403 error


Decorum

 

Posted

Can“t access any of guildportals sites all of a sudden.
Could access it earlier. What am i dong wrong?


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
Any problems with guildportal sould be addressed to their support department.

http://www.guildportal.com/support/
Cool kind of hard when i cant access that page though haha. Could you at least paste an e-mail address?


 

Posted

They don't seem to have a public email.

You could try support@guildportal.com; also help, webmaster, or some other such email address.

Also, i typed in "IP Address : Guild Portal" into google, and one of the results gave me http://66.29.209.69/. Try that.


Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net

Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.

 

Posted

Quote:
Originally Posted by Rajani Isa View Post
They don't seem to have a public email.

You could try support@guildportal.com; also help, webmaster, or some other such email address.

Also, i typed in "IP Address : Guild Portal" into google, and one of the results gave me http://66.29.209.69/. Try that.
Didnt work, thanks though.

EDIT:didnt get a delivery failed report on support@guildportal.com so that one might work.


 

Posted

Guildportal used to have scheduled maintenance on Sunday nights. Now it's mostly that they broke something with their constant redesigning. It's down quite frequently. In those cases I just assume it will be back later.


Dec out.

 

Posted

Quote:
Originally Posted by Decorum View Post
Guildportal used to have scheduled maintenance on Sunday nights. Now it's mostly that they broke something with their constant redesigning. It's down quite frequently. In those cases I just assume it will be back later.
Its not down though. just cant access it


 

Posted

You can try doing a traceroute on the website. Oftentimes its a jump in between that is down.

Open your command prompt and type in tracert www.guildportal.com and see if it times out before it gets there.


 

Posted

Quote:
Originally Posted by Frostbiter View Post
You can try doing a traceroute on the website. Oftentimes its a jump in between that is down.

Open your command prompt and type in tracert www.guildportal.com and see if it times out before it gets there.
If he's getting a 403 error that means he's getting to their servers but they're denying him access. Could be anything to a misconfigured server to getting caught in an IP ban.


 

Posted

Quote:
Terror1 gets the door slammed in his face:

Its not down though. just cant access it
Wait, you still can't get in? Yeah, definitely was up by that post. Sorry, no clue, then. Wonky old guildportal. If they didn't have so many nice features it might not be worth hanging out there...but they do.


Dec out.

 

Posted

Well support said they had fixed it. And i can access it now so everything seems to be in order. They should post support@guildportal.com somewhere though.