PM either Avatea or theOcho. Or contact customer support.
Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters
The codes being given out aren't costume pieces, but rather temporary powers, like the Halloween costumes. They will not be automatically added to your bars. Check the Temporary Powers section of your Powers window, and see if they're there.
@Roderick
Also, if it's the current one - aren't those all Coralax codes? So there is only one reward to claim.
Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net
Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.
Well customer support has pretty much called me a liar, saying that there is "no way" that I received that email. This is horrible customer support and I now am contemplating cancelling my two accounts. It isn't about some little perk, it's more that fact that I have been called a liar by two different tiers of customer support. My ticket has been moved up to a higher level person two times, and both times I have been told that there is no way that I received that email, and I should let them know who forwarded it to me.
This is how you lose a 6 year subscriber with two accounts guys. Poor form.
@knightsblade
Can I have your stuff? 
Seems kind of silly to quit over not getting a permanent version of a Halloween temp power.
Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components
Tempus unum hominem manet
Well the OP is saying it's the attitude by support that would cause him to quit.
Which is odd - rarely have had issues with t1 support here, and t2 is staffed by some awesome peoples 
Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net
Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.
Quote:
And no one has asked you to forward one of the e-mails you received to them?|
Originally Posted by Knightsblade
Well customer support has pretty much called me a liar, saying that there is "no way" that I received that email. This is horrible customer support and I now am contemplating cancelling my two accounts. It isn't about some little perk, it's more that fact that I have been called a liar by two different tiers of customer support. My ticket has been moved up to a higher level person two times, and both times I have been told that there is no way that I received that email, and I should let them know who forwarded it to me.
This is how you lose a 6 year subscriber with two accounts guys. Poor form. |
This is the easiest way to prove that you received the e-mails in question. It boggles the mind that neither you nor they thought of it.
New story arcs coming soon (ARC IDs will be aded when I finish the arc):
So, you want to join the Hellions? (level 1-14 Villainous arc)
Sparks & Steel (level 5-20 Heroic arc)
and
So you want to join the Skulls? (level 1-14 Villainous arc)
So on day 2 of the costume codes I was lucky enough to get one quick. I got two emails confirming that it went through, but now nothing has happened. It isn't listed as a perk on my account and I don't have new costumes. What is the next step I should do to follow this up to get my reward?
@knightsblade