Suggestion: FREE & PREMIUM FORUM SECTION
The devs said in a recent ustream that depending on how easy it is to do within the framework of the forum software it's something that they're looking at doing.
Certainly it's possible in vBulletin to give different groups different rights in different sections, I'm not sure how they've integrated the forum authentication into their own game authentication system and what challenges it introduces.
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main problem with a section for free accounts is the inevitable spam. Unless you're ok with the moderators spending all their time policing the free forum to keep it free of RMTers and immature 12 year olds.
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But then wouldn't they get less answers, potentially? I mean, the point of having that section is so that they can ask questions, and VIPs would be the best potential answers.
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I don't see this happening. DDO has been free for several years with forum access for all and I have never seen the sort of spam posts you fear.
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Since you asked a valid and serious question to my tongue in cheek post I'll answer accordingly.
But then wouldn't they get less answers, potentially? I mean, the point of having that section is so that they can ask questions, and VIPs would be the best potential answers.
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We have many VIP's either switching to Premium or owning secondary accounts that will be Premium so couldn't they answer those questions on those accounts?
My suggestion is to have one section that gives all all access, regardless of paid subscription status.
Call it:
"FREE & PREMIUM Q&A SECTION"
That's it. Clearly, I am a VIP player, so this would not affect me, but it occurs to me that it would have advantages
1) Free and Premium players would get to ask questions to help them understand things.
2) The answers they receive could lead them to becoming VIP players or spending money on the game content.