New Super PC but struggling to play CoH :(

Just got this gamer PC yesterday and I'm struggling to play CoH on minimum settings let alone Ultra Mode. It handles Ultra Mode well but as soon as I get into a fight situation or on a mission, it lags out and crashes. I suspect it might be my slow net connection. Any advice?

My Local Area Connection networks using Realtek PCI GBE Family Controller at 100Mbps. :?

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at August 5, 2010 22:36 (+01:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: Advent
System Model: Centurion CBE1401
BIOS: BIOS Date: 12/18/09 16:22:32 Ver: 08.00.14
Central Processor: AMD Phenom(tm) II X2 550 Processor (2 CPUs), ~3.4GHz
Memory: 4096MB
.Net Memory Report: 2863MB out of 4095MB available
Page File: 6615MB (1573MB currently in use)
C Drive: (WDC WD7500AADS-00M2B0 ATA Device) 675391MB out of 705901MB (95%) free
D Drive: (HL-DT-ST DVDRAM GH41N ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5700 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x68BE)
Video Memory: 2807 MB
Driver Version: 8.660.0.0
Driver Date: 01/01/0001 00:00:00
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5911
Driver Date: 08/05/2009 18:46:38

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5911
Driver Date: 08/05/2009 18:46:38


WMI Information
Motherboard Manufacturer: FOXCONN
Motherboard Model: (empty)
Motherboard Product: A7VMX-K
Motherboard Version: 1.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 12/18/09 16:22:32 Ver: 08.00.14
BIOS Version: DSGLTD - 20091218
BIOS Release: 20091218000000.000000+000

looks like bad video drivers. try getting new ones.

Well, I can see right away you're having some problems with your video drivers. It tends to report them as the 1/1/0001 00:00:00 date and time when there's a conflict. Check for the latest drivers on the website, disable your current drivers, reboot and run Driver Cleaner, reboot again, then install the new drivers.

How? ATI website downloads?

Edit: Kay thanks guys. Any helpful little links?

New Drivers

try these

ATI website for latest graphic driver.

Here we go... does this mean graphics drivers are now fixed?


---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at August 6, 2010 00:10 (+01:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: Advent
System Model: Centurion CBE1401
BIOS: BIOS Date: 12/18/09 16:22:32 Ver: 08.00.14
Central Processor: AMD Phenom(tm) II X2 550 Processor (2 CPUs), ~3.4GHz
Memory: 4096MB
.Net Memory Report: 2896MB out of 4095MB available
Page File: 6726MB (1462MB currently in use)
C Drive: (WDC WD7500AADS-00M2B0 ATA Device) 673127MB out of 705901MB (95%) free
D Drive: (HL-DT-ST DVDRAM GH41N ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5700 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x68BE)
Video Memory: 2806 MB
Driver Version: 8.753.0.0
Driver Date: 07/07/2010 02:53:20
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5911
Driver Date: 08/05/2009 18:46:38

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5911
Driver Date: 08/05/2009 18:46:38


WMI Information
Motherboard Manufacturer: FOXCONN
Motherboard Model: (empty)
Motherboard Product: A7VMX-K
Motherboard Version: 1.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 12/18/09 16:22:32 Ver: 08.00.14
BIOS Version: DSGLTD - 20091218
BIOS Release: 20091218000000.000000+000

It does indeed appear as though it's fixed. The report says you've got a driver version slightly newer than mine (which works fine but is soon to be updated). Your sound card drivers seem to want updating too, although they aren't as important for the smooth running of the game.

Quote:

Originally Posted by McNum Between the Loyalists and Resistance, I'd be tempted to support Praetorian Hamidon. One side uses mind police and will "disappear" you and the other uses poison gas and bombs on civilians. Hamidon? He'll just have a tree eat you. Much simpler. If we're all going to be oppressed and/or killed by someone, it might as well be the walking trees. At least they don't speak in annoying code or doublespeak. They just devour you.

Where can I get a Driver Cleaner programme? I don't see one on my system. Must I pay for a copy?

Also the rest of your CoHHelper file is cut off. Can't tell what settings you are running your game at.

You know after all that it turned out to be some dodgy antivirus software that came with the PC that was causing all the problems. Stayed up all night trying to fix this and its one damn little overzealous software holding me back. Anyways thanks to all who've helped me with this issue. Very kind of you.

not a problem. when i buy a new comp, i always get rid of norton or macafee and download avast. it's free and is better then either of the others.

Wasnt even Norton. Something called Bullguard or something. The name says it all really. I'll download Avast then .