City of Heroes: Live Forum Archive

Architect Edition on the NCStore?

Avatea

By Avatea,
Posted on: 2009-05-14 16:00 in CoH and CoV General Discussions

 

Posted

It all makes sense:
Blue Rabbit -> Blue Hare -> Blue Hair -> Blue Rinse -> OMG how old is Blue?!?!

By my mohawk shall ye know me!
my toons
Funny: Ee-Ai-Ee-Ai-Oh! #3662 * The foul-mouthed Handyman! #1076 * City of Norms #132944
Serious: To Save A Single World (#83744) * Marketing Opportunity (#83747)

 

Posted

[ QUOTE ]
[ QUOTE ]
I've ever know in my 32.5 years of living in this country,

[/ QUOTE ]

I hope that's a mere indication of time spent in that zone and not your real age. Because if you're younger than me....
aaaaaaaaaaaaaaaaaaaaaaa!!!!

[/ QUOTE ]

I feel young again

Question: Do you like werthers originals? (usually a giveaway!)

@Damz Find me on the global channel Union Chat. One of the best "chat channels" ingame!

 

Posted

I can confirm I was charged £14.99 sterling. I've sent you a PM with proof Avatea.

Manc

 

Posted

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
I've ever know in my 32.5 years of living in this country,

[/ QUOTE ]

I hope that's a mere indication of time spent in that zone and not your real age. Because if you're younger than me....
aaaaaaaaaaaaaaaaaaaaaaa!!!!

[/ QUOTE ]

I feel young again

Question: Do you like werthers originals? (usually a giveaway!)

[/ QUOTE ]

Didn't have those in my country. Here it was toffee or cream caramels individualy wrapped in plastic. They started appearing here 2 years ago I think, but never tried the stuff.

Rabbits & Hares:Blue (Mind/Emp Controller)Maroon (Rad/Thermal Corruptor)and one of each AT all at 50
MA Arcs: Apples of Contention - 3184; Zen & Relaxation - 35392; Tears of Leviathan - 121733 | All posts are rated "R" for "R-r-rrrrr, baby!"|Now, and this is very important... do you want a hug? COH Faces @Blue Rabbit

 

Posted

I am currently in touch with the Sales and NCsoft store Web team to fix this issue as quickly as possible. I will update this thread once this has happened. This is a recent issue and shouldn't have affected too many people, but I should have more info on this when our European office is back at work tomorrow.

Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler

 

Posted

Steps are being taken to address this issue. In the meantime, our Customer Support team has been made aware of this and anybody affected by this pricing issue should get in touch with them either ingame with the /petition command (NOT the /bug one) or via the NCsoft Support centre.

Many thanks for your understanding with this!

Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler

 

Posted

I tried to petition via the support page as suggested Avatea but after I spent an age filling in the first part correctly I hit submit & it wiped the lot out & asked me to create a new account !!!

I've done an ingame petition instead but I'm not holding my breathe.

 

Posted

I spent 15 minutes submitting something on the support page (which I think needs its own support page, must have been an age since I used it, but I swear last time the damned thing was actually usable)

I hope it got through, I hope it made sense, I hope they give us a decent support page at some point in the future, or even the old one back. Although it does discourage me submitting any problems because I know its going to take a lot of effort and I might try

a) fixing them myself
b) having a drink and checking to see if the problem solves itself. Repeat till problem/sight gone

"Well, they found my diary today.
They were appropriately appalled
at the discovery of the eight victims
They're now putting it all together.
Women wrapped in silk
with one leg missing
Eight legs, one body, silk,
spider, brilliant!"

 

Posted

The easiest way to contact our GMs is indeed ingame if you can do it. Please send me a PM if you do find that you are having problems using the NCsoft Support page. The last thing we want to do is discourage anybody from contacting our Support team!

Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler

 

Posted

As a new new new player (three new's), I've used the Architect edition to finally get into the game I created an account for four years ago.

And loving it so far

 

Posted

Just a quick update. I received a reply to my in-game petition to say it was being investigated but I had to wait until the morning for the EU people to be available. That was 3 days ago & not heard anything since & don't expect any news for the next 3 with it being the weekend.

 

Posted

Still waiting !

I know it's not a huge some of money but it's still a customer being overcharged. Not impressed at all.

 

Posted

All customer petitions should have been dealt with by our Support team now and the incorrect pricing was fixed last week. If you are still left waiting to hear from us, please send me a private message with your petition number so I can get in touch with our Support team.

Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler

 

Posted

I'm waiting for my statement first. I'll PM if it shows that I have in fact been overcharged.

@craggy see me on Union for TFs, SFs (please!) or just some good ol fashioned teaming.