email - NCsoft Account Verification!‏


Aggelakis

 

Posted

I received an email from support@NCsoft.com saying that my account was involved in controversial game currency transactions, and it gives me a link to verify my account. I also got a second email that said the same thing, but instead of using my global nc soft account it talks about my Aion account, which I do not, and have never had. This seems a little shady to me so I thought I'd ask here before I click on either link.


 

Posted

Quote:
Originally Posted by Durien View Post
I received an email from support@NCsoft.com saying that my account was involved in controversial game currency transactions, and it gives me a link to verify my account. I also got a second email that said the same thing, but instead of using my global nc soft account it talks about my Aion account, which I do not, and have never had. This seems a little shady to me so I thought I'd ask here before I click on either link.
Dude Don't Touch that link, Delete it now, it sound fishy like a hacker trying to pretend to be an Admin, one thing NCSoft will never ask you is for your login and Stuff, Before you do anything go to NcSoft main Website and Contact one of there Staff to make sure it's them. OVer in WOW right now there big Hacker Scammers trying to Steal and Hack Accounts, just try to contact NcSoft first to make sure it them, but i don't believe this is them.


Never play another NcSoft game, If you feel pride for our game, then it as well, I Superratz am Proud of all of you Coh people, Love, Friendship will last for a lifetime.

Global:@Greenflame Ratz
Main Toons:Super Ratz, Burning B Radical, Green Flame Avenger, Tunnel Ratz, Alex Magnus

 

Posted

Quote:
Originally Posted by GreenFIame View Post
Dude Don't Touch that link, Delete it now
Actually, you should first forward it to support, then delete it.


"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...

 

Posted

Yeah I didn't open either link yet, they sounded pretty fishy to me, I'll forward them to support and delete them, thanks for the info.


 

Posted

Quote:
Originally Posted by DarkGob View Post
Actually, you should first forward it to support, then delete it.
Yeah kind of Agree On that, Just had an issue once with a hacker, taking over my Account on another game, It's just once these people hack you Account, it's so freaking hard to get your account back, Most have took me an Month to recover the Damn Thing. Kind of when I heard what happen in this Dude Post , I like Agrrr destroyed it Send it back to Hell and then when i calm down a bit, i went maybe you Should contact an Admin or Support.


Never play another NcSoft game, If you feel pride for our game, then it as well, I Superratz am Proud of all of you Coh people, Love, Friendship will last for a lifetime.

Global:@Greenflame Ratz
Main Toons:Super Ratz, Burning B Radical, Green Flame Avenger, Tunnel Ratz, Alex Magnus

 

Posted

I got two of those yesterday and today a third saying: "We have the evidence to prove that your account involved in the controversial game currency transaction .In order to guarantee the legitimacy of your account, we need you verify your account information at http://www.ncsoft.com/xxxxxxxxx/lxxxx as soon as possible or we will suspend your account.Only Account Administration will be able to assist with account retrieval issues.We hope to see you!

The NCsoft Team
"

beside the obvious struggle in using english I don't even have an Aion account! I tried to foward the message and yahoo won't even let me.


Spines/ D A lvl 50 Scrap, stone/wm lvl 50 tank, Kat/reg lvl 50 Scrap
Grav/Kin lvl 50 Cont, Fire/Enegry lvl 50 Blast
Warshade lvl 50, PB lvl 39, nightwidow lvl 50, crab lvl 42
plant/thorns lvl 50 dom, ice/fire lvl 40 dom, grav/nrg lvl 41 dom

 

Posted

Keep in mind that if NCSoft really suspected that you were engaged in illicit game related activities such as "the controversial game currency transaction" they would simply suspend your account and would not warn you about it. They would NEVER ask you to verify your information to 'prevent account suspension'.

Storm


Serenity is not freedom from the storm, but peace amid the storm ...

 

Posted

yeah, that was almost a dead give away besides asking for my Aion account verification. The first two were harder saying:
"When you receive this message at the same time means that you have a routine account of our recent examination, we found a security risk to your account may have been compromised.In order to guarantee the legitimacy of your account, we need you verify your account information at http://www.ncsoft.nxx/xxxxxxx/xxxxxxx/xxxxxx as soon as possible or we will suspend your account.We hope to see you!

The NCsoft Team
"

fargin bastages!


Spines/ D A lvl 50 Scrap, stone/wm lvl 50 tank, Kat/reg lvl 50 Scrap
Grav/Kin lvl 50 Cont, Fire/Enegry lvl 50 Blast
Warshade lvl 50, PB lvl 39, nightwidow lvl 50, crab lvl 42
plant/thorns lvl 50 dom, ice/fire lvl 40 dom, grav/nrg lvl 41 dom

 

Posted

Heh ... Well, I'm fairly certain that they do not do anything to "examine" your account for possible compromise. If you report to them that your game account has been compromised, they will suspend it immediately until you are able to provide proof that you are the legitimate owner of the account.

I will note, however, that the techniques one might use to tell a real NCSoft support email from a phish don't necessarily work, as it appears that responses to /bug reports show these paths in the headers: cgp-f2.av-mx.com, mailgwca05.rightnowtech.com, access-wc.rightnowtech.com, webwc04.int.rightnowtech.com and rntca125.rnmk.com. This would make it VERY difficult to just look at the headers to tell if the email was legit. Not a fabulous setup, there, NCSoft...

However, one should always be able to hover the mouse over the link in an email and see where it is REALLY going (not just what displays in the email). If the true URL doesn't go to something.NCSoft.com (not .net or .org), then it is absolutely fake.

Typically, game support does not initiate communications with a subscriber. If one has not recently tried to contact support in some way (including /petition or /bug in-game, contacting support via email directly or from the NCSoft website or opening up a ticket on the NCSoft support site, one can be fairly certain that the email is a phish and should be forwarded to support directly and promptly deleted.

My personal first rule about URLs in emails: NEVER click on anything in an email. If you think the email may be legit, navigate directly on your own to the site of the account in question, or, better still, CALL the company on the telephone directly. Ask about the email you received. Act accordingly.

Storm


Serenity is not freedom from the storm, but peace amid the storm ...

 

Posted

Good advice, thanks.


Spines/ D A lvl 50 Scrap, stone/wm lvl 50 tank, Kat/reg lvl 50 Scrap
Grav/Kin lvl 50 Cont, Fire/Enegry lvl 50 Blast
Warshade lvl 50, PB lvl 39, nightwidow lvl 50, crab lvl 42
plant/thorns lvl 50 dom, ice/fire lvl 40 dom, grav/nrg lvl 41 dom

 

Posted

Yeah these Scammers are getting out of Hand right now in WOW and like Every day some ****** trys to invade your Account. Game like Aion and WOW first targets for For Hackers, since they are more loot base then ours is.


Never play another NcSoft game, If you feel pride for our game, then it as well, I Superratz am Proud of all of you Coh people, Love, Friendship will last for a lifetime.

Global:@Greenflame Ratz
Main Toons:Super Ratz, Burning B Radical, Green Flame Avenger, Tunnel Ratz, Alex Magnus

 

Posted

It's not just in this game or even just in MMOs. Seems like every site I go to these days is being invaded by more and more spammers.


"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...

 

Posted

Quote:
Originally Posted by GreenFIame View Post
Yeah these Scammers are getting out of Hand right now in WOW,,,

Apparently for the last month or so, my WoW account has been used almost daily for a transaction scam, has questionable transactions or the like.

I thought that was a neat trick, given I don't have a WoW account.


 

Posted

Quote:
Originally Posted by Memphis_Bill View Post
Apparently for the last month or so, my WoW account has been used almost daily for a transaction scam, has questionable transactions or the like.

I thought that was a neat trick, given I don't have a WoW account.
My work email is equally baffling. Apparently it's been playing WoW and Aion without me knowing. And hacking, botting and being hacked.

Naughty email account. Naughty.


 

Posted

My niece just did have her WoW account hacked this week. She says that something like 70 or so WoW "realms" have been offline for "maintenance".


 

Posted

Quote:
Originally Posted by Aquila_NA View Post
My niece just did have her WoW account hacked this week. She says that something like 70 or so WoW "realms" have been offline for "maintenance".
Yesterday, from midnight Pacific for approximately 24 hours, virtually all the WoW realms WERE taken offline for hardware upgrades and other maintenance in preparation for their upcoming paid expansion. I'm not sure what that has to do with her account getting hacked ...

There are a lot of ways for gaming accounts to get hacked - they don't, first off, really get "hacked" in the classic sense. Nobody is "breaking into" these accounts without already having the usernames and passwords. They get these primarily by phishing emails like the ones discussed here: They trick you into emailing them your username and password or trick you into putting the username and password into a web form somehow (for WoW, they have in the past actually spent money to sponsor google links to fake WoW Armory sites where they require that you input your credentials prior to either being redirected to the real WoW Armory site or redirected to nowhere). Sites that don't require any login information may install malware onto your computer such as rootkits (generally invisible to the user and used to hide other malware) and keystroke loggers. These little gems will collect ALL of your login information as well as the URL's you've visited so they have a nice little list of all of the websites you visit and the credentials used to access secure features. This means they not only have your gaming account information, they also have your banking username and password, and possibly your credit card information. It may take months after they've collected this information for them to actually use it, but someone will use it. At the very least, they will use your game account to sell game currency to other people... which then makes it even harder to get your account back and reactivated.

This information is worth TONS of money - they use the stolen gaming accounts to farm saleable items and game currency and sell the currency for real money to people who are too lazy to actually play the game and earn it themselves, and they may also sell your stolen account to someone who wants an account with high level characters on it. And, if they've gotten any other personal information like social security numbers, credit card numbers or banking information, they simply sell your identity and leave you to clean up the mess... it's a big mess to clean up, too - takes some folks years and years.

Aion and WoW are probably the most in demand as far as game currency and account purchases, simply because of their popularity. There are, unfortunately, a large number of people who believe that it's ok to "buy" their progress with real money... as long as there is a demand for that type of stuff, there will be accounts stolen. Aion has recently put out an update which makes levelling easier and gives better rewards in an effort to help prevent some of the real money transactions in the game. I play both games as well as CoH and I have seen an upswing in the number of gold-seller chat messages in WoW - Aion was actually a little better this last time I played (after a month or more break from it).

I have no respect for people who purchase game currency or power levelling services. My personal opinion is that they should be punished as severely as if they had stolen the account themselves. Having a game account stolen sounds trivial, and is when you compare it to other horrible things that can happen to you - but it is traumatic and leaves you feeling violated. It doesn't help that you must then prove to the powers that be that YOU are the "good guy"... not that I think they shouldn't make you jump through hoops a bit so that the real good guys get their accounts back and the bad guys are at least prevented from keeping them ... it's just a little like salt in an open wound. And, yes, this HAS happened to me - in January, I had my WoW account stolen - apparently some months before I was the unwitting pawn in a web-based phish - I realized that I had fallen for the WoW Armory login thing.

Anyway - off my soap box. I only get up there in hopes of keeping others from having bad stuff happen to their game and other accounts.

Storm


Serenity is not freedom from the storm, but peace amid the storm ...

 

Posted

This is a scam with exactly the same message head and body as the World of Warcraft one.
Same people same scams, DO NOT DOWNLOAD or OPEN any attachments!
This is a MASS scam and you will receive anywhere from 1 copy to (at my last count when away from my computer for work for 5 days) 350 copies of this e-mail.