Titan Network Maintenance

This isn't really a question, but since folks usually come here to ask about it and our forums will be down, I figured I'd proactively answer here.

Today (Saturday, October 17), from approximately 12:00pm until 6:00pm Eastern, the entire Titan Network is going to be under maintenance. During that time, the sites will be offline while we consolidate the sites onto one server.

This will affect ALL Titan Network sites, including City Info Terminal, CoH Faces, the Paragon Wiki, the Ouroboros Portal, the Build Planner sites, the Titan Forums, as well as Glycerine's (aka City Game Tracker's) ability to update your online stats during the maintenance. (Well, one exception; RedTomax is on another server completely, so that site won't be affected.)

We'll try to keep the outage time to a minimum. I don't think it will actually take six hours to complete, but it's a pretty major ordeal and we wanted to schedule enough time to do some internal testing before turning everything back on.

I'll try to post messages periodically on our Twitter page with status updates. Sorry in advance for any inconvenience, but hopefully this will help us to improve the long-term back-end service of the sites. Once the move is complete, everything should be back to how it was before and you shouldn't notice any difference; these are back-end changes only.

Quick update: All sites are backed up and transferred to the new server. Now working on restoring everything on the new server. Hopefully it won't be too long before stuff starts coming up. Probably another hour or two.

Good thinking having the Titan sites auto-redirect to this thread, Tony.

"blah blah blah, maintenance, blah blah blah, 6 hour window, blah blah, might not take full time..."

You sound like a CoX Comm. rep whenever the servers go down XD

I digress. Keep up the good work!

Password retrieval works just fine, I walked someone through it just the other day. When the sites are back up, go to:

www.cohtitan.com/forgot.php

heh, thought my shortcuts were broken when I got here.

Another quick update. The sites are all moved over and we have everything extracted and put in place, but we're having one nagging issue with the login functionality--which, if course, we really need working right.

We've got Nicster poring over the code now to figure out what the @#*! is wrong, and then we should be good to go.

Yet another update. We have brought the sites back up, and most everything is working okay now. One small exception is that some of the back-end updating of stuff like the CIT badge spotlight isn't updating yet, but we're still plugging away on that. Glycerine also had a few issues, so while we think it's working, we can't rule out it being wonky just yet.

If you notice anything hideously wrong, let us know.

I know this has all been kind of a pain in the hindquarters, but our server and my wallet (which will be more useful now that I won't be shelling out for two VPSes for the sites) thank you for your patience.

CIT is still forwarding to this thread.

Same here, ill still rerouted to this site. Also, im having problems where it wont let me upload character images. it keeps telling me to refresh and try again

The retrieve password ability was not always so easy to navigate. The last time or two I've had to use it, it was was easier to locate.

Okay, judging by how many people are still being redirected to this post, and reports from other people who still aren't pulling up the site at the new location, it looks like some ISPs are getting their DNS updates hand-delivered by people riding on slow mules.

In addition to SuckerPunch's suggestion above, there are two possibilities if you want to get hooked back up right this second.

The first one, which is a better long-term solution, is to change your DNS server(s). Most people just use the default DNS servers from their ISP or school. If you know how to change your DNS server settings, though, you might want to consider pointing them to OpenDNS's DNS servers instead. I use OpenDNS myself, and have found it to be generally a lot more reliable and quicker to update than my ISP's servers both at AT&T and at Comcast. The DNS changes we made today were propagated to OpenDNS hours ago. Note that if you're behind a broadband router, you'll probably want to change your DNS settings there instead of on your local computer, but that's up to you.

The second one, which should only be changed on an extremely temporary basis, is to add the following to your hosts file:

Code:

207.192.74.141 cohtitan.com www.cohtitan.com
207.192.74.141 avatars.cohtitan.com
207.192.74.141 cit.cohtitan.com
207.192.74.141 faces.cohtitan.com
207.192.74.141 planner.cohtitan.com
207.192.74.141 webservice.cohtitan.com
207.192.74.141 cohplanner.com www.cohplanner.com

If you do this, then please don't forget to delete these in a day or two, or if god forbid we ever change the IP address of the servers, everything will suddenly stop working for you--and only you.

Option three, of course, is to simply wait out the propagation. Most providers will go at most 24 hours before propagation fully hits. I feel a little guilty, because if I had thought about it yesterday, I could have changed the TTL of the record to be something shorter, like an hour or so. Oopsie.

Still, hopefully that will give you a couple of options in the meantime. Before long, I'm probably going to redirect the maintenance page to something local on the server instead of this thread. If by 3:00pm or so tomorrow the sites still aren't loading right for you, you should really consider griping at your ISP. (Or better yet, just use OpenDNS. )

Hope this helps, and sorry again for the inconvenience!

At the moment when I am trying to look at a build (on these forums, specifically the Defender section) by "Click this Link to open the build" I am getting redirected to this thread.

did it break? as i can't get into titan at all