Servers are down again?


Acyl

 

Posted

Does ne 1 know why the servers are down for the 2nd time this week and if there will be a patch to download? Wish they could be like microsoft and just have an update day (update tuesday) once a week and let us know what it would be so we could be prepared for the let down ahead of time.

Thanks for any constructive input ahead of time.


 

Posted

Pretty much every Monday and Friday from 8-10 where they do server maintenance.


total kick to the gut

This is like having Ra's Al Ghul show up at your birthday party.

 

Posted

All the notice said was daily maintenance. Daily being the operative word, I thought they came down daily... but I don't play at this hour that much. When I do though they always seem to be coming down at the same time so I assumed it was indeed daily.


Doc Mech-Nec (Exalted): 50 Bots/FF MM
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Posted

Well, they reserve Monday to Friday 8-10 CST, but try to keep it to just Monday and Friday, with the patches on Tuesday.


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

You should count on blocking out Monday & Friday 9 a.m - 11 a.m. (Eastern)/6 a.m. - 8 a.m. (Pacific) for their regularly scheduled server maintenance. It happens pretty much every week, regular as clockwork.

This is actually the third scheduled server downtime this week, as they were also down on Wednesday - as they announced in the Announcements section of the forums and on their website (although this one seems to be a bit last minute, since the announcement didn't go out until Tuesday evening),

http://boards.cityofheroes.com/showflat....=0#Post13510671


Altoholic - but a Blaster at Heart!

Originally Posted by SpyralPegacyon

"You gave us a world where we could fly. I can't thank you enough for that."

 

Posted

[ QUOTE ]
All the notice said was daily maintenance. Daily being the operative word, I thought they came down daily... but I don't play at this hour that much. When I do though they always seem to be coming down at the same time so I assumed it was indeed daily.

[/ QUOTE ]

It used to be that they could come down any weekday during this time period, but more recently, they try really hard to limit it to Monday & Friday. After a new issue drops, it is more likely that they will also patch on Tuesday.


Altoholic - but a Blaster at Heart!

Originally Posted by SpyralPegacyon

"You gave us a world where we could fly. I can't thank you enough for that."

 

Posted

Man it breaks my gaming heart to try to log on and get that message, "you are out of luck, go play something else while we get our geek on" lol. But, oh well, will check back later if i get the chance. Sad part is, you would think that after 45 months of playing this game I would realize this. Oh well, another senior moment as my wife says. It is just a bummer when I have the gaming itch and can't scratch it.

thanks to all who responded and good gaming.


 

Posted

When I first started playing 3 years ago it was pretty much every morning. I'm actually glad they've dropped it down to 2 or 3 days a week. It was more of an issue for me 2-3 years ago though, I was working 3rd shift at the time and server maintenance was cutting into my playtime.


Quote:
Originally Posted by Dechs Kaison
See, it's gems like these that make me check Claws' post history every once in a while to make sure I haven't missed anything good lately.

 

Posted

What ever the reason, The downtime has always hurt CoX. Lots of people leave to other games because they are up more. Not to mention most game companies perform normal service routines at the time the largest player base isn't online. I have a had time believing Europe has more players then U.S. 8am CST is just the wrong time to bring this stuff down. suck it up like every other IT based company and do your service at 2am


 

Posted

I play fallensword too, its a browser based mmo. It is graphically challenged to say the least but I play with a friend and we are on a guild together so I usually play that when COH/COV is down but dang it, they are down for server maintenance right now TOOOOOO.:-(


 

Posted

[ QUOTE ]
What ever the reason, The downtime has always hurt CoX. Lots of people leave to other games because they are up more. Not to mention most game companies perform normal service routines at the time the largest player base isn't online. I have a had time believing Europe has more players then U.S. 8am CST is just the wrong time to bring this stuff down. suck it up like every other IT based company and do your service at 2am

[/ QUOTE ]

I've played many, many mmos and most are down for maintenance an equivalent amount as COH. I seriously doubt the maintenance hurts any mmo because it keeps the servers stable. When WoW couldn't even keep its servers from crashing for a day, then they ran into issues and were essentially forced by the player base to upgrade because people were cancelling at one point in huge numbers.


Doc Mech-Nec (Exalted): 50 Bots/FF MM
Crey Radiation Tank (Exalted): 50 Rad/Rad Corr
Servers: Exalted, Triumph, Champion
Alts: 32
Steam Profile

 

Posted

[ QUOTE ]
What ever the reason, The downtime has always hurt CoX. Lots of people leave to other games because they are up more. Not to mention most game companies perform normal service routines at the time the largest player base isn't online. I have a had time believing Europe has more players then U.S. 8am CST is just the wrong time to bring this stuff down. suck it up like every other IT based company and do your service at 2am

[/ QUOTE ]

I'd like you to back up every statement you make here.

The Devs did datamining, and discovered that the time that they do the maintenance at is the time when the least amount of players are online and they'd normally have staff in the office. Maybe this has changed, but I bet that the Devs have more accurate numbers than you do.

WoW, IIRC, does maintenance on Tuesdays, but has the servers down for most of the day, instead of just during the low population times.

At 8 am CST, most people in the U.S. are either asleep, at work, or at school. It's a decent time to do the maintenance.

Europe has their own servers, so don't blame them for our maintenance time.


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

[ QUOTE ]
What ever the reason, The downtime has always hurt CoX. Lots of people leave to other games because they are up more. Not to mention most game companies perform normal service routines at the time the largest player base isn't online. I have a had time believing Europe has more players then U.S. 8am CST is just the wrong time to bring this stuff down. suck it up like every other IT based company and do your service at 2am

[/ QUOTE ]

At 8 AM your time (I'm guessing you're Central like I am here) it is 6 AM in Northern Califrornia where the dev team is based. Which is before most daytime players log on and after most dead of the night players have logged off. I don't know about you, but in my experience 2 AM is NOT when the least people are online, they actually got it about right as far as their timing.


Quote:
Originally Posted by Dechs Kaison
See, it's gems like these that make me check Claws' post history every once in a while to make sure I haven't missed anything good lately.

 

Posted

Yea, i know that the evenings are busy for the game cuz all the kids get out of school. I have two teenage sons 16 and 17 that play too and they play from 6pm-9pm est with a short break to eat dinner or I will cut their monthly subscriptions lol. So I can understand the morning time cuz people usually work or are in school from 8am to 4pm.
Still I agree with Imaheroe, 2 am on week nights would be better. I play often in the am, more so then pm so 8am-12pm is my prime time. Im just part of the minority.
As for other games, I have played several other games, Conan, the dreaded WoW(and wow it sucked), and D & D Online. I play two browser based games from time to time, Fallensword and Dragon Fable but FS is most often. And those only to fill the gaps left by server updates and game patches on COx.
I must say this, I love COX more than any other MMO ive played. Graphics are better, although upper body nudity in Conan was interesting. Not to mention its just cool being a hero or villian for a while.
I also like D&D online but the soloing part for that game is difficult and its hard to find teams alot. I am a D&D geek from way back, we are talking Basic D&D when I was 12 lol.
Any way, I digress. Love the game and will play til my wife threatens divorce or death invites me in.


 

Posted

[ QUOTE ]
2 am on week nights would be better.

[/ QUOTE ]

For you. No offense, but other people might play at other times. Until I see data confirming otherwise, I'm going to assume that the Devs were right with their datamining, and determined when the ACTUAL lowest population numbers are.

Edit -> I understand that the maintenance interrupts your prime playing time. I understand, and do feel bad that it cuts into your time. My point was just that if they moved it to 2 am (and 2 am in what time zone, exactly?), it would likely impact MORE people. The point of having maintenance is to put it when it impacts the least amount of people.


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

Hi,
Well, all is right with the world eh!

So I log into the Forum only to read the "Dessimation of MA badges" message which means that I will lose approx 83 badges earned the hard way over the last weeks with no valid rational for the decision and despite that then go to log into game only to find the Servers down yet again.
This is the fourth day this week and yes that sucks!
Does it make me feel that we are valued by the suits at CoX? No.
If the servers at Ncsoft need to go down then why not syncronise the game server maintenance for the odd occasions it happens?
Can we not have some good old fashioned "Joined up thinking" from the corporate planning end of this service.
Cheers.


So many cats - So few recipes!

Age is of no importance,
unless you are a cheese!

 

Posted

[ QUOTE ]
[ QUOTE ]
2 am on week nights would be better.

[/ QUOTE ]

For you. No offense, but other people might play at other times. Until I see data confirming otherwise, I'm going to assume that the Devs were right with their datamining, and determined when the ACTUAL lowest population numbers are.

[/ QUOTE ]

I work nights. 2am is currently "prime time" for me and gaming. I wouldn't want the game coming down then.


Main Hero : Annilixxion -- Lv50 Blaster
Main Villain : Menkaura -- Lv41 Mastermind
@Laxx
"You will bend to my will, with or without your precious sanity." --Dragon Mage

 

Posted

[ QUOTE ]
Hi,
Well, all is right with the world eh!

So I log into the Forum only to read the "Dessimation of MA badges" message which means that I will lose approx 83 badges earned the hard way over the last weeks with no valid rational for the decision and despite that then go to log into game only to find the Servers down yet again.
This is the fourth day this week and yes that sucks!
Does it make me feel that we are valued by the suits at CoX? No.
If the servers at Ncsoft need to go down then why not syncronise the game server maintenance for the odd occasions it happens?
Can we not have some good old fashioned "Joined up thinking" from the corporate planning end of this service.
Cheers.

[/ QUOTE ]

1) They gave a very specific reason for why they removed those badges. Just because you don't like the reason doesn't make it a valid reason. I am sorry that you are losing those badges though.

2) They are performing maintenance so that the servers are stable for the U.S. holiday weekend. Makes sense to me.

3) Seeing that you are from the U.K., you know that there were servers set up in Europe, that have maintenance times better for people on that continent, right? This isn't meant to be insulting, just saying that the Devs are aiming to use the U.S. servers to support a mainly U.S. population, and that yes, that may impact people on other continents more.

4) The maintenance window has been well-published for over three years now. It's not like this information is new or that the times recently changed.


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

Thorn, I see your are being the hero and defending the devs well but nothing I have said was meant to be dev bashing. I have actually been impressed lately with in game gm response and I understand that I am part of the minority. 2 am is not as good a time as say 5 am to 9 am but once again. That is because im a morning player. Some group of people are gonna suffer during the server maintenance, we don't have to like it but we have to deal with it because we are the minority.

I will continue to beat down villians and heros (depending on my arch type at the time of play) for a long time. Just not during server maintenance.

It is just dissappointing to want to jump on and play when the servers are down and luckily, the forums is a place to voice that. As for the badges thing, as long as I have been playing there have been nerfs. I remember when rikti island was an sg's prestige farmer dream. NERFED. Just recently, AE mish farming was a PL'rs dream. NERFED. It is just part of the game. The devs mostly are just trying to make things even for all and that hurts the feelings of those who are using the exploits. I am guilty of the rikti monkey exploit. But, our sg was not as bad as the ones that nailed the prestige win after the start of COV. The villian SGs were raking in prestige to no end. In the end, they are just doing their jobs while they still have them to do. Cudoes to the devs.


 

Posted

[ QUOTE ]
What ever the reason, The downtime has always hurt CoX. Lots of people leave to other games because they are up more. Not to mention most game companies perform normal service routines at the time the largest player base isn't online. I have a had time believing Europe has more players then U.S. 8am CST is just the wrong time to bring this stuff down. suck it up like every other IT based company and do your service at 2am

[/ QUOTE ]

I play at that time, so, no... *you* suck it up.


Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides

 

Posted

[ QUOTE ]
[ QUOTE ]
What ever the reason, The downtime has always hurt CoX. Lots of people leave to other games because they are up more. Not to mention most game companies perform normal service routines at the time the largest player base isn't online. I have a had time believing Europe has more players then U.S. 8am CST is just the wrong time to bring this stuff down. suck it up like every other IT based company and do your service at 2am

[/ QUOTE ]

I play at that time, so, no... *you* suck it up.

[/ QUOTE ]

I play at 2am also, heh. Do I need to mention that most game's window for maintenance in the realm of HALF A DAY, rather than just a two-hour window?

Er, I guess I just did.

If you can't find something productive to do for two hours, then I'm sorry. Note, this is not directed at you, Zombie_Man.


Main Hero : Annilixxion -- Lv50 Blaster
Main Villain : Menkaura -- Lv41 Mastermind
@Laxx
"You will bend to my will, with or without your precious sanity." --Dragon Mage

 

Posted

[ QUOTE ]
Thorn, I see your are being the hero and defending the devs well but nothing I have said was meant to be dev bashing. I have actually been impressed lately with in game gm response and I understand that I am part of the minority. 2 am is not as good a time as say 5 am to 9 am but once again. That is because im a morning player. Some group of people are gonna suffer during the server maintenance, we don't have to like it but we have to deal with it because we are the minority.

[/ QUOTE ]

A few things:

1) I'm not defending the Devs just because they are the Devs, but because I have seen literally no evidence that their course of action wasn't the right one. If someone can get evidence saying that noon-2 pm EST is a period where less people are on, I would strongly urge the Devs to move maintenance. But, seeing as there has been no evidence that the Devs are wrong on this account, I see no reason not to defend their action.

2) Yes, as part of the minority, you can try to get things changed. But, in this case, you need to show that by changing it, the Devs would be affecting less people, and not more. Because otherwise, you're showing that you're not looking out for the players as a whole, but for yourself. That's all I'm trying to say.

3) Yes, some group of people is going to suffer during maintenance periods. It's going to happen, and always will happen. The plan is to cause the least amount of people to suffer as you can reasonably get. As of now, the evidence is that they are doing this.

[ QUOTE ]
It is just dissappointing to want to jump on and play when the servers are down and luckily, the forums is a place to voice that.

[/ QUOTE ]

I agree, and welcome you to continue doing so if you are displeased. Please don't take my comments as trying to get you to shut up, or anything like that. I disagree with your position, but you are welcome to keep saying it.


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

No matter what time they do the server maint, someone will be unhappy. It's a matter of opinion.

The maint window's always been smack in the middle of my free time. But it's a reliable period. I KNOW the servers will be down on Monday and Friday. Big deal. I can damn well do other things for a couple hours.

It's two hours. Jeez. It ain't the end of the world. Read a book. Watch some TV. Do the dishes.

Okay. Maybe they shouldn't have a maint window at all? So nobody needs to suffer? Well, no.

I dunno what MMOs you've been playing, but in my experience the CoH servers are more reliable and stable than all the other games I've played...aside from Guild Wars, but their server system is pretty weird and funky. So really, if they wanna do maint, I'm happy to see 'em do it.


@Acyl

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Posted

And I like your way of keeping the pot sturring Aett. As before, I am certian the devs are doing what they think is right, I just dont have to like it :-). Now I need to read the threads on the AE exploit and check the servers and see if they are back up.

Good gaming all and thanks for making my dead time interesting.


 

Posted

YEAH they are back up.