Help needed with Customization Survey, Again!


Ad Astra

 

Posted

Hi all,
We are part of a game research lab at Teachers College, Columbia University, NY. Last year, we posted a survey study, and we were gratified by the responsiveness of the community here. We promised that we would post the results when we analyzed them. Below is a conference paper that we're about to present, based on that survey.
https://docs.google.com/fileview?id=...ZTBiNDUz&hl=en

Now to new study! Customization study will become a dissertation. So, as part of a larger pilot study, we have revised our survey to try to help us get clearer results in various areas. We would be much obliged if you would take the time to fill this out. It should take 10-15 minutes. This study is approved by Institutional Review Board, and there are more information and a consent form on the first page of the survey.

Here's the new survey:
http://www.surveymonkey.com/s/CoH_CoV

Thanks alot for your time and help,
Sonam Adinolf + Selen Turkay

As before, we welcome any constructive criticism.


 

Posted

On page 5/8, the last survey question on the page is:

Quote:
If I were able to adjust the difficulty in game, I would be more immersed in the game play
Given that this capability exists in the game - and indeed, was relatively recently expanded greatly - this question does not apply in the context in which it was asked and might be better reworded and put in one of the other sections as something that adds to the surveyee's current enjoyment of the game. It is not a "what if it were to happen" thing.

On page 6/8, in the contect of:

Quote:
Please tell us how much you enjoy customizing the following features (N/A = I don't do this)
One of the choices is "Powersets". The only "customization" of Powersets in CoX is in choosing to take or skup a particular power. I think the answer to this question will often be "N/A" since it cannot truly be done.

You use the phrase "Quest Rewards", but CoX does not have "Quests", it has missions.

On page 7/8 you ask about customizing "Gear" and then define it as weapons. CoX does not have gear per se, although it has a few powersets that use a weapon. Are you asking about customization of the animations of the various powers, including those that do not use weapons? Or is this question really not pertinant to CoX due to the lack of gear?

On the same page, you ask about Character Movement, then use examples of things the player can currently choose how to perform (dancing) mixed with things the player cannot choose how to perform (dying, crafting). Are you asking whether we want more "Emotes" or whether we want to customize actions which are currently not customizable?

Those are the high points of what I found in your survey.


Altoholic - but a Blaster at Heart!

Originally Posted by SpyralPegacyon

"You gave us a world where we could fly. I can't thank you enough for that."

 

Posted

I tried to get through the survey, but I had to give up on page one as my input wouldn't have been valid with how many answers I had to make up. Asking me to choose between City of Heroes and City of Villains when I do my best to split my time evenly between the two does not have a good answer, nor does asking me to pick my "main" archetype, since I make no distinction between the ones I enjoy playing. Being able to choose an "all of the above" option would allow me to continue with the survey.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

good points! Thank you Samuel Tow. I will modify the choices according to your suggestions and hope it will help players to go through the survey.


 

Posted

@Ad Astara... Thank you so much for your suggestions. I will edit the statements you pointed out.

In terms of questions on page 7/8, these are mostly, if it (i.e. animation) exists, what you like about it. If it does not, what would you like to be able to do about it in terms of customization? For example, for animations, what types of animations would you be able to customize, and why?


 

Posted

You don't have Broadsword as an option for Stalker powers.

Completed it for you as well.


Defiant 50's
Many and varied!
@Miss Chief

 

Posted

Quote:
Originally Posted by Selenay View Post
@Ad Astara... Thank you so much for your suggestions. I will edit the statements you pointed out.

In terms of questions on page 7/8, these are mostly, if it (i.e. animation) exists, what you like about it. If it does not, what would you like to be able to do about it in terms of customization? For example, for animations, what types of animations would you be able to customize, and why?
That was not clear to me - you may want to re-word it.

I agree with Sam, BTW, that choosing between CoH & CoV and choosing a "Main" was hard to do because I have 60+characters, all beloved. I chose my first level 50, as she is as much of a "main" as I have, for purposes of responding.


Altoholic - but a Blaster at Heart!

Originally Posted by SpyralPegacyon

"You gave us a world where we could fly. I can't thank you enough for that."

 

Posted

Quote:
Originally Posted by Ad Astra View Post
That was not clear to me - you may want to re-word it.

I agree with Sam, BTW, that choosing between CoH & CoV and choosing a "Main" was hard to do because I have 60+characters, all beloved. I chose my first level 50, as she is as much of a "main" as I have, for purposes of responding.
Aaargh, board ate a large post, will try to re-create.

We are not sure how we would re-word the question without it being either too limiting or too cumbersome. The open ended questions are where we actually get to hear what you're thinking, so the way you interpret and answer the question gives us information one way or another.

For example, under gear, responses could range from "My character uses a gun in his powerset, I'd like to be able to do twirls with my gun, and shoot rainbows." to "I'd like to be able to buy/make/find different guns to use in different situations."

Customization can range from cosmetic to mechanics... all of them are valid. It can also range from total customization(i.e. many aspects of character creation are fully customizable) to simply offering a number of choices(i.e. choosing between powers for your power-set).

As for choosing a main, don't stress too much. Customization is the focus of the study. We do look at some of the demographic-subgroups, but many, like main archetype will simply be too small sub-groups for statistical analysis. We do like to know what character you are thinking of most as you answered the questions, but its not the end of the world if you simply pick one of your favorites.


 

Posted

Alrighty! With the game and AT restrictions liften, I was able to finish the survey and I had a lot of fun with it, too. Good job there. Shooting Ugly Monsters 2 sounded so promising, but I don't know...


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
Alrighty! With the game and AT restrictions liften, I was able to finish the survey and I had a lot of fun with it, too. Good job there. Shooting Ugly Monsters 2 sounded so promising, but I don't know...
Heh, thanks! I tried hard to make all the reviews sound appealing. Not sure if I succeeded.


 

Posted

Well, they sounded very much on par with what you'd read in professional reviews, and I only figured out they might not be because they were so appropriate to the fundamental questions which became apparent throughout the survey. So, good job on that one


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Survey done.

But you might want to revise your initial estimate of completion. It says you'll only need to set aside 10 minutes. It was easily a half hour, if not more.


 

Posted

Done.


 

Posted

Quote:
Originally Posted by dj13 View Post
Done.
Thanks... yah, it may take longer than we originally estimated. Thanks for all the responses

We will also be happy to hear peoples thoughts on customization here in this thread. There is no such question in the survey per se ... but feel free to write your thoughts here.


 

Posted

The "main character/character you play most" bit is also tricky - for example, I tend to focus on individual characters for a length of time. For example, my Lv50 controller is the most fun to play, but due to concept restrictions I don't play him as much as, say, my recently rolled scrapper.


 

Posted

Quote:
Originally Posted by Quinch View Post
The "main character/character you play most" bit is also tricky - for example, I tend to focus on individual characters for a length of time. For example, my Lv50 controller is the most fun to play, but due to concept restrictions I don't play him as much as, say, my recently rolled scrapper.
Yes, I agree that it is a bit tricky. May be I should have worded as: your main/character you play most or the character you have the most fun playing.
I might have given more room. In fact, I will edit the question right now as the survey still open for 10 days or so. Thank you!


 

Posted

Hi all,

Thank you so much for you help so far - both for filling out the survey and for giving me feedback on it. Our research cannot happen without your help. We just wanted to announce that we will be collecting data until February 7th (including Feb 7th). We appreciate your help if you have 15 minutes or so to spare to fill out the survey. We define customization quite broadly, but would like to hear how others think about customization in games....

Thanks again!

Sonam Adinolf + Selen Turkay


 

Posted

So, day after tomorrow is the last day of data collection. We could still use another 10 responses. I won't be online tomorrow, so thanks in advance to all the people who have already helped us, and to anyone who does so in the next day.

Cheers