I have the same problem. Here's my stuff.
---System information gathered by
CoH Helper version 0.1.1.8---
DxDiag gathered at January 17, 2010 21:24 (-05:00)
Operating System: Windows Vista Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)
System Manufacturer: TOSHIBA
System Model: Satellite L355D
BIOS: InsydeH2O Version 1.40
Central Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-72 (2 CPUs), ~2.1GHz
Memory: 2814MB
.Net Memory Report: 2099MB out of 2813MB available
Page File: 4951MB (906MB currently in use)
C Drive: (WDC WD2500BEVS-26UST0 ATA Device) 142243MB out of 230933MB (61%) free
E Drive: (TSSTcorp CDDVDW TS-L633P ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 7.00.6002.18107 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon 3100 Graphics
Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon 3100 Graphics (0x9613)
Video Memory: 1405 MB
Driver Version: 7.15.0010.0096
Driver Date: 4/23/2008 12:55:36 AM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5599
Driver Date: 4/9/2008 9:00:04 PM
WMI Information
Motherboard Manufacturer: TOSHIBA
Motherboard Model: (empty)
Motherboard Product: Portable PC
Motherboard Version: Base Board Version
BIOS Manufacturer: Insyde Corp.
BIOS Name: InsydeH2O Version 1.40
BIOS Version: TOSINV - 3
BIOS Release: 20081124000000.000000+000
Registry Information for Current User
Resolution: 1440x900
3D Resolution: 1440x900 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Low (no world bumpmaps)
World Texture Level: Medium
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.000
Music Sound Volume: 0.000
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.300
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 233858 bytes/second
Current Game Version: 1600.20091102.9T4
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
No modifications found