Power supply problem? (I hope)


Eislor

 

Posted

A couple of weeks ago, I hit the start button on my PC and walked away to get a drink. When I came back, the PC was off. I was puzzled but just restarted it again with no problem.

Yesterday I booted up and spent about 5 minutes doing stuff when the PC just stopped. No warning at all, it just shut completely off. I tried to start it again but only got the start button to light up for about a second and it got no further. I went away for about an hour and tried again. It booted up fine for about 2 minutes and then shut off again. Again an attempted start only lasted for about a second.

Power supply? I have a 500 watt PSU in it. I did upgrade my video card about 2 or 3 months ago. The one I put in had to have the extra power cord to run. (I can never remember what I have in it when I am away from the PC...like now)

Tell me I am going to get off cheap here.


 

Posted

Could be a heat problem, try monitoring your temps. If you don't have any temp monitoring software try Speed Fan.

You might want to post a CoH Helper report and a Hijack This log. That gives us a good snapshot of how your machine is set up and running.


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Posted

Quote:
Originally Posted by Eislor View Post
Could be a heat problem, try monitoring your temps. If you don't have any temp monitoring software try Speed Fan.

You might want to post a CoH Helper report and a Hijack This log. That gives us a good snapshot of how your machine is set up and running.
I would have done that...but the PC won't actually start and/or run long enough to do that.

A heat problem, eh?


 

Posted

Yea, crack open the case and check out the CPU heatsink and fan to see if they are encrusted with dust and if the CPU fan at least runs. You should be able to blow out any dust with compressed air but don't forget to immobilize any fan while blasting them, freespinning isn't good for them. Don't use a vacuum cleaner except to clean up the dust you blow out of the case, never inside the case.

In no fans are running, including the one in the PSU, then it's likely a PSU problem.


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Posted

It sounds a lot like the PSU problem I had a couple weeks ago. My computer would be running normally, then poof! It would just shut off instantly, no warning, just off. It then would not turn on at all, unless it felt like it.

I, too, was unsure if it was a PSU issue. I first suspected heat, so I blew out all my fans and grilles and vents and such, to no avail. I was able to confirm with reasonable certainty that it was a PSU problem when my PSU made a sizzling noise, began belching large clouds of acrid white smoke, then made a loud pop before I yanked the power cord out. Yeah, I was bummed. I was also surprised since it was one the higher-end brands, a PC Power & Cooling Silencer 750. I've never heard of one of their units nuking itself. Oh well.

I RMA'd it since it was still under warranty and wanted to be sure that nothing else was damaged in the meltdown. FWIW, the builder I purchased it from, Digital Storm, has been fantastic with regards to handling this issue. Very communicative and good about keeping me up-to-date on things. They actually called me - on an actual telephone! - to let me know that they had fixed everything (in five days) and to inquire about which method they should use to ship it back. Not an email, a phone call from an actual live person. I give Digital Storm my wholehearted endorsement. Having to pay for shipping was a bummer, though.

I hope your situation goes less dramatically than mine.

EDIT: Please ignore previous endorsement! The RMA process with the builder, Digital Storm, has turned very, very sour. I was initially quite impressed with them, but they have fed me bad information on several occasions now. They have made zero effort to make any amends for BS'ing me, too. I had been touting them highly in the past, but I can't give them my endorsement any longer. I will not do business with them again, despite their reputation for customer service.


...in CoH racing to 50 is like trying to race to the end of your vacation. -Arcanaville

Debt barely slows down levelling these days. It's just a little bar that measures how much Awesome you've generated recently. (If you're not getting debt, you're just not trying to generate Awesome hard enough.) -Kelenar

 

Posted

check your motherboard to. i had that happen to me last summer.


 

Posted

Quote:
Originally Posted by Mr_Enigma View Post
It sounds a lot like the PSU problem I had a couple weeks ago. My computer would be running normally, then poof! It would just shut off instantly, no warning, just off. It then would not turn on at all, unless it felt like it.

I, too, was unsure if it was a PSU issue. I first suspected heat, so I blew out all my fans and grilles and vents and such, to no avail. I was able to confirm with reasonable certainty that it was a PSU problem when my PSU made a sizzling noise, began belching large clouds of acrid white smoke, then made a loud pop before I yanked the power cord out. Yeah, I was bummed. I was also surprised since it was one the higher-end brands, a PC Power & Cooling Silencer 750. I've never heard of one of their units nuking itself. Oh well.

I RMA'd it since it was still under warranty and wanted to be sure that nothing else was damaged in the meltdown. FWIW, the builder I purchased it from, Digital Storm, has been fantastic with regards to handling this issue. Very communicative and good about keeping me up-to-date on things. They actually called me - on an actual telephone! - to let me know that they had fixed everything (in five days) and to inquire about which method they should use to ship it back. Not an email, a phone call from an actual live person. I give Digital Storm my wholehearted endorsement. Having to pay for shipping was a bummer, though.

I hope your situation goes less dramatically than mine.
Yes...so far no nukes. Must mean my PSU isn't a blaster.

Quote:
Originally Posted by Sharker_Quint View Post
check your motherboard to. i had that happen to me last summer.
Crossing fingers against that. I'm about to go into penny-pinching mode due to my job ending....definitely a bad time for the PC to explode on me.


 

Posted

Appears to be the PSU. Posting now after 45 minutes with no problems after replacing it. (bumped up to 600w)

So as of now...thanks guys.


 

Posted

Wheee! Glad to hear it.


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