The VIP Headstart, Paragon Points, Reward Tokens and You.
By
Agent White,
Posted on: 2011-10-04 14:42 in Player Questions
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Thanks for the heads up. I still think it's a Nemesis/NCSoft plot to get people to spend more money on points regardless if it's a "mistake" or not.|
Originally Posted by venombeyond82
Alright, so I thought I would fill people in on this, since I've noticed none of the Devs have posted up about this. If your account was active for the VIP Head Start, and it is still active, expect your points and token on the 11th. It seems there has been a mess-up with this. My subscription date is on the 3rd of each month, yet yesterday I didn't get my points or token, so I spoke to the billing department over this fact. They saw my renewal date is in fact the 3rd, but that the points were shown as being awarded on the 13th of each month. Oddly this is when the VIP head-start, started, September 13th. They've sent me an e-mail confirming this was because of the head-start, and said I would get my token and Points October 11th (28 days later). Saying this is in fact a mistake, and seems to effect all accounts, whom took part in the VIP Head-Start. They say this SHOULD be fixed in Feb.
Again, I thought I would fill people in, so you're not left wondering, why you didn't get your points before the 11th, or, why you got them on the 11th if your renewal date was later than the 11th. |
Also, Jeff-fa-fa. Dun-ham. dot com
[ @Zombie Fryer ][ @Zombie Smasher ]
| Home Server: Virtue |
Twitter: @ZFLikesNachos Save City of Heroes (Titan Network) [Successful "The Really Hard Way" runs: 4] [Click ^]
| Home Server: Virtue |
Twitter: @ZFLikesNachos Save City of Heroes (Titan Network) [Successful "The Really Hard Way" runs: 4] [Click ^]
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:3 Heh, I originally picked this Icon so that when someone said something that made little to no sense, I'd just post up *points to picture, "That's my face right now.." * |
Originally Posted by SolarSentai
Also, Jeff-fa-fa. Dun-ham. dot com
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Also, tell anyone you know that has a VIP subscription and may not know this information, the sooner it is spread out to others, the better off people will be so they don't worry, or begin to question/send in tickets/call billing the way I had to. By posting this info, I'm looking to save people time.
Cool. That means that if I don't buy any more points, I'll fill Tier 8 on November 11th.
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Did you already get Octobers?
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Originally Posted by Kierthos
Cool. That means that if I don't buy any more points, I'll fill Tier 8 on November 11th.
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Not yet. (I have two token slots to fill yet for Tier 8. October 11 and November 11 would take care of those.)
I got my Tokens today (one for the month and my yearly bonus) but no points yet so we can get tokens before the 11th.
Paragon Reward Tokens are given at the end of your subscription month (like veteran rewards used to).
Paragon Points are given on your billing date except for this month, anyone with billing dates before October 11th will get them on October 11th (November will change to normal).
VIP server transfer tokens are granted on the first of the month. All subscribers active on the first already got theirs.
Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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Aggelakis, no. Because of the VIP head start, it messed up for everyone who took place in the VIP head start, this is info I was given by a GM. In the FAQ it states you'd get it on the first billing cycle day in October, but for many, that was before the 11th. It was because of the VIP head start, that everyone who took part in it, had their point billing date changed. Again, this is info I was given because I called up about it, and they FOUND it to be an issue and a Bug, not intended.|
Originally Posted by Aggelakis
Paragon Reward Tokens are given at the end of your subscription month (like veteran rewards used to).
Paragon Points are given on your billing date except for this month, anyone with billing dates before October 11th will get them on October 11th (November will change to normal). VIP server transfer tokens are granted on the first of the month. All subscribers active on the first already got theirs. |
The GM Stated this will be fixed in February but unfortunately not before then, and not in November.
The first part of your post is repeating what I said. The second part, regarding headstarter's billing dates changed, is news to me (my billing date in my NCsoft account is still the same, I don't see why they would go off of anything other than that number).
So... what... PP will award on October 11, November 11, December 11, and January 11 for _EVERYONE_ who was in headstart? That's pretty...stupid...
Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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It's a bug, and I only found out about it, because I called up about it. The GM saw my billing date was October 3rd, and didn't know why this happened, he contacted Zwill, as did I on the subject, and they both came up with, yep, it messed up due to the head start. I found this news form the e-mails and info given to me, so I shared it with people here so they could know and tell others.
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Originally Posted by Aggelakis
The first part of your post is repeating what I said. The second part, regarding headstarter's billing dates changed, is news to me (my billing date in my NCsoft account is still the same).
So... what... PP will award on October 11, November 11, December 11, and January 11 for _EVERYONE_ who was in headstart? That's pretty...stupid... |
Oh, thought I'd let you know, the reason I got more tokens before the 11th was I bought $15 worth of points.
Well there is an official post up about this now, if you want here is the link for it.
http://boards.cityofheroes.com/showthread.php?t=274270
This explains it better than I could.
I'd rather get the reward token in the middle of the month than at the end anyway.
odd its going to take til Feb to fix it though >>
Alright, so I thought I would fill people in on this, since I've noticed none of the Devs have posted up about this. If your account was active for the VIP Head Start, and it is still active, expect your points and token on the 11th. It seems there has been a mess-up with this. My subscription date is on the 3rd of each month, yet yesterday I didn't get my points or token, so I spoke to the billing department over this fact. They saw my renewal date is in fact the 3rd, but that the points were shown as being awarded on the 13th of each month. Oddly this is when the VIP head-start, started, September 13th. They've sent me an e-mail confirming this was because of the head-start, and said I would get my token and Points October 11th (28 days later). Saying this is in fact a mistake, and seems to effect all accounts, whom took part in the VIP Head-Start. They say this SHOULD be fixed in Feb.
Again, I thought I would fill people in, so you're not left wondering, why you didn't get your points before the 11th, or, why you got them on the 11th if your renewal date was later than the 11th.