Here's my feedback:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Lynda>nslookup cohlive.patcher.ncsoft.com
Server: UnKnown
Address: 192.168.0.1
Non-authoritative answer:
Name: a1755.g.akamai.net
Addresses: 90.223.216.81
90.223.216.115
Aliases: cohlive.patcher.ncsoft.com
cohlive.patcher.gtm.ncsoft.com
cohlive.patcher.ncsoft.com.edgesuite.net
C:\Users\Lynda>
2011-07-09 20:19:03.5546 : 1 : Info : Rolling the log files...
2011-07-09 20:19:03.5706 : 1 : Info : Starting:
C:\Program Files (x86)\NCSoft\Launcher\_Launcher.exeC:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe
Full assembly name: _Launcher, Version=1.5.26.2, Culture=neutral, PublicKeyToken=null
2011-07-09 20:19:03.5706 : 1 : Info : Windows version: 6.1.7601.65536 (Vista)
2011-07-09 20:19:03.5706 : 1 : Info : Starting _Launcher...
2011-07-09 20:19:03.5716 : 1 : Info : --- Parsing Command Line ---
2011-07-09 20:19:03.5796 : 1 : Info : --- Command Line Parsed---
2011-07-09 20:19:03.5796 : 1 : Info : --- Setting Up Application Data ---
2011-07-09 20:19:03.5806 : 1 : Info : --- Initializing Launcher App ---
2011-07-09 20:19:03.5806 : 1 : Info : --- Creating User Mutex ---
2011-07-09 20:19:03.5926 : 1 : Info : --- Setting up IPC Channel ---
2011-07-09 20:19:03.5926 : 1 : Info : --- Not Still Running, Setting Up IPC ---
2011-07-09 20:19:03.5926 : 1 : Info : --- Attemping Register IPC ---
2011-07-09 20:19:03.5936 : 1 : Info : --- Handle First Instance ---
2011-07-09 20:19:03.6086 : 1 : Info : --- Initializing Configuration Group ---
2011-07-09 20:19:03.6256 : 1 : Info : --- Initalizing Language And Region ---
2011-07-09 20:19:03.6297 : 1 : Info : --- Creating Splash Screen ---
2011-07-09 20:19:03.9197 : 1 : Info : --- First Run Initialization ---
2011-07-09 20:19:03.9227 : 1 : Info : --- Update Self ---
2011-07-09 20:19:03.9937 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-07-09 20:19:03.9987 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-07-09 20:19:04.0077 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-07-09 20:19:04.0107 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\Lynda\AppData\Local\Temp\tmpF89F.tmp ".
2011-07-09 20:19:05.0977 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 90.223.246.139
2011-07-09 20:19:05.0977 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 90.223.246.159
2011-07-09 20:19:05.1187 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-07-09 20:19:05.1247 : 1 : Info : FileVerifier: Verifying: 'C:\Users\Lynda\AppData\Local\Temp\tmpF89F.tmp' Expected Hash = '' Expected Length = -1
2011-07-09 20:19:05.1257 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-07-09 20:19:05.1287 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-07-09 20:19:05.1397 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-07-09 20:19:05.1407 : 1 : Info : Patcher: EndOp: : () : 20%
2011-07-09 20:19:05.1437 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-07-09 20:19:05.8968 : 1 : Info : --- Evaluating Registry ---
2011-07-09 20:19:06.9398 : 1 : Info : --- Creating LauncherApplication ---
2011-07-09 20:19:06.9418 : 1 : Info : --- LauncherApplication Run ---
2011-07-09 20:19:08.0339 : 1 : Info : Getting Pathch Server for GameID: CityOfHeroesEU
2011-07-09 20:19:08.5839 : 1 : Info : Checking to see if the game (CityOfHeroesEU) can apply transition CheckForUpdates.
2011-07-09 20:19:08.5839 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2011-07-09 20:19:08.5959 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-07-09 20:19:08.5969 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-07-09 20:19:08.5969 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-07-09 20:19:08.5969 : 8 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\Lynda\AppData\Local\Temp\tmpA9A.tmp" .
2011-07-09 20:19:09.9050 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 90.223.216.169
2011-07-09 20:19:09.9060 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 90.223.216.171
2011-07-09 20:19:09.9060 : 8 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-07-09 20:19:09.9070 : 8 : Info : FileVerifier: Verifying: 'C:\Users\Lynda\AppData\Local\Temp\tmpA9A.tmp' Expected Hash = '' Expected Length = -1
2011-07-09 20:19:09.9070 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-07-09 20:19:09.9070 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-07-09 20:19:09.9100 : 8 : Info : Patcher: BeginOp: : () : 0%
2011-07-09 20:19:09.9100 : 8 : Info : Patcher: EndOp: : () : 20%
2011-07-09 20:19:09.9100 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-07-09 20:19:13.2462 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-07-09 20:19:13.2492 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-07-09 20:19:13.2502 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-07-09 20:19:13.2502 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\Lynda\AppData\Local\Temp\tmp1CC4.tmp ".
2011-07-09 20:19:13.5952 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 90.223.246.139
2011-07-09 20:19:13.5952 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 90.223.246.159
2011-07-09 20:19:13.5962 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-07-09 20:19:13.5962 : 1 : Info : FileVerifier: Verifying: 'C:\Users\Lynda\AppData\Local\Temp\tmp1CC4.tmp' Expected Hash = '' Expected Length = -1
2011-07-09 20:19:13.5962 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-07-09 20:19:13.5972 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-07-09 20:19:13.5992 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-07-09 20:19:13.5992 : 1 : Info : Patcher: EndOp: : () : 20%
2011-07-09 20:19:13.5992 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-07-09 20:19:14.0722 : 1 : Info : Checking to see if the game (CityOfHeroesEU) can apply transition Run.
2011-07-09 20:19:14.0722 : 1 : Info : Attempting transition...
2011-07-09 20:19:14.0792 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-07-09 20:19:14.0802 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-07-09 20:19:14.0802 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-07-09 20:19:14.0802 : 8 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\Lynda\AppData\Local\Temp\tmp200F.tmp ".
2011-07-09 20:19:14.3653 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 90.223.216.81
2011-07-09 20:19:14.3653 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 90.223.216.115
2011-07-09 20:19:14.3653 : 8 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-07-09 20:19:14.3653 : 8 : Info : FileVerifier: Verifying: 'C:\Users\Lynda\AppData\Local\Temp\tmp200F.tmp' Expected Hash = '' Expected Length = -1
2011-07-09 20:19:14.3663 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-07-09 20:19:14.3663 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-07-09 20:19:14.3683 : 8 : Info : Patcher: BeginOp: : () : 0%
2011-07-09 20:19:14.3683 : 8 : Info : Patcher: EndOp: : () : 20%
2011-07-09 20:19:14.3683 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-07-09 20:19:15.3103 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7601.17514)
2011-07-09 20:19:15.3103 : 1 : Info : System meets DirectX reqs.
2011-07-09 22:06:05.9909 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-07-09 22:06:05.9939 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-07-09 22:06:05.9939 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-07-09 22:06:05.9939 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\Lynda\AppData\Local\Temp\tmpF693.tmp ".
2011-07-09 22:06:06.6570 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 90.223.246.139
2011-07-09 22:06:06.6570 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 90.223.246.159
2011-07-09 22:06:06.6580 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-07-09 22:06:06.6580 : 1 : Info : FileVerifier: Verifying: 'C:\Users\Lynda\AppData\Local\Temp\tmpF693.tmp' Expected Hash = '' Expected Length = -1
2011-07-09 22:06:06.6590 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-07-09 22:06:06.6590 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-07-09 22:06:06.6610 : 1 : Info : Patcher: BeginOp: : () : 0%
2011-07-09 22:06:06.6610 : 1 : Info : Patcher: EndOp: : () : 20%
2011-07-09 22:06:06.6620 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-07-09 22:06:07.7920 : 1 : Info : Checking to see if the game (CityOfHeroesEU) can apply transition Run.
2011-07-09 22:06:07.7930 : 1 : Info : Attempting transition...
2011-07-09 22:06:07.7960 : 8 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2011-07-09 22:06:07.7970 : 8 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2011-07-09 22:06:07.7970 : 8 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2011-07-09 22:06:07.7970 : 8 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Users\Lynda\AppData\Local\Temp\tmpFDA5.tmp ".
2011-07-09 22:06:08.9501 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 90.223.216.81
2011-07-09 22:06:08.9501 : 8 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 90.223.216.115
2011-07-09 22:06:08.9501 : 8 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
2011-07-09 22:06:08.9511 : 8 : Info : FileVerifier: Verifying: 'C:\Users\Lynda\AppData\Local\Temp\tmpFDA5.tmp' Expected Hash = '' Expected Length = -1
2011-07-09 22:06:08.9511 : 8 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2011-07-09 22:06:08.9511 : 8 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2011-07-09 22:06:08.9531 : 8 : Info : Patcher: BeginOp: : () : 0%
2011-07-09 22:06:08.9531 : 8 : Info : Patcher: EndOp: : () : 20%
2011-07-09 22:06:08.9541 : 8 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2011-07-09 22:06:09.8721 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7601.17514)
2011-07-09 22:06:09.8721 : 1 : Info : System meets DirectX reqs.
2011-07-09 23:08:50.9551 : 1 : Info : --- Closing Splash Screen ---
2011-07-09 23:08:50.9561 : 1 : Info : Exiting with code: 0
Really hope this helps you guys find a way to fix this as I'm crashing on average four or five times during an evening's play.