New Character slots missing


Darkfaith

 

Posted

All three of the new character slots I had remaining were suddenly lost after the servers came back yesterday. Any way I can get these back?



Those who dream by night, in the dusty recesses of their minds wake in the day to find that all was vanity; but the dreamers of the day are dangerous men, for they may act their dream with open eyes, and make it possible. - - (Lawrence of Arabia)

 

Posted

Having the same issue. Even deleted a character but that slot also was suddenly "Unavailable."


 

Posted

Just logged on and noticed that all my vet slots that were available are now gone. It's because the on-line store appears to be off-line. Whenever that happens, additional character slots end up locked. If you delete characters that are on additional slots, the slot will lock out too.

Once the store comes back up, the character slots should reappear as well. If they don't that's when it's time to contact CS or a community rep.


 

Posted

Quote:
Originally Posted by Tannim222 View Post
Just logged on and noticed that all my vet slots that were available are now gone. It's because the on-line store appears to be off-line. Whenever that happens, additional character slots end up locked. If you delete characters that are on additional slots, the slot will lock out too.

Once the store comes back up, the character slots should reappear as well. If they don't that's when it's time to contact CS or a community rep.
This. When the online store is down, only 12 slots are available per server. If you want to roll a new character and must absolutely do it right NAO and it has to be on that server, you have to delete characters until you only have 11... So, just be patient. You could go to a different server and work on your costume/power customization until for now and save it, and then roll it later when the store is backup.


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

Thank you for the information.



Those who dream by night, in the dusty recesses of their minds wake in the day to find that all was vanity; but the dreamers of the day are dangerous men, for they may act their dream with open eyes, and make it possible. - - (Lawrence of Arabia)

 

Posted

Quote:
Originally Posted by Riniling View Post
Thank you for the information.
You might want to check out this thread:

http://boards.cityofheroes.com/showthread.php?t=257030

If your slots are all of a sudden showing as unredeemed I think that's not the global services, it's something else.


 

Posted

Quote:
Originally Posted by Dromio View Post
You might want to check out this thread:

http://boards.cityofheroes.com/showthread.php?t=257030

If your slots are all of a sudden showing as unredeemed I think that's not the global services, it's something else.
This thread is from a few days ago, and pertains to a different issue. The information given at the time was correct.



 

Posted

Quote:
Originally Posted by Darkfaith View Post
This thread is from a few days ago, and pertains to a different issue. The information given at the time was correct.
Oops, sorry about that. I've just got that redeeming slots thing on the brain.



Thanks for pointing this out!