Sugggestion: Please make a 'Laptop Mode'


 

Posted

I remember playing COH back in 2006 on my old Dell Inspiron 2200 laptop. I'd be sitting at the airport with 2 hours to kill, and I'd log in and play and the time flew by, it was great.

Today, I have a new "gaming" laptop (Dell Studio 15 w/ Windows 7, loaded with processing power and 4gb memory) and when I play COH the thing shuts down after a few minutes of playing.
I've done everything to it, even bought a $60+ chillpad, and nothing. Still wont play.

I dont understand how my old junky laptop could play the COH version from back in 2006, but my fancy schmancy new laptop wont play the 2010 version of COH.

I guess you've added significant "Improvements" to the game, but they've made it so I cant play on my laptop.

I would Love Love Love if the older version were available in a "Laptop Mode" kind of thing, so I could play the game.

And yes, I sign in under Safe Mode and the graphics and gamma alllll the way down so the game is all washed out, and my fancy new laptop still cant play long without shutting down.
and yes I went through technical support and the issue never got resolved.

Please offer the older less intense version for those of us with computers who cant access the game.
It stinks so much to only be able to play a few minutes then get constant shut downs.
I wanna play!!!


Global: @Fire Beam

 

Posted

You can turn off the "improvements" without having to be as exteme as using Safe Mode. You can start out on Performance and work your way up to whatever it can handle.

Not for nothing, but most systems advertised as a "gaming laptop" is just a gimmick meaning that it has a better graphics acceleration than your average office computer... especially if you are getting it from Dell or HP. It doesn't mean it's made to run MMORPGs well. If you are having that much trouble with it, it might just have an Intel Graphic accelerator in it. For all we know, your "old junky laptop" had something better.

Run a CoH_Helper Report and post the results here so we have a better idea of what you are working with.


 

Posted

There is a thread on the forums detailing all of the graphics settings: http://boards.cityofheroes.com/showthread.php?t=219534

Also, the list of Mobile chipsets that can run City of Heroes in Ultra Mode is fairly limited. The starting point on the Desktop Side of the graphics cards is the RadeonHD 4850 and the Geforce GTS 250.

This is about 10,000 MegaPixels / 25,000 Megatexels on the R700 Architecture, and about 11,000 MegaPixels / 40,000 MegaTexels on the G80/G92 Architecture.

Of the Mobile segment on the RadeonHD side, only the Mobile RadeonHD 4850, 4860, 4870, 5850, and 5870 are capable of driving Ultra Mode graphics.

Of the mobile segment on the Nvidia side, only the 265bit GTX 260, the GTX 280, and the GTX 285 have the on-paper performance to drive Ultra Mode graphics.

On paper, the GTX 460, 470, and 480 are significantly weaker than their older 2xx generation friends, although I think Techarp has the performance fields for the GTX 460m and GTX 480m swapped : http://www.techarp.com/showarticle.aspx?artno=98&pgno=7

* * *
Dell's page for this laptop is here: http://www.dell.com/us/p/studio-1558/pd

The specifications for these laptop are here: http://www.dell.com/us/p/studio-1558/fs

The most they say about an add-in graphics card is a 512mb ATi card. However, there is no ATi graphics card presented as upgrade option through the web-interface. As best as I can find, strangely rfrom the Refurbished section, Dell seems to have shipped the Studio 15 with a RadeonHD 5450: http://www.dell.com/us/en/dfh/notebo...55&cs=22&s=dfh

The desktop 5450 isn't capable of running Ultra Mode, and the mobile card is significantly WEAKER. However, the 5450 is an OpenGL 3.3 capable graphics card, and it will try to render in OpenGL 3.3.

So, what is going on is this: you are asking the graphics card to do something it just can't do.

Turn Ultra Mode options off, and you should be fine.

Also, download updated Catalyst Mobility drivers:

32bit: http://support.amd.com/us/gpudownloa...b_win7-32.aspx
64bit: http://support.amd.com/us/gpudownloa...b_win7-64.aspx

* * *

Then, next time, don't buy a Dell.


 

Posted

It sounds like the OP completely missed "Ultra Mode". It added several graphics improvements, yes they can be "turned off", but implementing them raised the bar of requirements even when they are turned off. Unfortunately it was not done in an afternoon on a whim and they can just add a button to give us the old system back, it was so major it was given it's own issue for release and from the sounds of it things were changed, and there's no going back.

Btw guys I know exactly what you mean by the "gaming" gimmick, I looked at some just to compare my custom design to pre-builts earlier today.... I remember all the data from the graphicscard hierarchy chart that was given to me here, 9/10 of them would struggle to play coh on recommended, let alone turn on UM. A few were even integrated intel chips Lol.

I clicked this thread thinking it was a suggestion for a profiles feature in the graphics tab, I've seen that requested before in the suggestions forum, and I read an interview from a panel this year and i'm 90% sure it was brought up and the interviewer in the room commented in his article "a dev took out their PDA and made a note".



10 50's To Date! Check out Titan Sentinel; it got my CoH presence synced online

 

Posted

Quote:
Originally Posted by Master-Blade View Post

Run a CoH_Helper
---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at October 23, 2010 17:20 (-04:00)
Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
System Manufacturer: Dell Inc.
System Model: Studio 1555
BIOS: Ver 1.00 BIOS A11 PARTTBL
Central Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 4096MB
.Net Memory Report: 1987MB out of 3036MB available
Page File: 4893MB (1178MB currently in use)
C Drive: (WDC WD3200BEVT-75ZCT2 ATA Device) 249306MB out of 305103MB (81%) free
D Drive: (HL-DT-ST DVD+-RW GA11N ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Mobility Radeon HD 4500 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x9553)
Video Memory: 1769 MB
Driver Version: 8.632.1.2000
Driver Date: 8/18/2009 2:20:38 AM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 7:51:47 PM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0C234M
Motherboard Version: A11
BIOS Manufacturer: Dell Inc.
BIOS Name: Ver 1.00 BIOS A11 PARTTBL
BIOS Version: DELL - 6040000
BIOS Release: 20100329000000.000000+000


Registry Information for Current User
Resolution: 1600x900
3D Resolution: 1600x900 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: Very High
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 0.770
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 839968 bytes/second
Current Game Version: 1850.201009101722.15T2r
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found









Quote:
Originally Posted by Zombie Man View Post
Here is the RWZ in laptop mode:

that would be fine with me because at least then I could play instead of cursing my computer for shutting off


Global: @Fire Beam

 

Posted

Quote:
Originally Posted by Firebeam View Post
that would be fine with me because at least then I could play instead of cursing my computer for shutting off
By shutting off, do you mean power savings? If not, your system is overheating. If, as you say, you've already got active cooling solutions going, you're kinda screwed.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Quote:
Originally Posted by Hyperstrike View Post
By shutting off, do you mean power savings? If not, your system is overheating. If, as you say, you've already got active cooling solutions going, you're kinda screwed.
yeah it just completely shuts down.
i bought this (like $70) http://www.amazon.com/ACC-NT-CRYO-LX.../dp/B0014GVZS0

I bought this laptop to play this game, otherwise I would have gotten one cheaper. Ive spent like $1400 to play this game on the laptop, outside of the actual game lol.


Global: @Fire Beam

 

Posted

What's funny is the few people I know with similar issues all have cats.

Cat hair is the Devil!

I bet the OP doesn't even have a cat though.

I've got nothing.


 

Posted

Quote:
Video Device Name: ATI Mobility Radeon HD 4500 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x9553)
Driver Version: 8.632.1.2000
Driver Date: 8/18/2009 2:20:38 AM
UPDATE YOUR GRAPHICS DRIVERS PLEASE

Once again, the link to update your drivers is here: http://support.amd.com/us/gpudownloa...b_win7-32.aspx

Also, what I said earlier about the 5450 still applies to a 4500 series graphics card. It's still way too weak to run Ultra-Mode options.


 

Posted

Quote:
Originally Posted by Firebeam View Post
Today, I have a new "gaming" laptop (Dell Studio 15 w/ Windows 7, loaded with processing power and 4gb memory) and when I play COH the thing shuts down after a few minutes of playing.
I've done everything to it, even bought a $60+ chillpad, and nothing. Still wont play.

I dont understand how my old junky laptop could play the COH version from back in 2006, but my fancy schmancy new laptop wont play the 2010 version of COH.
Sadly, it sounds like the 'fancy schmancy' laptop is poorly designed. When you run the graphics and/or CPU at maximum capacity, it overheats and shuts down. To me, this is bad design and pretty close to false advertising. The system has listed specifications, but can't actually achieve them because the hardware is deficient.


Paragon City Search And Rescue
The Mentor Project

 

Posted

Quote:
Originally Posted by je_saist View Post
UPDATE YOUR GRAPHICS DRIVERS PLEASE

Once again, the link to update your drivers is here: http://support.amd.com/us/gpudownloa...b_win7-32.aspx

Also, what I said earlier about the 5450 still applies to a 4500 series graphics card. It's still way too weak to run Ultra-Mode options.
thank you, Ill update it now


Global: @Fire Beam

 

Posted

Im still confused about Ultra mode
can soemone tell me exactly what my settings need to be in order to (attempt to) run this game smoothly on my laptop?
thanks


Global: @Fire Beam

 

Posted

Quote:
Originally Posted by Firebeam View Post
Im still confused about Ultra mode
can soemone tell me exactly what my settings need to be in order to (attempt to) run this game smoothly on my laptop?
thanks
Open your options menu and click on the "Graphics and Audio" tab.

If "Advanced Graphics Settings" is enabled, turn it off.

Slide the "Graphics Quality" slider down to Recommended.

If it's still not a smooth as you would like it to be, slide it down to Performance.

If worse comes to worse, set it all the way down to Minimum. At least it's better than safe mode.


 

Posted

Edited because people can't read something 2 posts on... It was getting a bit boring being replied to multiple times for an obsolete post...
Remaining original content follows:

In Australia we have statutory rights which go so far as meaning we can get a refund or replacement if the product isn't fit for the purpose it was advertised for. (Presuming it was purchased from an Australian company). I don't know if you've got similar legal backing there though.


Quote:
Originally Posted by McNum View Post
Between the Loyalists and Resistance, I'd be tempted to support Praetorian Hamidon.
One side uses mind police and will "disappear" you and the other uses poison gas and bombs on civilians. Hamidon? He'll just have a tree eat you. Much simpler. If we're all going to be oppressed and/or killed by someone, it might as well be the walking trees. At least they don't speak in annoying code or doublespeak. They just devour you.

 

Posted

Quote:
Originally Posted by Phedra View Post
I somewhat doubt the Core 2 Duo has any hope of running CoH decently...
Many of us are still running Core2Duo and Core2Quad without any issues. Granted, you might be better off with the Quad in the long run, but as long as you are not using any other programs at the same time as CoH, there would be virtually no difference with the Duo.

On the other hand, in their popular days, the Duo 3.0 and the Quad 2.4 were the same price, and I know many people who went the way of the higher Duo instead, claiming the higher speed makes up for the lack of extra cores, especially for just playing a game that only utilizes 2 cores. Again, we are still using the systems today without issue, even with Ultra Mode (with updated video cards anyway).

They might be outdated in general terms, but I don't think I'd call it useless yet. Even this old laptop I'm using right now only has a Pentium 1.7 and can still kinda run the game on minimum settings if I really get desperate on the go. Well, I can manage the market anyway. haha. Anyway, I think the OP was simply trying to crank it all the way up, which the system can clearly not handle, but I'm sure they should be able to find a lower setting that still works just fine.


 

Posted

Quote:
Originally Posted by Master-Blade View Post
....
Thanks for the heads up. I was more than a bit unsure about that seeing as how I'm running a Phenom II here. I haven't booted my P4 (with HT) for about a year now and even upgraded from a Phenom II x4 to an x6 about the time Ultra Mode came out.

Now that I think of it.... my brother's computer runs it on minimum (with a decent card) very well and he probably has a Core 2 Quad since the i3's were overpriced at that point (or unreleased).

I gotta stop posting things unless I've only been awake 2 to 3 hours. >.>


Quote:
Originally Posted by McNum View Post
Between the Loyalists and Resistance, I'd be tempted to support Praetorian Hamidon.
One side uses mind police and will "disappear" you and the other uses poison gas and bombs on civilians. Hamidon? He'll just have a tree eat you. Much simpler. If we're all going to be oppressed and/or killed by someone, it might as well be the walking trees. At least they don't speak in annoying code or doublespeak. They just devour you.

 

Posted

Quote:
Originally Posted by Phedra View Post
I somewhat doubt the Core 2 Duo has any hope of running CoH decently...

As for the graphics card, it probably isn't blameless either.

As mentioned above, cat hair (or any other foreign material) getting inside a laptop can cause it to overheat which in turn can cause components to fail. If you use it in a dusty environment or near animals, etc. I'd suggest taking it to a professional (not just some guy off the street, ask around first) and having it checked. Make sure they're qualified though.
Actually a Core2Duo is just fine for COH, I have an older workstation class laptop with a Core2Duo, 7950GTX mobility and 1600x1050 resolution screen that manages 40-60fps with limited Ultra Mode turned on. Shadows up to one notch below full and full reflections is playable at roughly 30fps; the big hits are turning up AA or activating occlusion (which I don't like the look of anyway personally so no loss there).

I do, as you probably expect with that machine, cherry pick my settings for "bang for buck" on the eye candy vs the performance hit. Obviously it can't keep up with my main machine with a core2quad 9550 and 275GTX vid card but it's perfectly adequate for the task.

On the cleaning vents issue I'll add a big HELL YES to that... if the unit's overheating and the intake/exhaust vents aren't blocked (like setting the laptop on a carpet or other soft surface... the intake fans are generally on the bottom) then either they're clogged with crud or the laptop's poorly designed and lacks adequate cooling.

Cleaning out the vents isn't rocket science but you can damage the fans if you do it wrong. One quick and easy check would be to blow into them and if you get a cloud of dust then yeah you need to clean the suckers. Don't use a can of air for this without stopping the fan from spinning... freely spinning the fan with the air can can damage bearings and potentially damage components. Your fan effectively becomes a DC generator when it spins which could cause Bad Things to happen. Unlikely, but why take chances.

Here's an anecdote from my own experience... a friend of mine brought me his daughter's laptop because it kept overheating. Once I opened the case and saw the main cooling fan it was no wonder; I pulled a wad of dust bunnies/cat hair nearly the size of a golf ball out of the fan and duct. Apparently the daughter liked to play with the machine sitting on the carpet... in a year's time it accumulated enough crap to stop the fan completely. Luckily removing the crud solved the problem and we didn't need to replace the fan and he had a talk with the kid about carpets, cat hair and computers and why they don't go together well.


COH has just been murdered by NCSoft. http://www.change.org/petitions/ncso...city-of-heroes

 

Posted

Quote:
Originally Posted by Zombie Man View Post
Here is the RWZ in laptop mode:

HAHHAHAHA thats epic!


We shall defend our game, whatever the cost may be, we shall fight on the forums, we shall fight on the news, we shall fight on Facebook and in twitter, we shall fight on the internet and at the corporate offices; we shall never surrender.

-Inspiration from Winston Chruchill

 

Posted

Quote:
Originally Posted by Phedra View Post
I somewhat doubt the Core 2 Duo has any hope of running CoH decently...
Myself, I am running the Core 2 Duo with 4 gigs ram with 512mb videocard and CoH is smooth as silk. fast loading time, fast zoning.

GR Zones, well thats another story. those zones and my video card have a love/hate relationship


We shall defend our game, whatever the cost may be, we shall fight on the forums, we shall fight on the news, we shall fight on Facebook and in twitter, we shall fight on the internet and at the corporate offices; we shall never surrender.

-Inspiration from Winston Chruchill