Spam Emails


Acyl

 

Posted

I find it funny that there are so many people willing to jump in on a thread just to respond to move it elsewhere. Man it must really annoy you so much. But then again, your posts like that are as useless as the in game emails that are being complained about.


 

Posted

[ QUOTE ]
(QR) The problem with the email function going to the spammers is that it's really bad for folks who were actually using it.

One of my SGmates accidentally ignored another of our friends recently. She was clearing out her mailbox, marked everything as spam...

We ran a TF that night. She couldn't figure out why one of the guys was so quiet. She kept asking him questions, and he didn't answer. Freaked her out.

[/ QUOTE ]

This exact thing happened in our SG. The person who got ignored was convinced that the other person didn't like her anymore. She was very upset and on the verge of tears and quitting the game when I talked to her after the task force.

That evening I remembered a mass e-mail that went out to all SG members and it finally occurred to me what was going on. I straightened it out the next day to everyone's great relief. The joy on both sides was palpable.

We now have a no e-mail policy in our SG and have setup an out-of-game forum to handle communications.

I'm regularly getting 10-15 e-mails a day on my most active toons. I don't really want to hide as I do sometimes accept team invites - especially to TF's. I used to ignore them all but since that seemed to not work I just use delete now (I do get more e-mails now that I stopped using ignore).

But I'm really afraid if something drastic is done to e-mails to stop the spam I'll start getting offline tells instead. I'm pretty sure that would be worse. The only real way to fix it is for customer support to aggressively ban those accounts. It would be easy to find them... just login with a character on each server and stand around all day.


 

Posted

[ QUOTE ]
I find it funny that there are so many people willing to jump in on a thread just to respond to move it elsewhere. Man it must really annoy you so much. But then again, your posts like that are as useless as the in game emails that are being complained about.

[/ QUOTE ]

Ahhh...irony, my old friend.


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

[ QUOTE ]

But I'm really afraid if something drastic is done to e-mails to stop the spam I'll start getting offline tells instead. I'm pretty sure that would be worse. The only real way to fix it is for customer support to aggressively ban those accounts. It would be easy to find them... just login with a character on each server and stand around all day.

[/ QUOTE ]

... except that you're getting it in reverse.

All those trial limitation restrictions were put in *precisely* because of this - getting a ton of tells (from throwaway trial accounts) for RMT sites. They no longer send them, since they *can't.* They figured out email, we got a "spam" button, the email from trials were limited, they finally figured out the email limits and PL'd trials past the email limit - the only email change they need to do is to prevent trials from sending email at all. (That and either move spammers to their own ignore list, or delete from the list when the account is banned for RMT.)


 

Posted

Trial accounts can't send e-mails at all according to this...

http://boards.cityofheroes.com/showflat....=0#Post13406594

I know I was unable to use e-mail when I had a trial account.

So I don't believe they are sending them from trials. I think they are doing it from paid accounts because the chance of them actually being banned for RMT is so rare that they more than make their money back before they have to open a new account. If they've figured out any limits, it's what the parameters are for # of spam reports in a single day that generates a ban.

Or that's my perception.


 

Posted

[ QUOTE ]
Trial accounts can't send e-mails at all according to this...

http://boards.cityofheroes.com/showflat....=0#Post13406594

I know I was unable to use e-mail when I had a trial account.

So I don't believe they are sending them from trials. I think they are doing it from paid accounts because the chance of them actually being banned for RMT is so rare that they more than make their money back before they have to open a new account. If they've figured out any limits, it's what the parameters are for # of spam reports in a single day that generates a ban.

Or that's my perception.

[/ QUOTE ]

Then can you explain why almost all the spam emails I get have "empty" as the sender? I always assumed these were either trial accounts or accounts that were banned or closed for spamming.


 

Posted

empty just means the character that sent the mail has been deleted


 

Posted

i still feel that, if they are unable to stop spammers at all, they need to have a separate ignore list for spammers. When i came back to the game, i had literally 999 emails on the first toon i logged into. (i'm pretty sure that's the max!) So, since i wasn't playing the character for 2yrs, they were NOT getting my info from me logging into the game. i dutifully spent the next 15min or so reporting each of the spam emails i had received only to max out my ignore list before i was done with that one character. The problem was only compounded when i logged into subsequent characters. Since i couldn't keep all the spammers on my ignore list, some of the original spam email was duplicated on other characters. i see two possible fixes.

Add a separate list for spammers.

Once the spammer is perma-banned, auto delete their emails from all recipients and auto-remove them from ignore lists.

Either would be useful. The first option would probably be easier to implement, but the second would be more useful.