New Laptop Blues

I have a very old desktop. Quite old. Playing CoH on it is sort of a headache, what with dc'ing every couple of hours. I've grown used to that because the desktop is old and I'm really putting more stress on it than it should have to take. However, this isn't about my desktop.

Quite recently, my wife and I purchased a new laptop to have a second computer in the house. At a glance, the laptop looked to be a significantly superior machine to the desktop, so I looked forward to playing CoH on it. Unfortunately, there've been some problems. Possibly these are just due to New Issue Day, but I come here just in case.

Here's what's happening: The updater runs fine and I load into the game with no problems. There are some minor bits of choppiness while running through Mercy, but I would expect that on New Issue Day and I'll play with graphics settings later to figure out what works well. The real issue is that after fifteen or twenty minutes, the game crashes to windows. There's no accompanying error message--just the game locking up, then getting that familiar program not responding message.

The laptop comes equipped with Vista, and I've downloaded up to the latest service pack for it. The machine has four gigs of ram and the included graphics chip has .... -checks- 1.75 gigs of video memory. It runs a dual core 2 ghz processor. An internet search, as well as checking the Gateway home site (it's a silly Gateway laptop, naturally) has told me that I have the latest drivers for those. Since it is a new computer, I ran a memory test and that came up with no errors.

At the time we purchased the laptop, we also purchased an elevated platform with an additional fan for heating issues. That is plugged in correctly and spins up only when the computer needs the extra cooling. When I crash, the fan isn't spinning up, so either it's malfunctioning or this particular problem isn't heat-related. I'm used to heat being my primary cause of problems (I lived in Florida for a number of years), so that was the first thing I checked. If there is an additional test I can run to see if the system is overheating, I'd be pleased to hear it.

I can load into the game on the laptop for a few minutes at a time--long enough to make any graphics changes that may help, so I'm all ears on those.

I can continue playing CoH just fine (relatively) on my old, crappy desktop, but my hope is to get it working on this machine--if only so I can TF without having to worry about my wife's own gaming schedule. Gurus of the Tech Boards, there are heroes to stab and crimes to commit! Help me make it happen.

Post a Hijackthis and Dxdiag. Chances are it's the video card.

You should do well with that laptop - what's the vid card in it?

Hijak note thingy:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:22:23 PM, on 15/09/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\A5E82D02\16.0.0.125\InstStub.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe
C:\Program Files (x86)\VideoWebCamera\VideoWebCamera.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Cyberlink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\Cyberlink\PowerDVD8\PDVD8Serv.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Users\Troy\Desktop\Downloaded Programs\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx...&d=0909&m=nv44
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.gateway.com/rdr.aspx...&d=0909&m=nv44
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx...&d=0909&m=nv44
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.gateway.com/rdr.aspx...&d=0909&m=nv44
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\IPSBHO.DLL
O2 - BHO: Partner BHO Class - {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\partner.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.3.4501.1418\s wg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -k
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [VideoWebCamera] "C:\Program Files (x86)\VideoWebCamera\VideoWebCamera.exe" -a
O4 - HKLM\..\Run: [LManager] "C:\Program Files (x86)\Launch Manager\LManager.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\Cyberlink\Power2Go\CLMLSvc.exe"
O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD8\Language\Language.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Gateway\Gateway PowerSave Solution\ePowerSvc.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\Gateway Games\Gateway Game Console\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe
O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe
O23 - Service: Partner Service - Google Inc. - C:\ProgramData\Partner\partner.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8913 bytes

And info from the DxDiag screen:

------------------
System Information
------------------
Time of this report: 9/15/2009, 16:22:58
Machine name: LAPTOP
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090721-0152)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: NV44
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3996MB RAM
Page File: 1518MB used, 6698MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_021C1025&REV_09
Display Memory: 1759 MB
Dedicated Memory: 64 MB
Shared Memory: 1695 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumd64.dll,igd10umd64.dll
Driver Version: 7.15.0010.1666 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 3/5/2009 23:30:00, 5541888 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-6902-11CF-1775-1622A9C2CA35}
Vendor ID: 0x8086
Device ID: 0x2A42
SubSys ID: 0x021C1025
Revision ID: 0x0009
Revision ID: 0x0009
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Conexant High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_1025021C& REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 4.91.0005.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/11/2009 15:50:00, 636928 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Interface (Conexant High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5051&SUBSYS_1025021C& REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 4.91.0005.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/11/2009 15:50:00, 636928 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Conexant High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDRT64.sys
Driver Version: 4.91.0005.0000 (English)
Driver Attributes: Final Retail
Date and Size: 3/11/2009 15:50:00, 636928 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2936
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Launch Manager
| Matching Device ID: *pnp0303
| Upper Filters: DKbFltr
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn1b20
| Upper Filters: SynTP
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 167.3 GB
Total Space: 225.2 GB
File System: NTFS
Model: WDC WD2500BEVT-22ZCT0

Drive: D:
Model: TSSTcorp CDDVDW TS-L633B
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6001.18000 (English), , 0 bytes

--------------
System Devices
--------------
Name: Mobile Intel(R) 4 Series Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_021C1025&REV_09\3&115 83659&0&11
Driver: n/a

Name: Mobile Intel(R) 4 Series Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_021C1025&REV_09\3&115 83659&0&10
Driver: n/a

Name: Mobile Intel(R) 4 Series Chipset Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_021C1025&REV_09\3&115 83659&0&00
Driver: n/a

Name: Intel(R) ICH9 Family PCI Express Root Port 6 - 294A
Device ID: PCI\VEN_8086&DEV_294A&SUBSYS_021C1025&REV_03\3&115 83659&0&E5
Driver: n/a

Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_021C1025&REV_03\3&115 83659&0&E0
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_021C1025&REV_03\3&115 83659&0&D8
Driver: n/a

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_021C1025&REV_03\3&115 83659&0&D7
Driver: n/a

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_021C1025&REV_03\3&115 83659&0&EF
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_021C1025&REV_03\3&115 83659&0&D2
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_021C1025&REV_03\3&115 83659&0&D1
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_021C1025&REV_03\3&115 83659&0&D0
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_021C1025&REV_03\3&115 83659&0&EA
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_021C1025&REV_03\3&115 83659&0&E9
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_021C1025&REV_03\3&115 83659&0&E8
Driver: n/a

Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_021C1025&REV_03\3&115 83659&0&FB
Driver: n/a

Name: Intel(R) ICH9M-E/M SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_021C1025&REV_03\3&115 83659&0&FA
Driver: n/a

Name: Intel(R) ICH9M LPC Interface Controller - 2919
Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_021C1025&REV_03\3&115 83659&0&F8
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_021C1025&REV_93\3&115 83659&0&F0
Driver: n/a

Name: Ralink 802.11n Wireless LAN Card
Device ID: PCI\VEN_1814&DEV_0781&SUBSYS_660111AD&REV_00\4&CD7 A12&0&00E0
Driver: n/a

Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_021C1025&REV_10\4&792 31E1&0&00E5
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Full Screen Renderer,0x00200000,1,0,,6.06.6001.18063
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.070 9
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0 709
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.07 09
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.070 9
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.070 9
CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.131 4
DV Muxer,0x00400000,0,0,,6.06.6001.18000
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,,6.06.6001.18063
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6001.18063
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6001.18063
CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.29 11
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001. 7000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6001.18254
CyberLink Digest Filter (PDVD8),0x00200000,2,2,DigestFilter.dll,1.00.0000. 2112
CyberLink HD/BD Mixer (PDVD8.0),0x00200000,1,2,CLHBMixer.ax,1.00.0000.37 09
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001. 18000
MJPEG Decompressor,0x00600000,1,1,,6.06.6001.18063
CyberLink TimeStretch Filter (PDVD8),0x00200000,1,1,clauts.ax,1.00.0000.5423
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6001.18063
CyberLink Demux (PDVD8),0x00200000,1,0,cldemuxer.ax,1.05.0000.6909
SAMI (CC) Parser,0x00400000,1,1,,6.06.6001.18063
P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
CyberLink Video/SP Decoder (PDVD8),0x00602000,2,3,CLVsd.ax,8.04.0000.0205
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6001.1825 4
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7 000
Internal Script Command Renderer,0x00800001,1,0,,6.06.6001.18063
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
CyberLink DVD Navigator (PDVD8),0x00200000,0,3,CLNavX.ax,8.00.0000.0121
P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
MPEG Audio Decoder,0x03680001,1,1,,6.06.6001.18063
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Cyberlink SubTitle Importor (PDVD8),0x00200000,1,1,CLSubTitle.ax,1.00.0000.601 6
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6001.18063
CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.00 00.1017
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7 000
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000. 2301
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.10 08
CyberLink MPEG-4 Splitter (PDVD8),0x00200000,1,2,clm4splt.ax,1.00.0000.4506
ACM Wrapper,0x00600000,1,1,,6.06.6001.18063
CyberLink Audio Wizard,0x00200001,1,1,CLAudWizard.ax,1.00.0000.361 6
Video Renderer,0x00800001,1,0,,6.06.6001.18063
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000
Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001 .2412
Line 21 Decoder,0x00600000,1,1,,6.06.6001.18000
Video Port Manager,0x00600000,2,1,,6.06.6001.18063
Video Renderer,0x00400000,1,0,,6.06.6001.18063
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2 625
File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.070 9
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000. 2301
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.1800 0
File writer,0x00200000,1,0,,6.06.6001.18000
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.301 6
CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.20 17
CyberLink Audio Decoder (PDVD8),0x00201000,1,1,Claud.ax,6.03.0000.1505
Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1. 00.0000.1017
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,,6.06.6001.18000
Overlay Mixer2,0x00200000,1,1,,6.06.6001.18000
AVI Draw,0x00600064,9,1,,6.06.6001.18063
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7 000
CyberLink AudioCD Filter (PDVD8),0x00600000,0,1,CLAudioCD.ax,5.00.0000.5316
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6001 .18254
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6001.1 8000
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6001.18000
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.700 0
CyberLink Tzan Filter (PDVD8),0x00200000,1,1,CLTzan.ax,3.00.0000.2514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.600 1.18000
CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6001.18000
CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000. 2219
AVI Decompressor,0x00600000,1,1,,6.06.6001.18063
CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
AVI/WAV File Source,0x00400000,0,2,,6.06.6001.18063
Wave Parser,0x00400000,1,1,,6.06.6001.18063
MIDI Parser,0x00400000,1,1,,6.06.6001.18063
Multi-file Parser,0x00400000,1,1,,6.06.6001.18063
File stream renderer,0x00400000,1,1,,6.06.6001.18063
CyberLink Line21 Decoder (PDVD8),0x00200000,0,2,CLLine21.ax,4.00.0000.9625
CyberLink Audio Effect (PDVD8),0x00200000,1,1,CLAudFx.ax,6.00.0000.5723
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001. 7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6001.18063
File Source (Async.),0x00400000,0,1,,6.06.6001.18063
File Source (URL),0x00400000,0,1,,6.06.6001.18063
P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000. 1818
P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
CyberLink Audio Spectrum Analyzer (PDVD8),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6001.18000
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6001.18254
MPEG Video Decoder,0x40000001,1,1,,6.06.6001.18063
CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6001.18063
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6001.18063
PCM,0x00200000,1,1,,6.06.6001.18063
Microsoft ADPCM,0x00200000,1,1,,6.06.6001.18063
GSM 6.10,0x00200000,1,1,,6.06.6001.18063
Messenger Audio Codec,0x00200000,1,1,,6.06.6001.18063
CCITT A-Law,0x00200000,1,1,,6.06.6001.18063
CCITT u-Law,0x00200000,1,1,,6.06.6001.18063
MPEG Layer-3,0x00200000,1,1,,6.06.6001.18063

Audio Capture Sources:
Microphone (Conexant High Defin,0x00200000,0,0,,6.06.6001.18000

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6001.18063
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6001.18063

WDM Streaming Capture Devices:
Conexant HD Audio aux in,0x00200000,1,1,,6.00.6001.18000
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
Conexant HD Audio input,0x00200000,1,1,,6.00.6001.18000
,0x00000000,0,0,,
Video WebCam,0x00200000,1,1,,6.00.6001.18000

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Conexant HD Audio digital out,0x00200000,1,1,,6.00.6001.18000
Conexant HD Audio headphone,0x00200000,1,1,,6.00.6001.18000
,0x00000000,0,0,,
,0x00000000,0,0,,
Conexant HD Audio output,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6001.18061
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6001.18254

Video Capture Sources:
Video WebCam,0x00200000,1,1,,6.00.6001.18000

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6001.18254
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.18000

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6001.18254
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6001.18254
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6001.18254

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Audio Renderers:
Speakers (Conexant High Definit,0x00200000,1,0,,6.06.6001.18063
CyberLink Audio Renderer (PDVD8),0x00200000,1,0,cladr.ax,6.00.0000.5222
Default DirectSound Device,0x00800000,1,0,,6.06.6001.18063
Default WaveOut Device,0x00200000,1,0,,6.06.6001.18063
DirectSound: SPDIF Interface (Conexant High Definition Audio),0x00200000,1,0,,6.06.6001.18063
DirectSound: Speakers (Conexant High Definition Audio),0x00200000,1,0,,6.06.6001.18063
SPDIF Interface (Conexant High ,0x00200000,1,0,,6.06.6001.18063


The video card is whatever came with the laptop. I haven't made any changes to the hardware since buying the thing a week or so ago. All it says is Mobile Intel 4 series, which tells me nothing, but hopefully it tells more intelligent people something.

I think the video's likely the issue:


Card name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_021C1025&REV_09
Display Memory: 1759 MB
Dedicated Memory: 64 MB
Shared Memory: 1695 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)


With onboard video, you'll use system memory for video memory, unlike a dedicated card with it's own built in on-card memory.

Let's pretend that buying a new video card for the laptop is not currently an option and likely won't be for several weeks, if not a couple months. What's my next best bet? Any tweaks I can pull to get the game working? I'm used to crashing on zoning or switching servers with the old machine, but crashing from the arduous task of standing still in the Shadow Shard seems a bit excessive.

Well, adding a video card to a laptop is not an easy or cheap process - I believe most or all are built onto the motherboard before assembly, as there aren't the expansion slots as in a desktop.

You might try cranking all the settings down, and turning off various effects. If it runs okay, then start boosting stuff a bit until it starts flaking out on you, then back off a bit.

You also might set your game resolution lower - 1024x768 or something - and see what that does. It should make for less video load and may help, too. I know on my older laptop, I have a vid card with lower memory, and I have to run at 1024x768.


Some of the other folks here may have more and better suggestions...I don't keep up with this stuff like I used to, but I do play on a laptop, so the above might work for you.

Also, you are NOT up to date on Vista Service Packs. Service Pack 2 was released around the end of May of 2009. Sometimes it won't show up due to other updates needing to be installed, or occasionally because someone accidentally hid the update.

You can get the download directly from Microsoft here for 32-bit versions of Vista, or here for 64-bit versions.

Also, DXDiag doesn't give the best info for us here. It would be better to post the results of running CoH Helper. This will also show us the ingame settings for video as well as the most relevant information that DXDiag gives us, but formatted better to make it easier to find what is needed.

hey there everyone. ok so i am about a 3 year veteran on and off of city of heroes and i am not very smart computer wise. i am going to get back into CoH since i am getting ready to head to college. problem is is i do not have a good laptop to use for it, all of mine seem to crash the game at many times. could you guys please tell me some of the best laptops that will run CoH with little to no problems at all. i would greatly appreciate it . or email me at codylambky@hotmail.com. i look forward to responses if people still read these forums. remember that i need little to no problems running and i just want to know price ranges so i can brainstorm.