except if you mention...well you know what). More relaxed then a forum about a certain browser game I used to be admin of...
The M.A.D. Files - Me talking about games, films, games, life, games, internet and games
I'm not good at giving advice, can I interest you in a sarcastic comment?
@Lyrik
CoH forums are a gigantic hug and cuddle fest if you compare em to AoC or WoW forums.
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I have recently got my 48 month vet reward and I am Still learning the game. 
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N00b! 
(j/k)
Back to the OP:
I think there are 2 separate things going on here -
1) In any fora there's the "in crowd" and the rest. This one's relatively small and has a significantly larger in group than many I've been on. We also tend to be less forgiving of those who we feel should know better - so we can get pretty heated amongst our more established posters and/or those who a) haven't bothered reading anything before posting the stupid question of the week - yet having a post count of 3 or something. (Recent example is the "server merge" thread I saw here this weekend.)
2) A lot of players sign up for the forums and then forget about it. Then, when called on it "Well it was in the forums, why didn't you check it out?" their response is never "I'm too lazy to look." Instead, as a normal face-saving reply it's "they are intimidating."
Thelonious Monk
opens the door....
music stops......
everyone looks up from their keyboards.....
Ain't that that famous scene in the Slaughtered Noob from A council warwolf in Paragon?
By my mohawk shall ye know me!
my toons
Funny: Ee-Ai-Ee-Ai-Oh! #3662 * The foul-mouthed Handyman! #1076 * City of Norms #132944
Serious: To Save A Single World (#83744) * Marketing Opportunity (#83747)
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Ain't that that famous scene in the Slaughtered Noob from A council warwolf in Paragon?
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Howdy, stranger... Sounds more like just before the barroom pie fight in Avatea Get Your Gun.
Oh, the. Mountain View stage is rollin' over the hill....
Is it time for the dance of joy yet?
Prefer Oklahoma - Paragon Stylee...
Oh what a beautiful level ding,
Oh what a beautiful day.
I got a wonderful feeling,
New slots are coming my wayyyyy...
We built this city on Rock and Roll!
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Also, most games have forum(s).XXXX.com as their forum part, for many easier to get to. Why not do the same here? :?
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*looks at url uk.boards.cityofheroes.com*
*looks more confused than normal*
I don't find these boards that scary, especially compared to some... most other forums.
I just don't post often because (1) I'm lazy, and (2) I try to keep my my inanity to a managable level.
Defiant 50: Blonde Justice inv/ss; Lady Aminta emp/elec; Sierra Colt merc/traps; Tess LaCoyle elec/elec (blaster); Powerstorm elec/elec (brute);
Union 50: @Steel Dancer WP/DB; Blast Pulse Fire/Rad (corr); Bitter Twilight Earth/Psi (dom); Compassionate Emp/Psi;
Freedom 50: Incandescent Blaze ElecAm/Fire;
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Prefer Oklahoma - Paragon Stylee...
Oh what a beautiful level ding,
Oh what a beautiful day.
I got a wonderful feeling,
New slots are coming my wayyyyy...
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Yes, the UK CoH forums are scary indeed.... 
However, it turned out that Smith was not a time-travelling Terminator
With defiant events and the badgers in-game and "what's on..." hardly being updated I just stopped looking for events in the forum. I think most people did once Bridger stopped updating the threads.
Now, anyone that can handly the EBs and AVs shouldn't possibly really be scared by the forums even if some people(are they really people?) are rather... ...unusual!
While we have the occasional know-it-all/jerk/idiot, I can safely say this forum is better than most forums.
Heck, it's even more friendly than my SG forum. Not that my SG is bad, though...
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CoH forums are a gigantic hug and cuddle fest if you compare em to AoC or WoW forums.
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Neko, any forum is a giant hug and cuddle compared to announcing yourself as a new player on the WoW forums.
I have recently got my 48 month vet reward and I am Still learning the game.