Are all the servers down?

Cant connect server status says down.

Did I miss an announcement that maintenance has changed time?

I dont log on this time of day for the most part.... is this normal?

Nope...everything is working just fine.












p.s. check announcements.

http://www.cityofheroes.com/news/new...intenance.html

There are no announcements about extended maintenance. There are no announcements about problems occurring after the extended maintenance and requiring the servers to all be taken back down for an unknown period of time while the databases are fixed.

Honest.

Edit: Nor are there any announcements about the servers being expected to be back up on about one hour's time.

Zep, please pay no attention to the less than helpful people that have responded thus far, all in jest. There was an unschedualed maintaniance today that lasted for almost 6 hours. When the servers did come up, it was appartent that there was a rather far reaching rollback. (Some people have reported loss of items, rewards, ect for events that occured 24-36 hrs ago.)

The servers then went down again, and are still down as I write this. Been a bad day for all involved.

See the latest update from Zwillinger:

We're working on it

Couple of the North American Servers are showing as unknown. So shouldnt be too long now

I've just got onto the Union server

I agree, on all points. I just got my TF Commander and some other things done on a few of my toons, I would hate to have to redo the work. I suspected something had gone awry when I came back at lunch and couldn't access the game or any info from the launcher or the website.

I would agree as well with _Zep_ on the constructive critique about the launcher and getting info. I have noticed a few times that when the game servers are down, I also can't access the main web site and the launcher has no info, presumably because they all are attached and go down together. It can be frustrating, however, since often I have been unable to access the game but also unable to find out why or when the situation might be fixed.

Having said that, I gladly credit NCSoft with the time and effort they put into making sure this stuff gets resolved properly and that things are well-tested and working as they should. On some MMOs I've played in the past, the companies involved were less diligent. As frustrating as things like extended maintenance can be, it's much less frustrating than "maintenance didn't go well, players are finding issues, we are taking things back down... ok, servers are back up now... nope, we didn't fix everything, back down... ok, we think it's fixed now, servers back up".

Quote:

Originally Posted by _Zep_ Thanks I understand they are frustrated due to not being able to play. Doesnt make it OK, just understandable. I appreciate the helpful information. I did a little character work last night before bed, I am hoping it hasn't gone *poof* in the night. A feedback I would take to NCSoft is that key information like this does not show on the launcher. When the launcher is opened and City of Heroes is selected this info should come up. For all the otherwise good points with COH the devs are very slow to make public announcements. Sure, if you go thread searching you can often find some info on patches or whatever, it is not however easily accessible.

I sincerely hope that all this downtime is not the result of some failed implementation of an April fool's day joke.

I'm not sure they implemented anything since there was no change from before when the servers came back up today. However, there was an epic fail. Hours and hours later we're still waiting.

Ok.... who let Pepsiman get inside the servers room?

He probably gnawed all the cables!

Updates:

Today, 06:19 PM (Eastern)
Union is now online, Defiant should be up shortly.

Today, 06:47 PM
Zukunft and Vigilance are now online.

Today, 06:53 PM
Freedom is now online, as are the various test servers.

Today, 06:59 PM
Triumph and Infinity are now online.

Today, 07:07 PM
Pinnacle, Liberty and Victory are now all online.

Today, 07:17 PM
All remaining servers, Justice, Virtue, Guardian, Protector and Champion are now online.

Thanks all for your continued patience.

- Zwillinger