City of Heroes: Live Forum Archive

Not even sure ?

Father Xmas

By Father Xmas,
Posted on: 2009-06-11 01:22 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

I'd recommend starting with Zloth's ++ Common Solutions & Posting Guidelines ++ thread that is stickied in this forum.

Secondly, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.

Thirdly, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.

If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at June 11, 2009 14:32 (-05:00)
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
System Manufacturer: Dell Inc.
System Model: Inspiron 6000
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Central Processor: Intel(R) Celeron(R) M processor 1.30GHz
Memory: 2040MB
.Net Memory Report: 471MB out of 2039MB available
Page File: 3498MB (1446MB currently in use)
C Drive: (Hitachi HTS541040G9AT00) 18358MB out of 34640MB (52%) free
E Drive: (Seagate External Drive USB Device) 15233MB out of 76295MB (19%) free
D Drive: (TSSTcorp CDRW/DVD TSL462C) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Manufacturer / Chip: Intel Corporation / Intel(R) 915GM/GMS,910GML Express Chipset
Video Memory: 96.0 MB
Driver Version: 6.14.0010.4609
Driver Date: 6/6/2006 5:25:12 PM
Driver Language: English

Sound Device Description: SigmaTel C-Major Audio
Driver File: STAC97.sys
Driver Version: 5.10.4255.0000
Driver Date: 3/10/2005 4:56:06 PM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0W9260
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A07
BIOS Version: DELL - 27d5061b
BIOS Release: 20050627000000.000000+000

Registry Information for Current User
Resolution: 1041x736
3D Resolution: 1024x723 (Using renderscale)
Full Screen: No
Maximized: No
Screen Position: 116, 1
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (no world bumpmaps)

World Texture Level: Medium
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.000
Music Sound Volume: 0.000

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 18.20090422.5T
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found


And....

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:33:46 PM, on 6/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\City of Heroes\CityOfHeroes.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\hssie\HssIE.dll
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [PMX Daemon] ICO.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1244548047234
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
O23 - Service: Hotspot Shield Helper Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8102 bytes

 

Posted

Hate to be the bearer of bad news, but the integrated graphics chipset was never intended for high-end 3D gaming. Some people have found that they can play CoH on such chips, but only after shutting off or putting on the lowest setting all the special graphical effects.

First thing you need to do is update your graphics driver. Also, go to your computer's manufacturer's website and see if there are driver updates for your motherboard's chipset/CPU.

Do that and see if that gets you back into the game.

Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides

 

Posted

Looks like a classic overheating issue. Some thermal data would be useful.

Tanker Tuesday #72 Oct 5 @Champion

"I am not sure if my portrayal of being insane is accurate, but damn its fun all the same."

 

Posted

[ QUOTE ]
Looks like a classic overheating issue. Some thermal data would be useful.

[/ QUOTE ] There is also the non-gaming graphics solution with only 96MB of video memory to consider.

Even if it is a heat related symptom, it's most likely because it's being pushed beyond it's limitations.

OP: Is this a different computer than you normally use, and/or are you coming back after a long break?

 

Posted

Ok, additional info:

I have been playing on this same laptop for the last 3 or so years with no problems. It isn't overheating. It isn't the lack of graphics memory, and it isn't lack of RAM. Drivers have been updated as of 3 days ago on the Dell website.

 

Posted

"ooobbbjjeecctttt iisss aannn aaassstteerrooiiddd....rreeeaaddiinngg mmasss ppooiinntt ssseevveennn..." - Ilia, Star Trek: The Motion Picture.

This is a laptop, I'm guessing, and most laptop drivers are not updated by the manufacturers unless there is a *severe* error that requires it.

It's possible that the Intel drives might fix it, but you may have to hunt about the internet to get it completely figured out. Many times the manufacturer drivers are tweaked just for them. Hopefully, the Intel ones will just work.

Also, is it possible that you didn't do a driver cleaner/sweeper on the laptop before you installed the drivers? Sometimes old drivers can linger when new ones are installed...

August 31, 2012. A Day that will Live in Infamy. Or Information. Possibly Influence. Well, Inf, anyway. Thank you, Paragon Studios, for what you did, and the enjoyment and camaraderie you brought.
This is houtex, aka Mike, signing off the forums. G'night all. - 10/26/2012
Well... perhaps I was premature about that whole 'signing off' thing... - 11-9-2012

 

Posted

I seem to remember that this had something to do with a mismatch between the resolution and the 3D scaling not being the same. Obviously it's not affecting the 2D overlay.

I don't have anything more specific than that, it's been a long time since someone stated that as a solution for a similar recursive scaling problem but that time I think it was an nVidia 6150 integrated graphics and not Intel's.

The only other thing, as suggested by several people is updating the graphics driver, Intel's OpenGL support isn't the greatest in the world.

Also your texture settings are to high for only 96MB of "video memory" (in quotes because it's stealing it from your system).

Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components

Tempus unum hominem manet

 

Posted

Check JG's sticky thread...think it was mentioned in there...and yeah, I seem to remember something along the lines of what FatherX said, too.

 

Posted

Darnit, remember something...about OpenGL setting in graphics control panels...damnit, someone help me out here!

Edit: P.S. Oh yeah, and three worth of dust is alot...in case you havn't done so, might see if you can clean things out a bit...even if to be thorough only and not directly related to the problem, since OP does not consider it to be a heat issue.