Will swapping payment methods interfere with my Freedom Paragon Points?


Crystalline

 

Posted

Thread title, really, but let me elaborate just the same.

My old card that I was using to subscribe to City of Heroes for the last three or four years has expired and I've had a new one issued to me. My bank manager cut it up with scissors, which to me was a novel experience. The point, though, is that now I have to swap to my new card before my bill date is due (which is still a while away, luckily), and I don't seen an option to do this on my PlayNC account. The only way I can think of to do this is to cancel my account billing, then restart it and enter the new card's details, instead.

Here's the kicker, though - won't this somehow interfere with the Paragon Points we're already accumulating towards Freedom? I remember a few people got burned with the Vanguard Pack promotion that required uninterrupted subscription for a few months when they had to swap payment methods or had their cards expire and such, and I was wondering if that won't be a problem when I go about cancelling and resubscribing. I wonder, furthermore, if there isn't some kind of "Swap Card" or "Add Card" option in my game account management that I'm not seeing. I know PayPal have that, but I'm sure they use a different infrastructure.

Basically, thread: Will swapping payment methods interfere with my Paragon Points acquisition and is there a better way to do this than cancelling?


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
Thread title, really, but let me elaborate just the same.

My old card that I was using to subscribe to City of Heroes for the last three or four years has expired and I've had a new one issued to me. My bank manager cut it up with scissors, which to me was a novel experience. The point, though, is that now I have to swap to my new card before my bill date is due (which is still a while away, luckily), and I don't seen an option to do this on my PlayNC account. The only way I can think of to do this is to cancel my account billing, then restart it and enter the new card's details, instead.

Here's the kicker, though - won't this somehow interfere with the Paragon Points we're already accumulating towards Freedom? I remember a few people got burned with the Vanguard Pack promotion that required uninterrupted subscription for a few months when they had to swap payment methods or had their cards expire and such, and I was wondering if that won't be a problem when I go about cancelling and resubscribing. I wonder, furthermore, if there isn't some kind of "Swap Card" or "Add Card" option in my game account management that I'm not seeing. I know PayPal have that, but I'm sure they use a different infrastructure.

Basically, thread: Will swapping payment methods interfere with my Paragon Points acquisition and is there a better way to do this than cancelling?
I'm planning on changing my current 3-month recurring sub to a yearly one before i221 hits, and an answer to this would interest me too.

Eco.


MArcs:

The Echo, Arc ID 1688 (5mish, easy, drama)
The Audition, Arc ID 221240 (6 mish, complex mech, comedy)
Storming Citadel, Arc ID 379488 (lowbie, 1mish, 10-min timed)

Quote:
Originally Posted by Samuel_Tow View Post
[The Incarnate System is] Jack Emmert all over again, only this time it's not "1 hero = 3 white minions" it's "1 hero = 3 white rocks."

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
Thread title, really, but let me elaborate just the same.

My old card that I was using to subscribe to City of Heroes for the last three or four years has expired and I've had a new one issued to me. My bank manager cut it up with scissors, which to me was a novel experience. The point, though, is that now I have to swap to my new card before my bill date is due (which is still a while away, luckily), and I don't seen an option to do this on my PlayNC account. The only way I can think of to do this is to cancel my account billing, then restart it and enter the new card's details, instead.

Here's the kicker, though - won't this somehow interfere with the Paragon Points we're already accumulating towards Freedom? I remember a few people got burned with the Vanguard Pack promotion that required uninterrupted subscription for a few months when they had to swap payment methods or had their cards expire and such, and I was wondering if that won't be a problem when I go about cancelling and resubscribing. I wonder, furthermore, if there isn't some kind of "Swap Card" or "Add Card" option in my game account management that I'm not seeing. I know PayPal have that, but I'm sure they use a different infrastructure.

Basically, thread: Will swapping payment methods interfere with my Paragon Points acquisition and is there a better way to do this than cancelling?
I wouldn't expect this to matter in regards to the Paragon Points. The Paragon Points don't require "uninterrupted" subscription. As I understand it, the current promotion that is letting subscribers accrue Paragon Points pre-launch gives everyone points on the first of the month, provided their subscription is active. Once those points are credited to your account, they are yours.


- Garielle
Quote:
Originally Posted by Frosty_Femme View Post
I said "ur" which is not a word. It's a sound dumb people make when you ask them to spell out "you are".

 

Posted

Sam, I see a Change Card link under Billing Summary in the NCSoft account screen.

EDIT: Hmm...come to think of it, that might be just the card you need to have on file so you can purchase things like character slots and respecs from the login screen. So...not sure. In the past, I believe I did have to effectively cancel and resub to change info, and it was indeed a scary process. I don't think I ever lost anything, such as vet time, but could not say with 100% certitude.


 

Posted

I would imagine that as long as your subscription doesn't lapse, they won't care.


Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components

Tempus unum hominem manet

 

Posted

Quote:
Originally Posted by Crystal_Smoke View Post
Sam, I see a Change Card link under Billing Summary in the NCSoft account screen.

EDIT: Hmm...come to think of it, that might be just the card you need to have on file so you can purchase things like character slots and respecs from the login screen. So...not sure. In the past, I believe I did have to effectively cancel and resub to change info, and it was indeed a scary process. I don't think I ever lost anything, such as vet time, but could not say with 100% certitude.
I didn't even notice that, actually. I figured that since I was trying to alter my subscription to City of Heroes, I'd have to do it from the City of Heroes account. I'll definitely try swapping cards from there and see if that affects what CoH is subscribing off of. Then again, I'm not sure where I can check that.

---

Funny note - when I click to cancel my account, I get warned of the repercussions, then asked "Are you sure you want to cancel?" I had to stop and pause for a second before hitting the "Cancel" button because... Wait, what AM I actually saying? Obviously, when presented with a choice between OK and Cancel, Cancel is the one that retracts the request, but in this context...


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
The only way I can think of to do this is to cancel my account billing, then restart it and enter the new card's details, instead.
I've done that several times without any problems. I doubt it will effect your paragon points.


This is a song about a super hero named Tony. Its called Tony's theme.
Jagged Reged: 23/01/04

 

Posted

I've removed my payment method and then sign up again with the new card. It avoids the break up e-mail survey.


Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components

Tempus unum hominem manet

 

Posted

Quote:
Originally Posted by SpaceNut View Post
Wow, you're in it for the long haul!
ROFL i just spat coffee over my keyboard

Eco.


MArcs:

The Echo, Arc ID 1688 (5mish, easy, drama)
The Audition, Arc ID 221240 (6 mish, complex mech, comedy)
Storming Citadel, Arc ID 379488 (lowbie, 1mish, 10-min timed)

Quote:
Originally Posted by Samuel_Tow View Post
[The Incarnate System is] Jack Emmert all over again, only this time it's not "1 hero = 3 white minions" it's "1 hero = 3 white rocks."

 

Posted

Sorry to resurrect this thread, but I kind of wanted to both ask for advise and complain a little bit. I finally got around to swapping cards... Or trying to, because, according to PlayNC, their transaction was "refused." According to my bank, however, I was charged 0.00 USD and they encountered an error they're listing as "Incorrect amount." Granted, my money is in Euro, but that's never been a problem before, nor was it a problem when I registered with PayPal with this new card.

Yes, I did already take it up with PlayNC customer support, but being that today is Saturday, I don't expect to hear back for another couple of days. But still, does anyone have any idea what this could mean? Am I going to have to go back to my bank and try to sort something out, or is this something that's fixable on their end? I'm kind of anxious to get this done before my bill date rolls around in September, as I haven't missed a bill date since 2004.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.