More Civilian Interacation?
Thoughts Anybody? In the game your quote describes, Civilians sometimes run to your character and ask it to perform tasks on instanced maps. It works like Scanner/Newspaper missions, only instead of your character having to choose a mission from a Scanner/Newspaper contact, the missions "comes to you". It's a small thing, for sure, but it contributes to the immersions and sometimes when you turn down those missions because you're in a hurry to get somewhere else, you get to feel sorry for the innocents you're not going to save and that too adds to the immersion!
Save Ms. Liberty (#5349) � Augmenting Peacebringers � The Umbra Illuminati
Yup.
Just as one of my pet peeves with villains is their lack of proactivity, (i.e., they never make plans of their own, just do errands for contacts) I find heroes' lack of reactivity a bit stayed as well. A hero shouldn't, in my limited book, need to go to a contact. A contact should call them for help. A hero shouldn't wait for something to do, they should be out fighting crime; it just always seemed more 'alive' to me if the city itself gave missions. Try to stop a purse snatcher, he ducks into a building you can pursue him into, finding a gang hideout. If you're standing in a neighborhood, a civilian may approach you and ask for your help. and so on.
It's pie in the sky, yes, but I think 'thematic' things like that would give a better 'feeling' of heroism in the game.
Now about those villains...
I'm all for adding something like this to CoX. It doesn't even have to take away from the existing content as you could simply tie the existing content to environmental triggers rather than contacts. I also think that the radio missions should be instituted at level one to add some realism. How is fledgling hero going to fight crime if they don't listen to the police band?
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"I am a Tank. I am your first choice, I am your last hope." -- Rune Bull
"Durability is the quintessential super-power. " -- Sailboat

While some of this is technically in CoH since... well since I've been playing... there are various civilians on the streets getting robbed, mugged, soul sucked out, and so on and so forth... there's never really any pay-off, other than the inf / prestige from dropping the baddies in question.
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@Roderick
Saw this idea from Great Beyond:
Sometimes I'd think it'd be nice if some more work was done on these incidental encounters... Like rescuing somebody's kitten... pulling people OUT of a burning building the Hellions have set on fire...
Thoughts Anybody?