Odd Email Bug


Cardiff_Giant

 

Posted

Anyone have suggestions for this one:

I can't email myself anything. If I have an attachment of any kind to an email, as soon as I send it is instantly pulled out of the email and the email is deleted. I get a message about claiming the item from email so I know it is properly sending, but it won't stick.

Any suggestions for a work around? I've bugged it after the last three patches. Started with i19.5.


"Hmm, I guess I'm not as omniscient as I thought" -Gavin Runeblade.
I can be found, outside of paragon city here.
Thank you everyone at Paragon and on Virtue. When the lights go out in November, you'll find me on Razor Bunny.

 

Posted

Strange follow up, I loaded city on a windows boot camp and I have the same email problem there. Is it a setting somewhere maybe?

I tried /bugging it but never get any response but the canned "thank you for sending your bug report".


"Hmm, I guess I'm not as omniscient as I thought" -Gavin Runeblade.
I can be found, outside of paragon city here.
Thank you everyone at Paragon and on Virtue. When the lights go out in November, you'll find me on Razor Bunny.

 

Posted

I send stuff to myself all the time and over this past weekend.

Are you doing this when you create a new email:

1. @globalid
2. put the inf/enhancements on the email
3. Add comments in the notes field. The mail won't send if isn't filled in.
4. what server are you on?


 

Posted

Quote:
Originally Posted by Residentx10 View Post
I send stuff to myself all the time and over this past weekend.

Are you doing this when you create a new email:

1. @globalid
2. put the inf/enhancements on the email
3. Add comments in the notes field. The mail won't send if isn't filled in.
4. what server are you on?
There's a whole thread on it in the main tech support forum. Yes I am doing that. I can send email to anyone but myself. As a work around I've been emailing a guildie who then mails it back to me. So the bug is definitely, 100% only relevant to emailing myself.


"Hmm, I guess I'm not as omniscient as I thought" -Gavin Runeblade.
I can be found, outside of paragon city here.
Thank you everyone at Paragon and on Virtue. When the lights go out in November, you'll find me on Razor Bunny.

 

Posted

Sounds like you may have accidentally clicked "Spam" instead of "Claim"?

The way the email tab/window pops up - for me at least (it may vary with different screen resolutions?), I have to pull the thing up a good bit before the "Claim" button is pulled up & clear of the "Spam" button.

IDK, its just a thought...


Quote:
Originally Posted by Arcanaville View Post
City of Heroes didn't fail, City of Heroes was killed. If a 747 dropped on your house, you'd say you were killed, not you failed to find a safer dwelling.
"The U.S. is in no more danger of coming under Sharia law than it is the rules of Fight Club." - Will McAvoy.

 

Posted

Quote:
Originally Posted by CuppaManga View Post
Send a support ticket at help.ncsoft.com, if there's anything simple that's wrong they'll fix it for you right away. If it's not simple, the ticket will hell track the issue to be fixed in a later patch.
I have bugged it, but I'll send the support ticket too.

Quote:
Originally Posted by Cardiff_Giant View Post
Sounds like you may have accidentally clicked "Spam" instead of "Claim"?

The way the email tab/window pops up - for me at least (it may vary with different screen resolutions?), I have to pull the thing up a good bit before the "Claim" button is pulled up & clear of the "Spam" button.

IDK, its just a thought...
I don't hit anything at all. The email immediately returns the item to me and is deleted the instant I hit "send".


"Hmm, I guess I'm not as omniscient as I thought" -Gavin Runeblade.
I can be found, outside of paragon city here.
Thank you everyone at Paragon and on Virtue. When the lights go out in November, you'll find me on Razor Bunny.

 

Posted

Quote:
Originally Posted by Cardiff_Giant View Post
Sounds like you may have accidentally clicked "Spam" instead of "Claim"?

The way the email tab/window pops up - for me at least (it may vary with different screen resolutions?), I have to pull the thing up a good bit before the "Claim" button is pulled up & clear of the "Spam" button.

IDK, its just a thought...
LoL. Would that put yourself on global ignore? Try issuing the global unignore command for your global ID.


We don' need no stinkin' signatures!

 

Posted

Quote:
Originally Posted by Suspicious_Pkg View Post
LoL. Would that put yourself on global ignore? Try issuing the global unignore command for your global ID.
You can't ignore yourself and you can't list your own email as spam. I tested both a long time ago.


"Hmm, I guess I'm not as omniscient as I thought" -Gavin Runeblade.
I can be found, outside of paragon city here.
Thank you everyone at Paragon and on Virtue. When the lights go out in November, you'll find me on Razor Bunny.