Locked out of missions

So I've hit the last straw on this bug. A couple issues ago I started being occasionally locked out of missions. The game would hit the generic CoV/CoH/Praetorian loading screen and never go further. Eventually I'd have to kill the game manually; I got tired of waiting after 20mins of no progress. Loading back into the game and trying to get into the mission would just bring a repeat of the hang.

It was always when teamed, didn't care how many people were on the team or my status as leader, and there seemed to be no pattern to it. It never cared how far into the gaming session I was; I've hit the problem 10mins into a pre-organized TF and hours into both light and heavy hitting activities.

About half the time I was in a TF/SF, once even on the the last mission of said endeavour. The few times it happened when I was just on a casual team, I tested further. It wouldn't let me into any mission on that server, regardless of toon, but I could go to another server and get into a mission. Restarting game or PC didn't change the outcome.

So it was frustrating; I'd miss a mission, be a little cheesed off, report the bug, and wait for my team to finish. I would only be hit by the bug once a session, and generally only once a month.

On the bug reports I'd state time, endeavor, team size, leader status, activities, game session length, anything I thought would be relevant. But how on earth do you track this bug? 'Dear bug team, I was locked out again. Wasn't doing anything different from normal.'

It's like once a month the game says 'You gotta sit this one out.' Today my sit out was on a BAF Trial, and I've had it. I'm hoping someone out there knows what's up or has had the same experiences as me. Because I can deal with occasionally missing a mission in a chain, but when the one mission is the whole endeavour, I'm done. Please help.

It sounds like it might be your firewall blocking access to a map server. Or it could be your hard drive is having read errors.

I'll defrag and check the HD again and see if it makes a difference, but the only firewall I have is the generic windows one. I haven't ever gotten an error message when this happens; the game just hangs forever.

Checked, no HD errors. Disk also doesn't need defragging.

Got locked out again this evening on the 2nd mission of the new Mortimer Kal SF. Hadn't done this one before, so naturally disappointed.

This time I restarted the computer, jumped in a mission on another server, then switched and tried to get into the mission on the original server, all while my team patiently waited for me.

Tomorrow's plan is to completely uninstall the game and reinstall from scratch. This is depressing.

I've experienced this bug for a few months now. I think it started with Issue 19. It really sucked when it happened with the last mission of a LGTF once. A couple of times, including that LGTF, it wasn't just me. Another team mate couldn't get in either.

After waiting for the load to fail to "loss connection to map server" and re-logging back in, I've tried going to other zones (no problem) and interacting with store NPCs (no problem), but I still couldn't get into that mission door.

The next mission is fine.

Just within the past couple of weeks, I have met the bug on my SG Base portal. The first time I didn't recognize the bug, I thought it was a bug with the Base portal itself. So I logged in 3 different characters (so 4 total) and all could not enter the Base portal. I took one of the characters to a different zone and still could not entire the Base portal. By the way, these were all villain characters. So for completeness sakes, I logged in a hero character and it was able to enter my hero Base. (All were the same server.) At this point, I sent in a petition. And wouldn't you know it? Right after I sent in the petition, I was able to enter my villain base!

My hindsight conclusion is that entering the hero base, similar to entering a different mission door, cleared what ever bit was causing the problem with the original Base "door".

Happened again last night trying to load into a Lambda trial. Last week I completely removed and reinstalled the game, so now I'm at a loss as to what to do. As usual, sent in a bug report after it happened.

My trialmates were kind enough to restart after I tried four times to get into the instance. On reform I had no problems getting in.

This is an issue with the mapserver, not with you or with your computer. Sometimes, it simply "does not work". This problem has been around for months, possibly even years at this point.

The work-around is to quit to desktop, do something else for five minutes, then log back on.
If this happens on a task force, the solution is for the entire team to quit to desktop and do something else for five minutes, then log back in. Then the people who experienced the problem should try to load into the mission *first*, ahead of everyone who didn't experience the problem.
There will be a *very* long load time, but you should then be able to get into the mission.

The reason this works is because by logging off for five minutes, the mapserver "forgets" the map and clears whatever variable states are corrupted. It really seems like the mapserver is losing an individual character's "state bits", the flags that say "I'm on this team, I'm allowed to access this map."

Thank you, that is the most helpful answer I've gotten from anyone I've told of my situation. I know I've been experiencing it since no earlier than i17, which went live in April last year. I know I never experienced it before ultra mode or on my last computer, but I doubted the situations we really related.

I have experienced the same problem. Sent to customer service and not a satisfied reply. As you said its when I team and it might happen that is locks up with the loading issue. After few minutes I am usually map-served. I ran a two checks recently.

1)Was on a trial team and did not enter mission. Long loading then the map-serve. I then just went out and enter a old mission and that worked fine. So it appears to be just getting into a particular mission.
2)Again on trial team. Long loading then maperved. I restarted the game and tried to enter again mapserved. Got game running again and I took the elevators out of pocket D and in the cross section did a rejoin for tiral and it worked. I got into the very laggy BAF and was able to stay in mission and received a common piece of salvage.

I am not certain what the issue but switching zones and trying to re-enter mission might work. I will try it again next time it happens to me.

I hate to 'necro post' but I seem to be experiencing this issue more and more frequently.

This evening I was locked out of a Lambda. Yesterday I was locked out of a BAF and the third mission of the ITF. Three weeks ago I was locked out of the fourth mission in the LRSF. Two weeks ago I was locked out of Keyes. Last month I was locked out of bases. It seems I am experiencing this reliably once a week or better, now. There are instances I am forgetting, I'm sure.

This is NOT an issue of crashing while on the map or while loading the map. Most of the time I have no issues, and I do not have a problem with maps crashing because of graphics or lag. Instead, I get hung up on the generic loading screen and eventually am dropped to a screen of wherever I was with a mapserver error to click on. Past that the only way to get me on that map is to reset it.

I really wish I could do something about the situation; if there was a problem on my end that I could address it would make this much easier to deal with.

Do you leave the launcher open when you play or do you have the exit launcher after launching game chosen? The launcher has an intermittent memory leak. Intermittent as in some people don't see it at all. Most people see a consistent but slow climb. Occasionally there is a huge surge. But if something were gobbling up your ram then you could hit a point where you had virtually none available.

If you want then post the results of one or both of these CoHHelper and Hijackthis maybe somebody can see something in there.

I always close the launcher after the game has loaded.

I've been experiencing this issue since about Going Rogue, so I'm pretty sure the launcher is not the root of my problem.


Here is the read out from CoHHelper:

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at July 23, 2011 17:04 (-04:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
System Manufacturer: MSI
System Model: MS-7522
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz (8 CPUs), ~3.2GHz
Memory: 12288MB
.Net Memory Report: 9647MB out of 12279MB available
Page File: 21406MB (3149MB currently in use)
C Drive: (ST31500341AS ATA Device) 1248326MB out of 1430693MB (87%) free
D Drive: (ST380811AS ATA Device) 64936MB out of 76316MB (85%) free
E Drive: (ST3250410AS ATA Device) 199340MB out of 238464MB (83%) free
F Drive: (ST3320620AS ATA Device) 191767MB out of 305242MB (62%) free
G Drive: (Optiarc DVD RW AD-7240S ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5800 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x6898)
Video Memory: 2793 MB
Driver Version: 8.850.0.0
Driver Date: 4/20/2011 2:07:48 AM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5995
Driver Date: 12/3/2009 9:43:28 AM

Sound Device Description: Speakers (3- Logitech G35 Headset)
Driver File: USBAUDIO.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 6:43:52 AM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5995
Driver Date: 12/3/2009 9:43:28 AM


WMI Information
Motherboard Manufacturer: MSI
Motherboard Model: (empty)
Motherboard Product: MSI X58 Pro-E (MS-7522)
Motherboard Version: 3.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: Default System BIOS
BIOS Version: 7522MS - 20100107
BIOS Release: 20100107000000.000000+000


Registry Information for Current User
Resolution: 1680x1050
3D Resolution: 1680x1050 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 8x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: Very High
Character Texture Level: High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: No
Shadow Mode: Unknown (5)
Shadow Map Shader: High quality
Environmental Reflections: Ultra quality
Advanced Occlusion Settings: No
Ambient Occlusion: Super high quality
Occlusion Strength: Strong
Blur: Trilateral
Ambient Resolution: High quality


Gamma Correction: 0.941
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.012
Music Sound Volume: 0.012

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1850.201006301958.0
Installation Directory: C:\Games\City of Heroes

Mod files in the Data directory
.\texture_library\GUI\Icons\Enhancements has 38 files
.\texture_library\GUI\Icons\Pet_Command has 12 files
.\texture_library\GUI\Icons\Pet_Command\ALTERNATE-1 has 6 files
.\texture_library\GUI\Icons\Powers has 1264 files
.\texture_library\GUI\Icons\Powers\ALTERNATE-1 has 32 files
.\texture_library\GUI\Icons\Powers\ALTERNATE-2 has 12 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 38 files
.\texture_library\V_MAPS\City has 1 file
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files

---
And here's the info from HijackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:25:10 PM, on 7/23/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Games\Steam\Steam.exe
C:\Program Files (x86)\Logitech\G35\G35.exe
C:\Art\Adobe\Acrobat\acrotray.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
C:\Art\Adobe\Adobe Bridge CS5\Bridge.exe
C:\Games\City of Heroes\CityOfHeroes.exe
C:\Users\Liz\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nbc.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Art\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Art\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Logitech G35] C:\Program Files (x86)\Logitech\G35\G35.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.ex e" -launchedbylogin
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Art\Adobe\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Art\Adobe\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [StartCCC] "C:\ATI\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Steam] "C:\Games\Steam\Steam.exe" -silent
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TabletServiceWacom - Unknown owner - C:\Windows\system32\Wacom_Tablet.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10794 bytes

well it appears that the Hess TF issue still persists......as myself and another team mate were not able to access the final mission door w/o the game hanging and having to open the task manager to shut down the game.....

That's not cool to hear, Sevenpenny.

If it happens again, the fix that Starcloud posted above does work. I've had to use it on SFs a couple times.

As a note, I'm still occasionally experiencing this issue. Just a few nights ago when doing RWZ arcs with a buddy I was not able to get into his Arnold Decker mission, but was able to get into mine.

Hey guess what? Happened again tonite. First time in a couple weeks, just days into the new issue.

This time I was on a team of 6 working on the Quaterfield TF. It happened on the first Crey lab map in FBZ.

Again, it's a problem server-side. There's very little we can do about it. It's all in Paragon Studio's hands and they have yet to acknowledge the issue.

Yes, I'm hoping by continuing to post and bug report each time it happens I'll get some kind of acknowledgment and fix in the pipeline.

Liz, I notice you have quite a few Mod Files listed in your CoH Helper log. I wonder if some of them could be causing or related to the issues you are having. Since no one else has posted any logs, it's hard to tell if it's a common feature between players.

You could try temporarily moving those folders listed into another directory and see if it still happens. The ones that really concern me are the GUI\Icons entries. A lot more people use the Vidiot maps than use the Icon packs, so it's possible that's where the problem is coming in. It could even be a specific set of Icons or combinations between things.

I'm just throwing this out as a possible troubleshooting step to see if it has any effectg. If it still happens, you'll at least have eliminated those as being the problem.

I'll try that, Texas Justice.

When I did a fresh install of the game months back I don't remember if I played for long without the map pack on my system.

In other news, I got hit again today on the last mission of the Ice Mistral SF. I was on a team of 8 on Infinity, we had just waited for a teammate who's system crashed to get back in. I Recalled him to the door then headed in.. only to be caught by the map server hang. The team was kind enough to log for 5 mins for the map to reset.

I really don't think it's the map pack causing it, or else more would see it. I still thinks it's more likely to be the custom icons.

I don't have the icon pack and I get hit with this bug from time to time.

I repeat, it is NOT, NOT anything client-side. It is 100%, completely, utterly, a server-side issue.

I use the map and icon packs and I have no problems.

I had this bug on occasion prior to i21, but not enough to be an annoyance. Maybe once every couple of days.

After issue 21, however, I get it multiple times every day, regardless of team size, team type, or zone.

Well I know it's not any of my mod packs now. I removed the mods this morning and did a verification on all files. The game played well for a few hours this afternoon (boy it's weird not having the map pack) but now I can't get into Atlas on Exalted.

I've also been locked out of Talos and Croatoa on Virtue and Nerva on Justice, plus some base maps. (Talos last night. Thank goodness for the maintenance.)

Have sent in a bug report and a petition so I can get my toon moved.

I am infuriated.