Strange Error


Father Xmas

 

Posted

I just installed the CoH Client, and when I clicked play, this came up:

Your card or driver doesn't support GL_ARB_texture_compression

Anyone know how to fix this?


 

Posted

Quote:
Originally Posted by Muggler View Post
I just installed the CoH Client, and when I clicked play, this came up:

Your card or driver doesn't support GL_ARB_texture_compression

Anyone know how to fix this?
Yeah. Replace your video card. Actually, it's possible that new drivers *might* enable it, but I wouldn't hold out much hope.

Incidentally, I ran into this myself trying to play on a laptop from work. Mighty frustrating. :x


 

Posted

Well either your video card drivers are messed up or you need to install a more recent driver or there is a chance your video card isn't supported.

Download CoH Helper, give it a run in admin mode and paste the results into a post so we can take a look at the state of your hardware and drivers.


Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components

Tempus unum hominem manet

 

Posted

The thing is though, I've used this video card to play this game before. Has CoH bumped up their requirements since about a year ago?


 

Posted

I'm not certain that the minimum requirements have changed, but Ultra Mode did bump up the recommended requirements, especially if you want to utilize any Ultra Mode settings.

From the NCsoft Knowledge Base:

For Windows PCs:
Minimum PC System Requirements:

  • OS: Microsoft® Windows® XP/Vista/7
  • Processor: Intel® Pentium® III 1 GHz or AMD Athlon™ 1 GHz MHz
  • RAM: 512 MB RAM or more
  • Video: NVIDIA® GeForce 2 Series, ATI™ Radeon® 8500 or Intel® i810G Series Video Card
  • Hard Drive Space: 4 GB Available HDD Space
  • Internet: Broadband Internet Connection
  • Input: Keyboard and Mouse
Recommended PC System Requirements:
  • OS: Microsoft® Windows® XP/Vista/7
  • Processor: Intel® or AMD Dual Core processor
  • RAM: 2 GB RAM or more
  • Video: NVIDIA® GeForce FX 5600 Series (or higher), ATI™ Radeon® 9600 (or higher)
  • Hard Drive Space: 6 GB Available HDD Space
  • Internet: Broadband
  • Input: Keyboard and Mouse
Recommended PC "Ultra Mode" System Requirements:
  • OS: Microsoft® Windows® XP/Vista/7
  • Processor: Intel® or AMD Dual Core processor or higher
  • RAM: 4 GB RAM or more
  • Video: NVIDIA® GeForce 8 Series (or higher), ATI™ Radeon® HD 2000 Series (or higher)
  • Hard Drive Space: 6 GB Available HDD Space
  • Internet: Broadband
  • Input: Keyboard and Mouse

Also, as suggested, you may want to run CoH Helper. It will give us the info to suggest what you may need to upgrade or update.


 

Posted

Just because you've used that video card to play the game before doesn't mean your video card drivers are up to date. Please paste the output from the CoH Helper report that Father Xmas provided a link to.

It will save much guesswork since we will be able to see exactly what is going on and offer concrete solutions or suggestions.

Issue 17 brought a massive graphical update known as Ultra Mode. So yes, the game has changed.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at May 28, 2010 13:00 (-07:00)
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
System Manufacturer: Acer
System Model: Aspire M1200
BIOS: Default System BIOS
Central Processor: AMD Athlon(tm) Processor LE-1640, ~2.7GHz
Memory: 1024MB
.Net Memory Report: 595MB out of 1023MB available
Page File: 1325MB (722MB currently in use)
C Drive: (Hitachi HDS721616PLA380 ATA Device) 88879MB out of 137518MB (64%) free
D Drive: (Optiarc DVD RW AD-7200S ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 7600 GS (Microsoft Corporation - WDDM)
Manufacturer / Chip: NVIDIA / GeForce 7600 GS
Video Memory: 504 MB
Driver Version: 8.15.11.8593
Driver Date: 7/13/2009 6:16:11 PM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 4:51:47 PM

Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 4:51:47 PM


WMI Information
Motherboard Manufacturer: Acer
Motherboard Model: (empty)
Motherboard Product:
Motherboard Version:
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: Default System BIOS
BIOS Version: ACRSYS - 20080328
BIOS Release: 20080328000000.000000+000


Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Unknown (0)
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1800.201003300904.25T5r
Installation Directory: C:\RPG Games\City of Heroes

Mod files in the Data directory
No modifications found


 

Posted

Also, I went to the nvidia website. I'm unsure what GeForce series my graphics card was, so I clicked the auto-find button, and it said " We're sorry, the NVIDIA Smart Scan does not support your system at this time." Can anyone tell me what series my card is?


 

Posted

Your graphic card "NVIDIA GeForce 7600 GS" is part of the 'GeForce 7 series'.


 

Posted

I think it'll be safe to say that you meet the minimum requirements, but you won't be using anything approaching Ultra Mode settings anytime soon. And if you're still having trouble finding the drivers for your graphics card, here's a link to the search results page from Nvidia: http://www.nvidia.com/object/win7_wi...7.45_whql.html