a problem that needs to be fixed...
By
Bionic_Flea,
Posted on: 2010-07-14 22:50 in ALL ACCESS Gameplay Technical Issues Bugs
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To disable the automatic restart, go to the Start menu -> Control Panel -> System -> click Advanced System Settings -> click the Advanced tab -> click Settings... under Startup and Recovery -> uncheck Automatically restart -> OK.| Well the crash goes to blue screen and dumps memory. Never could read it because usually it goes by fast, but with all the upgrades my PC has been running a bit slower so... this is what it says...though not 100% |
Edit: Looks like you're on Windows XP... in which case, I believe what you'd do would be... Start menu -> Control Panel -> System -> Advanced tab -> Settings... under Startup and Recovery -> then uncheck Automatically. restart -> OK.
It'd help if you at least linked to the last thread, since I'm confused about the situation
Post a new CoH Helper and HiJack This log?
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Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
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How is that a good suggestion? It auto shut downs to prevent harm,,,why would i want to shut that off and how does that solve any problem? It's clearly a programming error or a driver/hardware problem. Considering it's not the latter because other people are having the same problem AND It doesn't happen with any other program... it leaves the former. In other words, there is nothing I can do to fix it. It's a programming issue.
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Originally Posted by Kitsune Knight
To disable the automatic restart, go to the Start menu -> Control Panel -> System -> click Advanced System Settings -> click the Advanced tab -> click Settings... under Startup and Recovery -> uncheck Automatically restart -> OK.
Edit: Looks like you're on Windows XP... in which case, I believe what you'd do would be... Start menu -> Control Panel -> System -> Advanced tab -> Settings... under Startup and Recovery -> then uncheck Automatically. restart -> OK. It'd help if you at least linked to the last thread, since I'm confused about the situation Post a new CoH Helper and HiJack This log? |
the idea is for you to be able to see the blue screen texts 
The computer will still stop everything, you'll still "crash" but the computer will not reboot until you press a key or the reset button. so you have time to take the info down from the BSOD which in return can help us find the root cause of the problem and help you.
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The problem with this logic is that it is also NOT happening to many other people running the game. If it were strictly a programming issue, it would happen to most or all other people running the game.|
Originally Posted by Durakken
How is that a good suggestion? It auto shut downs to prevent harm,,,why would i want to shut that off and how does that solve any problem? It's clearly a programming error or a driver/hardware problem. Considering it's not the latter because other people are having the same problem AND It doesn't happen with any other program... it leaves the former. In other words, there is nothing I can do to fix it. It's a programming issue.
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If you would like assistance in alleviating the problem you are encountering, it would be very helpful to see the reports requested by Kitsune Knight. It might also be very helpful to see the actual text of the blue screen error, since you've paraphrased part of it above - as ElectroHawk indicates, disabling the auto-restart on blue screen will not be harmful to your computer.
Storm
Serenity is not freedom from the storm, but peace amid the storm ...
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>.> but i posted almost exactly what was there... The parts i left out had no other information. Anything else mentions was just repeated.|
Originally Posted by ElectroHawk
the idea is for you to be able to see the blue screen texts
The computer will still stop everything, you'll still "crash" but the computer will not reboot until you press a key or the reset button. so you have time to take the info down from the BSOD which in return can help us find the root cause of the problem and help you. |
Also...I realize that I may sound like an ***... not meaning to.
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It's happening because some interaction with the nvidia display driver.|
Originally Posted by PerfectStorm
The problem with this logic is that it is also NOT happening to many other people running the game. If it were strictly a programming issue, it would happen to most or all other people running the game.
If you would like assistance in alleviating the problem you are encountering, it would be very helpful to see the reports requested by Kitsune Knight. It might also be very helpful to see the actual text of the blue screen error, since you've paraphrased part of it above - as ElectroHawk indicates, disabling the auto-restart on blue screen will not be harmful to your computer. Storm |
The gives 3 possibilities for what it might be.
1. My card is fried
2. The drivers are the cause and I should switch to different drivers
3. The programming in the CoH.exe has a flaw in it.
1. If my card was fried and just dying because of being pushed too hard I would see a noticeable difference between the problem when I change graphic settings as well as when I run other graphic intensive programs. I don't thus this is ruled out.
2. If it were the drivers themselves it wouldn't happen across several versions, which it has. This rules out that it's the drivers themself, and again it would effect other games. Especially considering it is display driver. The problem could be fixed by finding a driver that works with my card and the software, but the problem remains for anyone that uses the same driver...More or less this is ruled out.
3. This is the most likely given when the problem started, what the problem is doing, and no other program is having this problem.
So the solution is either I need a new driver, which will likely be incredibly hard to find or the client needs to be fixed... the former is probably the best for everyone and the easier of the two to do.
It would still be helpful to post the diagnostic reports that people keep asking you to post cause your conclusions might not be totally accurate. There's always more going on than you think there is.
Loose --> not tight.
Lose --> Did not win, misplace, cannot find, subtract.
One extra 'o' makes a big difference.
Or you could have one corrupt file, or a conflict, or anyone of a dozen other things.
It's like going to the doctor for a headache, but not wanting to follow his instructions and "say Ahhhhh" and cough when he wants to listen to your lungs. You figure the doctor is an idiot for looking at your throat and listening to your lungs when your symptom is a headache.
He knows that you came in for a headache, but there is a protocol to eliminate possible causes.
Follow the protocol -- submit the requested diagnostics -- and let the doctors do thier job.
50s: Inv/SS PB Emp/Dark Grav/FF DM/Regen TA/A Sonic/Elec MA/Regen Fire/Kin Sonic/Rad Ice/Kin Crab Fire/Cold NW Merc/Dark Emp/Sonic Rad/Psy Emp/Ice WP/DB FA/SM
Overlord of Dream Team and Nightmare Squad
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When you see the blue screen, Windows has already halted the system. If it's a hardware issue, it'd be better to stay there than restart, anyways, since the system will largely be halted at that point, and you'll have the option of powering off, instead of automatically forcing a reinitialization of the hardware. The auto restart was put in as a PR move, not a stability move.|
Originally Posted by Durakken
How is that a good suggestion? It auto shut downs to prevent harm,,,why would i want to shut that off and how does that solve any problem?
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Originally Posted by Durakken
It's happening because some interaction with the nvidia display driver.
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| 1. If my card was fried and just dying because of being pushed too hard I would see a noticeable difference between the problem when I change graphic settings as well as when I run other graphic intensive programs. I don't thus this is ruled out. |
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| 2. If it were the drivers themselves it wouldn't happen across several versions, which it has. |
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3. The programming in the CoH.exe has a flaw in it. [...] 3. This is the most likely given when the problem started, what the problem is doing, and no other program is having this problem. |
There's lots of possibly causes I can think up off the top of my head that can result in issues like this (most of which I've seen happen first hand). Malware, hardware failure, driver issues (even a driver other than the nvidia drivers!), RAM failure (run memtest86 to check this), etc. I'm sure if I gave it more than 20 seconds I could come up with more
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Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
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Fixed that for you.|
Originally Posted by Durakken
It's happening because some interaction with the nvidia display driver.
The gives FOUR possibilities for what it might be. 1. My card is fried 2. The drivers are the cause and I should switch to different drivers 3. The programming in the CoH.exe has a flaw in it. 4. Some rarely occurring combination of software and system configuration is causing the problem. That's why it happens only to a very small number of people. |
The problem here is that since it's not affecting a large number of people, it's hard to track down the exact problem. It may well be a programming error in CoH, but without detailed information from multiple people being affected, it's very hard to track down.
Paragon City Search And Rescue
The Mentor Project
Ironblade... you added another number but couldn't fix The to This...booo
Hijack This File
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CoH Helper...|
Logfile of Trend Micro HijackThis v2.0.3 (BETA) Scan saved at 1:21:29 AM, on 7/16/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\vssvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\RUNDLL32.EXE C:\WINDOWS\system32\RunDll32.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Trillian\trillian.exe C:\WINDOWS\system\Cm106eye.exe C:\WINDOWS\system32\wscntfy.exe C:\Documents and Settings\Durakken\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Durakken\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Durakken\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Durakken\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe R0 - 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Service: DisplayLinkManager (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe -- End of file - 5987 bytes |
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---System information gathered by CoH Helper version 0.2.0.2--- DxDiag gathered at July 16, 2010 01:25 (-04:00) Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: P35-DS3L BIOS: Award Modular BIOS v6.00PG Central Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz (2 CPUs) Memory: 3070MB .Net Memory Report: 2454MB out of 3070MB available Page File: 4522MB (433MB currently in use) C Drive: (WDC WD400EB-75CPF0) 17113MB out of 38154MB (44%) free D Drive: (WDC WD800JB-00FMA0) 30215MB out of 76308MB (39%) free G Drive: (WDC WD10EADS-00L5B1) 898819MB out of 953866MB (94%) free E Drive: (TSSTcorp CDDVDW SH-S203B) zero-size drive Windows directory location: C:\WINDOWS DirectX: DirectX 9.0c (4.09.0000.0904) DirectX Diag version: 5.03.2600.5512 (32-bit version) Display Notes: No problems found. Sound Notes: No problems found. No problems found. Input Notes: No problems found. Monitor: Plug and Play Monitor Monitor's Max Resolution: 1600,1200 Video Device Name: NVIDIA GeForce 8800 GS Manufacturer / Chip: NVIDIA / GeForce 8800 GS Video Memory: 384.0 MB Driver Version: 6.14.0012.5721 Driver Date: 6/7/2010 7:57:00 PM Driver Language: English Sound Device Description: USB Multi-Channel Audio Device Driver File: CM106.sys Driver Version: 5.12.0008.2130 Driver Date: 6/11/2009 3:12:32 AM Sound Device Description: Realtek HD Audio output Driver File: RtkHDAud.sys Driver Version: 5.10.0000.6101 Driver Date: 4/30/2010 4:56:24 PM WMI Information Motherboard Manufacturer: Gigabyte Technology Co., Ltd. Motherboard Model: (empty) Motherboard Product: P35-DS3L Motherboard Version: x.x BIOS Manufacturer: Award Software International, Inc. BIOS Name: Award Modular BIOS v6.00PG BIOS Version: GBT - 42302e31 BIOS Release: 20071129000000.000000+000 Registry Information for Current User Resolution: 1440x900 3D Resolution: 1440x900 (Not using renderscale) Full Screen: Yes Maximized: No Screen Position: 0, 0 Refresh Rate: 60Hz Vertical Sync Enabled: No Physics Quality: None Maximum Particles: 100 Max Particle Fill? 10.000 Physics Card Enabled: No Anti-aliasing: Off Anisotropic Filtering: None Texture LOD Bias: Crisp Water Effects: None Bloom: 1.000 (turned off) Depth of Field Enabled: No Desaturation Effects (Sepia) Enabled: No Shader Detail: Unknown (4) World Texture Level: Low Character Texture Level: Medium World Detail Level (Vis_Scale): 0.500 Entity Detail Level: 0.300 Shadows Enabled: No Shadow Mode: Disabled Shadow Map Shader: Unknown (0) Environmental Reflections: Disabled Advanced Occlusion Settings: No Ambient Occlusion: Off Occlusion Strength: Off Blur: Bilateral Ambient Resolution: Performance Gamma Correction: 1.000 Geometry Buffers (VBOs) Enabled: Yes Suppression of FX When Camera Close Enabled: Yes Close Suppression Range: 3.000 Show Advertisements: Yes Audio Mode: Performance 3D Audio: Yes FX Sound Volume: 0.000 Music Sound Volume: 0.000 Show Advanced Graphics Options: No Overall Graphics Quality: 0.000 Reverse Mouse Buttons: No Save Login Username: Yes Transfer Rate: 556178 bytes/second Current Game Version: 1800.201006040036.8T Installation Directory: G:\City of Heroes Mod files in the Data directory .\texture_library\MAPS\city has 1 file .\texture_library\MAPS\Midnight_Squad has 1 file .\texture_library\MAPS\Safeguard has 9 files .\texture_library\MAPS\sewers has 44 files .\texture_library\MAPS\static has 32 files .\texture_library\V_MAPS\Outdoor_Missions has 9 files .\texture_library\V_MAPS\Static has 16 files |
Also a new set of numbers from blue screen
stop: 0x000000EA (0x89F93DA8, 0x899065E8, 0xB84EFCBC, 0x00000001)
Rest of blue screen said the same thing as i said originally.
I'd recommend uninstalling your current nvidia drivers, rebooting into safe mode, running Driver Sweeper (or a similar utility) to erase the left over bits of the nvidia drivers, then shut down. Now, with the computer off, take the video card out, and carefully clean the fan with a qtip or something similar, then reseat the card in the computer, carefully making sure it's seated properly. Then you can go ahead and boot it up, install the current driver, and then see how it goes from there.
Your issue is related to a driver/hardware error. If it's on the software side, then it's possible to fix, if it's on the hardware side, it's only possible to fix it with a replacement.
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Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
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I was addressing the 'big picture', not minutia. |
Originally Posted by Durakken
Ironblade... you added another number but couldn't fix The to This...booo
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Paragon City Search And Rescue
The Mentor Project
Quote:
I'm not messing with the card because if it's the card it doesn't matter.|
Originally Posted by Kitsune Knight
I'd recommend uninstalling your current nvidia drivers, rebooting into safe mode, running Driver Sweeper (or a similar utility) to erase the left over bits of the nvidia drivers, then shut down. Now, with the computer off, take the video card out, and carefully clean the fan with a qtip or something similar, then reseat the card in the computer, carefully making sure it's seated properly. Then you can go ahead and boot it up, install the current driver, and then see how it goes from there.
Your issue is related to a driver/hardware error. If it's on the software side, then it's possible to fix, if it's on the hardware side, it's only possible to fix it with a replacement. |
I did completely remove the drivers and reinstall them... still got the problem.
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The card could be improperly seated (I have had that happen to me... that was a fun one to figure out!). The fan could also be dusty, resulting in greatly reduced air flow, which'd cause a rise in the GPU's temperature, which will result in reduced stability (if you're lucky- if you're not, failure).|
Originally Posted by Durakken
I'm not messing with the card because if it's the card it doesn't matter.
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Also, while on the topic of overheating... make sure you're also not overclocking the card (nor your processor, or system RAM set to the wrong timings), because that will reduce stability.
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Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
|
So... if you've seen my other tech topics this has continued on... thought it was fixed but no.
Basically... when playing CoH the system is locking up and crashing the system sometimes...
Well the crash goes to blue screen and dumps memory. Never could read it because usually it goes by fast, but with all the upgrades my PC has been running a bit slower so... this is what it says...though not 100%
Device driver got stuck in an infinite loop. This usually indicates a problem with the device itself or with the device driver programming the hardware incorrectly.
Stop: 0x000000EA (0x89ED1A28, 0x8A0FDAE0, 0xB84EFCBC, 0x00000001)
It's happening in -> nv4_disp
I'm using the latest drivers for the nvidia 8800GS and this started with the patch that fixed the "flashing" after ultra mode launched.
Considering that it started with that patch, other people are experiencing something similar, and I'm not experiencing this with any other program it leads me to believe that when they "fixed" the flashing thing something in there caused an infinite loop... This seems to line up considering that's a display driver and that is what you'd be messing with to fix that problem.