How long is the store and accounts going to be down?


-System

 

Posted

I cant seem to find out how long they are going to be down for and id like to know not only cos i wanta get the new booster pack but also due to my play time coming to an end and i need to give it a booster shot.


 

Posted

The was a pop-up in game about it. Try /motd or /gmotd, I believe it will say when.

Update: Pop-up says:

Due to a maintenance, our Account, Billing, Technical and In Game support services will be unavailable all day on Thursday, July 22nd, 2010 and are expected to resume activity on Friday, July 23rd, 2010. As a result, petitions sent on or before that day will take longer than usual to be dealt with. We apologize for this inconvenience and thank you for your patience and continued support. The City of Heroes Team

I've access to store too.


The plastic tips at the end of shoelaces are called aglets. Their true purpose is sinister.
--The Question, JLU

 

Posted

Thats wierd cos i've been getting:

Server not found


Firefox can't find the server at secure.plaync.com.


 

Posted

Saturday 24th here for me, I guess that still places it at Friday for the US though. The store is still down and giving the same server not found error message Dr_HR mentions. I've been trying periodically as I'd like to grab the mutation super booster.


 

Posted

It just came up for me for the first time in 3 days.


 

Posted

i had the same problem, even this morning, but it appears to be finally working.


 

Posted

Nope, still dead here everytime I visit from the plaync/ncsoft links or otherwise. Server not found: secure.gtm.ncsoft.com. It's now Sunday 25th and I severely doubt anything is going to be done about it till Monday local time, which would make it Tuesday here. Annoying.


 

Posted

well i have been trying all day and still nothing server not found. As far as the gmotd it says the site will be down for 22, and be back up on the 23rd. lol geuss they really broke it this time.


 

Posted

Quote:
Originally Posted by Bleeding View Post
well i have been trying all day and still nothing server not found. As far as the gmotd it says the site will be down for 22, and be back up on the 23rd. lol geuss they really broke it this time.
It's working fine for me. I'm betting they changed the IP address, and the DNS records simply haven't finished propagating... more than a few ISPs ignore the expiration dates on caches.


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

Tuesday 27th, 10:16pm (New Zealand).

us.ncsoft.com accessible as normal (as it has been the entire time this issue has been ongoing) but clicking the "Store" link (https://secure.ncsoft.com/cgi-bin/Store.pl?language=en) immediately times out without even trying to load and displays the error message:

Quote:
Server not found:

Firefox can't find the server at secure.ncsoft.com.
Trying to trace route gives me the error "Unable to resolve target system name secure.ncsoft.com", again without even trying. It's the kind of thing you'd expect to see if the site had been added to your HOSTS file and set to 127.0.0.1 to block it; only I've double checked and it hasn't been. So the store & account management is still inaccessible for me.


 

Posted

You could try flushing your computer's DNS cache and see if that helps. However, that's only something to attempt if you know what you are doing.


 

Posted

Open cmd as an Administrator ("Command Prompt" in Start -> Programs -> Accessories, on Vista/7, right click and select "Run As Administrator").

Once there, type:
ipconfig /flushdns

Then feel free to close the command prompt. Although, that error sounds more like a DNS resolve failure than having a old, stale value in the cache (in which case it'd resolve, but then fail to connect).


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!