Origins Costume Bundle - Broken
Have the same issue got the capes not the auras with origins pack purchase through the market the mutant pack got everything but origins pack no auras unlocked
I'm not sure whether it was a Dev post, an OCR post or something from the Ustream chats but something was recently said about costume bundles being the costume bits only. Auras are separate from the costume bundles.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
I'm not sure whether it was a Dev post, an OCR post or something from the Ustream chats but something was recently said about costume bundles being the costume bits only. Auras are separate from the costume bundles.
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Why isn't this detailed in the market?
Sorry TJ, not trying to shoot the messenger here. I'm just really upset by all this, especially since I haven't heard anything from CS in nearly a week and my status has been showing "awaiting approval" the whole time.
@Arwen Darkblade
Proud Member of Hammer of the Gods and Sanguine Syndicate
Arc ID #86194 "Cry Havoc"
Arc ID #103934 "Dr. Thomas' First Day"
[URL="http://tobyfife.blogspot.com/"]Hero Girl[/URL] - my geek culture blog
Wish I would have known that before wasting money on it. The market info needs to be more informative. And if I remember correctly wasn't the origin pack $10 when it was released? If you buy the Origins bundle and all the auras that were in the pack you end up spending $15. If I knew they were gonna hike the price I would have bought it before the market went live.
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If auras do not count as costume pieces take them out of the costume tab in the market and list what is actually included in the pack before the purchase. It's a bug pure and simple.
Currently my ticket is open (for almost 4) days last response is they are investigating it so tells me something might be borked.
And I agree the packs should list (or have a link) to what is exactly in it for example I got the Mutant pack and got everything except the power and emotes and costume change emotes which is fine (as I bought the costume pack not emotes or power) so that makes sense
I am in the same boat, and will be very disappointed if they don't fix this. With other booster packs its a bunch of costume bits and a couple auras. The origins pack was the auras. Not including them and giving you 5 capes for that many points is rediculous. I really hope this isn't an indication of things to come.
I got this problem resolved today, and also got confirmation that the auras are NOT included in the costume bundles. The new Paragon Market interface is now explicit about it.
While I am pleased with my customer service experience, I am deeply disappointed with how they are handling costume bundles.
@Arwen Darkblade
Proud Member of Hammer of the Gods and Sanguine Syndicate
Arc ID #86194 "Cry Havoc"
Arc ID #103934 "Dr. Thomas' First Day"
[URL="http://tobyfife.blogspot.com/"]Hero Girl[/URL] - my geek culture blog
"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...
I got this problem resolved today, and also got confirmation that the auras are NOT included in the costume bundles. The new Paragon Market interface is now explicit about it.
While I am pleased with my customer service experience, I am deeply disappointed with how they are handling costume bundles. |
Yep got my petition handled and yep they finally denoted these things on the market good thing to iron it out before the hordes invade lol
Among my purchases yesterday was the Origins costume bundle. Post purchase I went to make a new character, and saw that the capes in that bundle were usable but all of the auras for the bundle were still locked. So I logged in a level 50 with auras unlocked to see if it was a glitch, and that character could not use the auras either. I have tried this on all genders, sizes and level ranges with the same result.
I sent in a petition for it and was asked to provide screen shots. I did, but haven't heard anything, nor do I have access to those auras still.
I also bought the Barbarian pack and had no issue at all; I had instant access to all of its pieces.
@Arwen Darkblade
Proud Member of Hammer of the Gods and Sanguine Syndicate
Arc ID #86194 "Cry Havoc"
Arc ID #103934 "Dr. Thomas' First Day"
[URL="http://tobyfife.blogspot.com/"]Hero Girl[/URL] - my geek culture blog