Problem with Trial


Avatea

 

Posted

Hi

I tried to download client for the trial. I create the account but when I try to download client and the widnow of download opens it says me that is impossible to view this page in this moment and the download don't start. How do I have to do??

Thnks for help


 

Posted

And you're downloading it from here? (Assuming you want NA?)

http://download.cityofheroes.com/US/CoH_NA_Setup.exe


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Posted

Quote:
Originally Posted by Sephir866 View Post
I used the link in account management....I tried also this link but nothing...
The link works for me.

Can you check your firewall? Or shut it off?


www.paragonwiki.com is a great source of information for this game.

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Posted

Quote:
Originally Posted by Xalaqia View Post
The link works for me.

Can you check your firewall? Or shut it off?

My firewall is off....I don't understand....It's a pity

EDIT: Is possible that there are problems about compatibility with windows 7?


 

Posted

This community is very friendly to new people. So don't be afraid to ask questions and we'll keep offering suggestions until we figure out how to get you the download.


 

Posted

Quote:
Originally Posted by Red Valkyrja View Post
Depending on the firewall, sometimes just turning it off doesn't always work. When I had Norton on my old system, I actually had to go into it's settings, 'Allow' both CoX.exe and the updater.exe before disabling Norton.

I don't use norton. I have Kaspersky....I have disable the antivirus and shut it off. I tried also to Able the firewall and manually add both:City of Heroes and CoH Updater. Then I tried to restart the updater with and without firewall...but nothing change


 

Posted

Quote:
Originally Posted by Sephir866 View Post
I used the link in account management....I tried also this link but nothing...
Did you try both left-clicking on them and right-clicking - "save link as"?

Okay, where are you geographically located; are you in North America? Are you perhaps on a University network?


 

Posted

Quote:
Originally Posted by Human_Being View Post
Did you try both left-clicking on them and right-clicking - "save link as"?

Okay, where are you geographically located; are you in North America? Are you perhaps on a University network?
I'm in italy. Flat network. Maybe I don't explain me well.
The link called: Pc Client (but I try yours link to) allow me to download a file of about 10.9 MB (1.1 mb another link). Wehen I open this file start the istallation...I agree the license, and go on untill a window called CoH Updater opens. At this point the dowload of 3.8Gb file doesen't start. and say me the posted message.
With other file (1.1 Mb one) it doesen't ask me to install but directly open the updater. I'll try a lot of time in alot of way. Uninstall all everytime and let works every link but nothing


 

Posted

Quote:
Originally Posted by Sephir866 View Post
I'm in italy. Flat network. Maybe I don't explain me well.
The link called: Pc Client (but I try yours link to) allow me to download a file of about 10.9 MB (1.1 mb another link). Wehen I open this file start the istallation...I agree the license, and go on untill a window called CoH Updater opens. At this point the dowload of 3.8Gb file doesen't start. and say me the posted message.
With other file (1.1 Mb one) it doesen't ask me to install but directly open the updater. I'll try a lot of time in alot of way. Uninstall all everytime and let works every link but nothing
Darn it. I know there's another way to download the client, but I can't remember it >.<. Anybody else?


 

Posted

Quote:
Originally Posted by Human_Being View Post
Darn it. I know there's another way to download the client, but I can't remember it >.<. Anybody else?
Theres also ftp://client.coh.com/US/ and ftp://client.coh.com/EU/ for each region respectively.

However, from the post he made above yours, it sounds like he's having no trouble downloading the client, but having trouble with cohupdater itself.

I'd suggest a few things myself but I have no personal experience with Windows 7


 

Posted

Quote:
Originally Posted by Tylerst View Post
Theres also ftp://client.coh.com/US/ and ftp://client.coh.com/EU/ for each region respectively.

However, from the post he made above yours, it sounds like he's having no trouble downloading the client, but having trouble with cohupdater itself.

I'd suggest a few things myself but I have no personal experience with Windows 7
Thks but it says me: ERRORE CARICAMENTO PAGINA (erro loading page).
I able to open theese link from pc of my friends but not from my pc or other pc under my flat network....I think there are problem with my router....but I don't understand what doesen't works.....All firewall (windows and router) are disabled....


 

Posted

Quote:
Originally Posted by Sephir866 View Post
Thks but it says me: ERRORE CARICAMENTO PAGINA (erro loading page).
I able to open theese link from pc of my friends but not from my pc or other pc under my flat network....I think there are problem with my router....but I don't understand what doesen't works.....All firewall (windows and router) are disabled....
Curious..what browser are you using? (Internet explorer, Firefox, Chrome, etc)


 

Posted

Quote:
Originally Posted by Tylerst View Post
Curious..what browser are you using? (Internet explorer, Firefox, Chrome, etc)

Firefox but I tried from my sister's pc with Internet Explorer to


 

Posted

If it doesn't work from your computer or your sisters computer then it is probably your service provider.

Another possibility is the updater does not work if it is run from the program directory. Make that the updater is on your desktop or in a different folder than the cityofheroes folder.

Also some routers have a firewall built into the router itself. See if you can connect your computer directly to the modem and try again.


Don't count your weasels before they pop dink!

 

Posted

Quote:
Originally Posted by Mandu View Post
If it doesn't work from your computer or your sisters computer then it is probably your service provider.

Another possibility is the updater does not work if it is run from the program directory. Make that the updater is on your desktop or in a different folder than the cityofheroes folder.

Also some routers have a firewall built into the router itself. See if you can connect your computer directly to the modem and try again.

My home network needs necessary the router of my provider becouse from this router pass phone line to. Anyway the firewall of router is NOT ACTIVE.
The updater is on desktop but it doesen't works however.


 

Posted

maybe you should know this:

5 people in my neighborhood are disgusted with the trial version. I've tried getting them interested, but they all complained that there was this huge "buy it now" window that wouldn't allow them to see what was killing them over and over again.


might want to look into that.


Ignoring anyone is a mistake. You might miss something viral to your cause.

 

Posted

Quote:
Originally Posted by MrHassenpheffer View Post
maybe you should know this:

5 people in my neighborhood are disgusted with the trial version. I've tried getting them interested, but they all complained that there was this huge "buy it now" window that wouldn't allow them to see what was killing them over and over again.


might want to look into that.
It's actually not big at all unless you are using a very low resolution. Change the graphic settings to a higher resolution and/or reduce the Window Scaling and the UI will appear to shrink, making that window smaller as well. Also, that window IS movable. They could have dragged it to a corner of the screen and out of the way instead.


 

Posted

Thanks to Ncs Support and all who take care about my problem
I solve it
It was hard but finally it's finished
I had to write somthing in a file of System32

Good game


 

Posted

Glad you finally made it into the game. Have lots of fun.


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Global: @Cinder Spawn

 

Posted

how is this problem solved?

I have the exact same problem atm, nothing works to get it installed... :'(


 

Posted

The Free trail is replaced with Free to Play.
Just download the game for free, and start playing.. for free, forever. Life time free trail

And uhm.. About a year late to the party i guess? :P



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