COH + Windows 7 64 bit = A Royal Pain!
By
andsoitallbegins,
Posted on: 2011-02-20 24:29 in ALL ACCESS Gameplay Technical Issues Bugs
Basic questions:
When you upgraded (I'm assuming the drivers are what you mean by the "newest version,") did you uninstall the old ones and/or use driver sweeper to clear them out?
Does it happen anywhere else?
Does it happen right away or after a specific time.
(Also, see the sticky about using Hijackthis and COH Helper to post some diagnostic info, it'll help.)
I reinstalled Windows so there shouldn't be any old drivers, well I hope not. Sometimes if Im watching a movie or surfing the net, my screen will go black then I get the message "Windows kernel driver failed" I'm running dual monitor and this is really getting on my nerves. Ill post the cog helper results shortly.
Quote:
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Originally Posted by Trave
I reinstalled Windows so there shouldn't be any old drivers, well I hope not. Sometimes if Im watching a movie or surfing the net, my screen will go black then I get the message "Windows kernel driver failed" I'm running dual monitor and this is really getting on my nerves. Ill post the cog helper results shortly.
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Can you give us the HijackThis and CoH Helper dumps?
(See my sig for instructions.)
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
Here's the results from COH Helper...hope this helps figure out my problem.
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at February 20, 2011 22:00 (-05:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
System Manufacturer: MSI
System Model: MS-7578
BIOS: Default System BIOS
Central Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
Memory: 8192MB
.Net Memory Report: 6645MB out of 8191MB available
Page File: 13930MB (2451MB currently in use)
C Drive: (WDC WD10EADS-00M2B0 ATA Device) 742421MB out of 953766MB (77%) free
E Drive: (ST31500541AS ATA Device) 1359234MB out of 1430454MB (95%) free
F Drive: (WDC WD10EADS-00M2B0 ATA Device) 56MB out of 99MB (56%) free
D Drive: (ATAPI DVD A DH20A4H ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)
Display Notes: No problems found.
No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTS 250
Manufacturer / Chip: NVIDIA / GeForce GTS 250
Video Memory: 4069 MB
Driver Version: 8.17.12.6658
Driver Date: 1/7/2011 10:27:00 PM
Driver Language: English
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTS 250
Manufacturer / Chip: NVIDIA / GeForce GTS 250
Video Memory: 4069 MB
Driver Version: 8.17.12.6658
Driver Date: 1/7/2011 10:27:00 PM
Driver Language: English
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 7:07:00 PM
Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 7:07:00 PM
WMI Information
Motherboard Manufacturer: MSI
Motherboard Model: (empty)
Motherboard Product: NF750-G55 (MS-7578)
Motherboard Version: 1.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: Default System BIOS
BIOS Version: 7578MS - 20100518
BIOS Release: 20100518000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Unknown (0)
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Shadow maps
Shadow Map Shader: Low quality
Environmental Reflections: Low quality
Advanced Occlusion Settings: No
Ambient Occlusion: High performance
Occlusion Strength: Slight
Blur: Fast
Ambient Resolution: High performance
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1950.201102100129.1
Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
No modifications found
Make sure you install CoH in Programs and not Programs(x86)
Right click on the shortcut and select properties. Click the comparability tap and then check "Disable display setting fon high DPI setting" Click Apply and try to run it.
Also make sure you have all the updated service packs (upto 3) for Windows 7.
I had problems when I first installed Windows 7, but this worked for me. Hope it helps.
Quote:
Programs (x86) is where *all* 32bit software gets installed on a 64bit system by default. Having had CoX in the "programs (x86) direcotry previously, i have had no issues.
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Originally Posted by Sam_Sneed
Make sure you install CoH in Programs and not Programs(x86)
Right click on the shortcut and select properties. Click the comparability tap and then check "Disable display setting fon high DPI setting" Click Apply and try to run it. Also make sure you have all the updated service packs (upto 3) for Windows 7. I had problems when I first installed Windows 7, but this worked for me. Hope it helps. |
Did you reinstall motherboard chipset drivers after installing Windows
Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant
Ok I checked and I have the most up to date chipset drivers and I also disable the high DPI setting like u said. I'm bout to run it and see what happens.
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Ok Here's what happened..The moment it came up to the log in screen, my pc crashed and i got the blue screen. Something about FltMgnr or something like that.
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Originally Posted by Trave
Ok I checked and I have the most up to date chipset drivers and I also disable the high DPI setting like u said. I'm bout to run it and see what happens.
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Sounds more like overheating of video card or bad video ram in general. The GTX 2xx's have had a lot of issues relating to those very things. A quick google search will point to ltos of threads for various issues in various programs. Have you tried testing the card in a stability program such as http://www.freestone-group.com/video...ility-test.htm
The location of the client is irrelevent to stability, and Service Pack 1 for windows 7 isn't due out until the 22nd. CoX on 7 64 bit works fine though - been on the 2 since 7 went RTM
FltMgnr.sys is Microsoft Filesystem Filter Manager. If this is a one time error, I wouldn't be to concerned, but if it happens a lot, or you get 0x7B errors it might be more of a hard drive problem. You mentioned fresh isntall. What were the reasons behind the fresh install?
Also to rule out CoX as being the issus, have you tried any other graphic intensive games?
Quote:
He has a GTS 250 though (essentially a re-branded 9800GTX+).
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Originally Posted by andsoitallbegins
The GTX 2xx's have had a lot of issues relating to those very things.
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Branching Paragon Police Department Epic Archetype, please!
.Net Memory Report: 6645MB out of 8191MB available
Page File: 13930MB (2451MB currently in use)
On a side note, why on earth would you have 13GB pagefile when you have 8GB ram? Tops 1-2GB even then you could set the minimum to say 500MB and total to 1GB and make your system use the FASTER Ram.
Quote:
Huh? Microsoft just released Windows 7 Service Pack 1 today to the general public. It was released a week ago to TechNet and MSDN subscribers.|
Originally Posted by Sam_Sneed
Also make sure you have all the updated service packs (upto 3) for Windows 7. |
There are not 3 Service packs for Windows 7.
Gangrel_EU already corrected your error about the Program Files (x86) folder.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Here's my problem maybe some of you can help. I have Windows 7 64 bit and its a fresh install. I tried to play the game then my screen would start flickering and then the game would crash. I thought it was my graphic card (GeForce 250 GTS) so I updated the newest version; tried it again and still the same problem. I've only had this card for a lil over a year and I dont want to get another one so soon. Is there anything im missing or doing wrong? let me know. Thanks.