Game Freezes repeatedly - help requested


 

Posted

I just wanted to add my experience. I had been playing fine on 11.2 and upgraded to 11.6 because Dragon Age 2 asked me to and that was when the freezing and crashing started in CoH.

Edit: I tried the Hotfix mentioned above (thank you for the head's up). Unfortunately it made things worse. My PC actually froze to the point where I had to reset when logging into a character. Did a system restore. Guess I will wait until either ATI or CoH get their act together.


 

Posted

I wish we could get some input from the tech dept. We've done plenty of research and narrowed the variables down. Should be easy for the more informed to step in and finish the job, or at least let us know their take on things


 

Posted

Quote:
Originally Posted by Back_Blast View Post
Well AMD has released the 11.6a hotfix drivers. No evidence at all it fixes anything relating to this but might be worth a try.

http://support.amd.com/us/kbarticles...16aHotfix.aspx
Looks to me that the hotfix is only to support the integrated GPU in the new socket FM1/Llano Fusion CPU line.


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Posted

Quote:
Originally Posted by Father Xmas View Post
Looks to me that the hotfix is only to support the integrated GPU in the new socket FM1/Llano Fusion CPU line.
Well I did say I had no evidence it would help. And apparently by one report, it makes it worse. So, I guess we keep waiting for a real fix.


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Posted

Thanks all for sharing your trial and errors. You guys fixed mine and my friends freezes 11.2 worked for us both.


 

Posted

one thing that might be related is the vertical sync: enabled setting. When I turn this off, it keeps my game display from freezing up. Im using an ATI Radeon HD 5700 card.


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Posted

Greetings and Salutations ... After reading though ... It seems that I am suffering from the same crashes/freezes as well.
I am running Dual AMD Radeon HD 6900 Series
Linked via Crossfire X using driver version 11.7.

The game freezes (it seems) at random intervals (I've played for hours with no problems then for no reason it seems to freeze ie. program not responding, then be fine for a hour or so, and so on and so forth).

I am at a loss as to what to do. This is a newly built computer (less than month old) and this seems to be the only game that does this.

I am hesitant to uninstall and reinstall to an older driver ... but any suggestions would be helpful.

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Posted

Quote:
Originally Posted by Damon Eht View Post
I am hesitant to uninstall and reinstall to an older driver ... but any suggestions would be helpful.
Unfortunately, as you've seen throughout the thread, going down to an older version of the ATI drivers is the most common solution to this problem.

My computer is only 4 months old, and I'm rocking the 11.2 because anything newer causes lock-up.


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Posted

How do I uninstall the current driver? I'm freezing all the time (sometimes even before I can sign in) and trying to just install 11.2 is not working.


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Posted

Quote:
Originally Posted by FireBrandi View Post
How do I uninstall the current driver? I'm freezing all the time (sometimes even before I can sign in) and trying to just install 11.2 is not working.
http://support.amd.com/us/kbarticles...csDrivers.aspx

I recommend rebooting into safe mode (minimal drivers and programs load) first.

Reboot manually (don't allow the program to reboot for you). When it comes up with "New Hardware found" cancel/skip it.

You may want to run a registry/driver cleaner app too (though most of the time this isn't necessary).

At this point, install the "new" drivers.



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Posted

Thanks! I'll give it a try


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Posted

Quote:
Originally Posted by Skawpya View Post
one thing that might be related is the vertical sync: enabled setting. When I turn this off, it keeps my game display from freezing up. Im using an ATI Radeon HD 5700 card.

I...

This issue has been bugging the hell out of me for the past week or so, and just turning off vsync solved it.

I'm currently torn between pleased the issue is resolved so simply, and righteously annoyed that one little setting was making my game damn near unplayable.

Thanks muchly, Skawpya.


 

Posted

I would also like to confirm that turning off Vertical Sync fixed the crashing for me as well...