Solution for RMT spam: Word-replace filter


Aett_Thorn

 

Posted

It's been talked about on the Help channel every so often and finally got the time to write it here. RMT spam in the help channel is annoying, universally. I'm always quick on report ignore spammer button but it's clear it's not going to solve itself anytime soon. If the devs made a filter that automatically bans people from mentioning RMT sites you'd get a bunch of false-positives and a few angry players (who shouldn't be mentioning the ENTIRE URL of such sites in game anyway)

But I've been in forums which use a different kind of filter, if I say "four-lettered word for faeces", it could change the word into 'Ape' instead. People would always try to get around filters but for this idea it's quite simple;

Get a known list of RMT website domains and put them into a word-replace filter, tell the client that if someone says "domain or URL of RMT website", it will instead change the word to another site or otherwise meaningless word. Optionally, but for great justice, this altered link would direct to an official site explaining the dangers of RMT sales and how it can ruin the player and the game itself. Sure the RMT sites can get new domains but they cost money for what the devs could add a new filter for free.

Even though those RMT ads are being sent by bots, if they attempt to link to the site in question they're simply denied the words they need to direct anybody. The most trouble their messages would cause it being a bloated paragraph with no sense. Nobody gets banned unnecessarily and makes it harder for RMTers to advertise since the URL is the only way they direct potential customers.



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@Oneirohero

 

Posted

So then the spammers just slightly change the name of their site, or slightly alter their spelling of it in-game, so that it is still recognizable and people know how to fix it.

For instance, let's say I run a site that's at www.example.com. The word "example" gets filtered. So, when I advertise for it in-game, I just say, "Go to www.e x a m p l e.com for cheap influence!" Not picked up by the filter, and still easy to read and identify.

Or, I make a site that uses a word that is in common use in CoH, but not necessarily in the real-world. This way, you get a commonly-used word filtered, annoying the actual players, but not the sites, wo will then just change their name again.


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

Quote:
Originally Posted by Aett_Thorn View Post
For instance, let's say I run a site that's at www.example.com. The word "example" gets filtered. So, when I advertise for it in-game, I just say, "Go to www.e x a m p l e.com for cheap influence!" Not picked up by the filter, and still easy to read and identify.
I'm sure you've seen it as well Aett, but back in the days of mail spam, they would often do those exact things. Static filters are pure junk. The amount of effort for the Devs to implement that system (and then the extra overhead for maintaining it) will not be worth the inconsequential amount of time it slows down the spammers (which are already used to far more powerful filtering systems).


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

Besides, all they'd have to do then is to use something like TinyURL or Bit.Ly or any other site that obfuscates the actual website name to provide a different link to their site and it would bypass that filter entirely.

The amount of effort to code it in originally and then to maintain it, only to be so easily circumvented with an obfuscated link, would be better spent on other game matters.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

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Posted

Quote:
Originally Posted by Aett_Thorn View Post
So then the spammers just slightly change the name of their site, or slightly alter their spelling of it in-game, so that it is still recognizable and people know how to fix it.

For instance, let's say I run a site that's at www.example.com. The word "example" gets filtered. So, when I advertise for it in-game, I just say, "Go to www.e x a m p l e.com for cheap influence!" Not picked up by the filter, and still easy to read and identify.

Or, I make a site that uses a word that is in common use in CoH, but not necessarily in the real-world. This way, you get a commonly-used word filtered, annoying the actual players, but not the sites, wo will then just change their name again.
This alone completely negates the advantage of having such a filter. And there are too many permutations of this trick to make something against it. The spammers will always find a way around it. Many other games have tried it.