Certification or Voucher buy failed, current request is still being processed.
By
Angry_Angel,
Posted on: 2011-06-28 08:01 in ALL ACCESS Gameplay Technical Issues Bugs
Hi all, we're aware of the issue and we're looking into it. We will be bringing down global services to address the issue. Current ETA is from 2:30 p.m. PDT (5:30 p.m. EDT / 10:30 p.m. BST / 23:30 CEST) to 4:30 p.m. PDT (7:30 p.m. EDT / 12:30 a.m. BST / 2:30 CEST). You can read more details in this thread.
Thanks for your patience.
I logged a bug (totally different issue), but queueing up for a Keyes Island I was dropped from the league and cannot "rejoin last". The rest of the league made it into the trial without a problem. I was not in an Obo Taskforce, and I was not queued in LFG.
Liberty Server (@enderbean)
Arcs on Live
#1460 Hometown Rivalry
Quote:
Got this error tonight, I thought emergency maintenance took care of this?
|
Originally Posted by Leandro
Logged in. Headed to Ouroboros. Bought Ascension Belt and Ascension Boots. Tried to buy Ascension Cape...
"Please wait a moment." Okay. Waited 30 seconds. Clicked it again. "Certification or Voucher buy failed, current request is still being processed." Okay... claimed Ascension Belt and Ascension Boots in order to clear the Certifications UI. Clicked it again. "Please wait a moment." Uh. Not even 5 minutes online, and I already broke it? |
Thanks, NC Soft, for closing my favorite game ever without warning and with plenty of life still left in it, and thus relieving me of the burden of EVER wanting to buy, try or even hear about another game from your company. Will my decision make a dent, or persuade them in anyway, shape or form? Nope, obviously not. Don't care. NC Soft is dead to me. ~ PsyFox
I'm getting this same "Certification or Voucher buy failed, current request is still being processed." darned thing again and again while trying to purchase an emote. Every now and again I get "Please wait a moment." or "Your account inventory is being loaded. Try again in a few moments." but in the end nothing happens at all.
*edit* logged out then back in on another character with same result, logged out and back in onto first character, zoned out of oro and then back in, tried again, and was successful. Go figure.
Here's a new one. On a character, I click Claim All to get all the stuff I bought, like I did on other characters but this time, I get CertClaimAllError or something like that. I retry Claim All or to claim one individually and it doesn't work. So I relog and now all the certificates are gone. I verified if they were awarded and nope.
Edit1: All my other characters who had not claimed the Certificates, they don't have them either. Worse than that, I went back to Ouroboros and all the stuff can be bought again, like if I had never bought anything... and I had bought all the Costume Parts and Emotes on the first day of i20.5. All my other characters that had claimed the Certificates before this incident still have everything; emotes, armors, costume changes, etc... I've sent a petition.
Arc ID 104041 Attack of the Mini Phalanx Solo Friendly; Custom Characters; Comedy.
Arc ID 292449 The Shadow of Eihbon Solo Friendly; Canon Related; Magic.
Quote:
First I had the aforementioned problem (busy, etc.) then the next day (yesterday) I log on to the same toon, who is still in orob, and I have her try again and this time all the rewards go thru. I used 10 of my astrals on a cape and an aura and 2 of my emp merits on a fairy aura. I then log off and do other things, all the while switching toons merrily and not checking email. So today I log in and there is nothing in either tab re: these 3 rewards. Needless to say I am pretty annoyed and I did petition it and the guy immediately kicked it upstairs to a senior gm. (I do not have high hopes I am still awaiting senior gm assistance on clearing a return to contact task complete contact on a villy that I turned to hero that I cannot remove since my villy is a hero.)
|
Originally Posted by Photonstorm
Here's a new one. On a character, I click Claim All to get all the stuff I bought, like I did on other characters but this time, I get CertClaimAllError or something like that. I retry Claim All or to claim one individually and it doesn't work. So I relog and now all the certificates are gone. I verified if they were awarded and nope.
Edit1: All my other characters who had not claimed the Certificates, they don't have them either. Worse than that, I went back to Ouroboros and all the stuff can be bought again, like if I had never bought anything... and I had bought all the Costume Parts and Emotes on the first day of i20.5. All my other characters that had claimed the Certificates before this incident still have everything; emotes, armors, costume changes, etc... I've sent a petition. |
Thanks, NC Soft, for closing my favorite game ever without warning and with plenty of life still left in it, and thus relieving me of the burden of EVER wanting to buy, try or even hear about another game from your company. Will my decision make a dent, or persuade them in anyway, shape or form? Nope, obviously not. Don't care. NC Soft is dead to me. ~ PsyFox
Quote:
Also noticed this. Here's what I'm seeing on my primary account (my second account hasn't earned or claimed anything yet):|
Originally Posted by Photonstorm
Here's a new one. On a character, I click Claim All to get all the stuff I bought, like I did on other characters but this time, I get CertClaimAllError or something like that. I retry Claim All or to claim one individually and it doesn't work. So I relog and now all the certificates are gone. I verified if they were awarded and nope.
Edit1: All my other characters who had not claimed the Certificates, they don't have them either. Worse than that, I went back to Ouroboros and all the stuff can be bought again, like if I had never bought anything... and I had bought all the Costume Parts and Emotes on the first day of i20.5. All my other characters that had claimed the Certificates before this incident still have everything; emotes, armors, costume changes, etc... I've sent a petition. |
- Redeemed each of the Ascension (plain, not Radiance) costume pieces. Claimed each of the Ascension costume pieces from mail Certification on my main scrapper, Una. As of the last few days, including today, the menu provided by Astral Christy still shows a few Ascension pieces as available to purchase to Una. To avoid confusion or double purchase, anything already redeemed (global items) shouldn't show. A few days ago, these items didn't show at all after they were purchased.
- Right now, the 3 Ascension costume pieces showing available to purchase, when logged in Una, are the Cape, Emblem, and Gloves. She has no option to "Claim" these items in her Certifications because they were previously claimed by her and no longer showing there (Certifications).
When I take her to the tailor, her Ascension Gloves are showing as unlocked. They are right between Organic Armor Thorny and Sinister.
I cannot find the Emblem or Cape anywhere but am almost certain I had checked and found them before. Regardless, she did purchase these items. I still have chat logs for that account showing they were previously unlocked.
07-07-2011 08:51:20 You may now access the costume part Ascension Cape at the Tailor.
07-07-2011 08:51:20 You may now access the costume part Ascension Emblem at the Tailor.
I give up
"This thread" referenced by a GM refers to a post saying the maintenance is over and the problem is fixed. It is most definitely not fixed, and I still can't access the store, or purchase anything with Astral Merits.
The NCSoft store is down. Paragon Studios can't do anything about that except say "Hey, guys, turn it back on!" Especially on a Sunday. 
If I understand what they've been saying about CoH Freedom, though, I think Paragon Studios will be taking full control of all in-game store functionality, meaning that we should never see this problem again after the launch later this year.
Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093
-----
Quote:
|
Originally Posted by Nethergoat
it's NEVER too late to pad your /ignore list!
|
Logged in. Headed to Ouroboros. Bought Ascension Belt and Ascension Boots. Tried to buy Ascension Cape...
"Please wait a moment."
Okay. Waited 30 seconds. Clicked it again.
"Certification or Voucher buy failed, current request is still being processed."
Okay... claimed Ascension Belt and Ascension Boots in order to clear the Certifications UI. Clicked it again.
"Please wait a moment."
Uh. Not even 5 minutes online, and I already broke it?
www.SaveCOH.com: Calls to Action and Events Calendar
This is what 3700 heroes in a single zone looks like.
Thanks to @EnsonsDeath for the GVE code that made me VIP again!