Word has it senior support staff doesn't work weekends. I expect you will head back by the end of the day.
Sermon
@sermon
One of Six, Cannibal 6
This is not the sort of bug that's likely to affect only you.
When I saw "might take a while because of high volume of support tickets" in my answer, I nodded sadly and said "yeah, I can imagine".
Once the support staff comes back after the weekend, I imagine restoring everyone's stuff will be the second order of business, right after "finding the person responsible for this behaviour of global e-mail and beating them with sticks".
Character index
Quote:
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Originally Posted by Jet_Boy
Day Two: Still nothing more than a "we'll get to it" response from the GMs.
Outside the room, I can hear people talking, but I'm not sure what they say. It's a foreign language of some kind. I can make out some words here and there, lies, half-truths, unformed sounds that make your brain itch... arcane syllables that can take such a simple concept as "just roll back my toon to Saturday, that should make things all better" and twist it into something complex and muddled, ensconced in strange geometries and forbidden lore. As I peer through the crack, something shambles about, slow and ponderous as if the very air about it stagnates into a slow-moving viscous-like liquid that must detached step by step. It's as though time itself slows to nearly a halt about this massive mastodon-like entity; even the very light flickering as it fights to escape the clutches of this living singularity incarnate. Then I realize who has my infamy captive... ... The Senior Customer Support Representative!! |
The melodramatic nature of this OP has earned
The Drama Llama Seal of Approval™.
The Drama Llama Seal of Approval™.
Congratulations.
Now patiently wait for the market to return just like every other player in the game, your grace.
Quote:
|
Originally Posted by Obsidius
The melodramatic nature of this OP has earned The Drama Llama Seal of Approval™. Congratulations. Now patiently wait for the market to return just like every other player in the game, your grace. |
Wheeee... I'll take the Llama, but my issue has nothing to do with the market. so.... IN YOUR FACE!!! 8P
It's 106 miles to Grandville, we got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing faceless helmets
... Hit it ...
... Hit it ...
Well, it gets more fun.
basically, the problem is that I sent an email on Sunday morning with an inf attachment before I found out the system was borked. The email vanished... along with my 118 million of infamy
this is the response I got from Support:
Quote:
Ok... can anyone tell me what the HECK that has to do with a missing email with an inf attachment or the fact it has not been returned or made available yet?|
Hello, Thank you for contacting the City of Heroes Support Team. System issues can cause players to lose access to some game features, like Global Chat or the Mission Architect or even prevent logging in to some servers. The server causing your issues should now be available for use. Please let us know if you are still having problems connecting in the future. Thank you, GM Roland |
Way to Go GM Roland, reading is apparently NOT fundamental!
It's 106 miles to Grandville, we got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing faceless helmets
... Hit it ...
... Hit it ...
Actually, if you want to bet that the new email attachment system and the market aren't tied together... well, I'd be betting against you.
In any case, IBTL.
Eh... could be. It wouldn't surprise me.
I think my issue is the lack of any modicum of communication. I did CSR/Tech Support for years. I may have had angry customers and they might not have been any happier when they got off the phone with me, but at least I made the effort to let them know what was going on.
*shrugs*
It's 106 miles to Grandville, we got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing faceless helmets
... Hit it ...
... Hit it ...
Every person that b!tches about "no communication" should think back to the last time they ran the dishwasher, and how long it took them to empty it after it was finished.
THE DEFENSE RESTS.
--NT
They all laughed at me when I said I wanted to be a comedian.
But I showed them, and nobody's laughing at me now!
If I became a red name, I would be all "and what would you mere mortals like to entertain me with today, mu hu ha ha ha!" ~Arcanaville
Quote:
About five minutes.. or six if I take the time to sort small forks and spoons from big ones.|
Originally Posted by NuclearToast
Every person that b!tches about "no communication" should think back to the last time they ran the dishwasher, and how long it took them to empty it after it was finished.
THE DEFENSE RESTS. --NT |
See, it costs me very little time to go the extra step in my "dishwasher unloading." But my mate is so much happier when she opens the drawer and sees the results. 8D
It's 106 miles to Grandville, we got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing faceless helmets
... Hit it ...
... Hit it ...
Day Two: Still nothing more than a "we'll get to it" response from the GMs.
Outside the room, I can hear people talking, but I'm not sure what they say. It's a foreign language of some kind. I can make out some words here and there, lies, half-truths, unformed sounds that make your brain itch... arcane syllables that can take such a simple concept as "just roll back my toon to Saturday, that should make things all better" and twist it into something complex and muddled, ensconced in strange geometries and forbidden lore.
As I peer through the crack, something shambles about, slow and ponderous as if the very air about it stagnates into a slow-moving viscous-like liquid that must detached step by step. It's as though time itself slows to nearly a halt about this massive mastodon-like entity; even the very light flickering as it fights to escape the clutches of this living singularity incarnate.
Then I realize who has my infamy captive...
... The Senior Customer Support Representative!!
... Hit it ...