Windows 7 and Black Screen
By
Bright Shadow,
Posted on: 2009-06-18 17:14 in ALL ACCESS Gameplay Technical Issues Bugs
Update:
Using TweakCoH, I seem to be able to run the game in Window Mode. But full screen, I just can't get it running no matter what compatibility settings I set. Any ideas?!
Your guess is as good as any. There's a couple other Windows 7 threads rolling around here, you might check those out. Other than that, remember that it is a release candidate and that nothing about it is supported at all.
I know. I tried going through the threads about Windows 7, didn't find anything. 
I noticed the driver I downloaded today from nVidia was updated -today-. So I'm gonna try installing an older version to see if it works... *crosses fingers*
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I'm using an nVidia 9800 GT graphics card, and I have the latest nVidia drivers. It's the same drivers I used on Vista 2 hours ago.
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Are you using the Vista drivers, or the Win 7 drivers? I'm running Win 7 64 bit on an nVidia 9800 GTX+, and I found that the Vista drivers caused some issues, but the Win 7 drivers work perfectly for me.
Edit: I'm using the 185.85 drivers right now, haven't tried the newest ones yet.
I'm using the 186.something Windows 7 driver that was released today.
I rolled it back to your version. No luck. So I got it back to the new version.
I had the same black screen problem with the 186.xx series. I can run the 185.xx series without the black screen, but if I try to run the newer official or beta drivers, well, no dice.
Hmm...maybe try running fullscreen in safe mode? Maybe there's a conflicting setting or something. You may also want to post up a CoH Helper and HijackThis (Click on "Do a system Scan and save a logfile." It will automatically open up Notepad and put the info there. Make sure Wordwrap is off in Notepad (Format > Wordwrap unchecked) before you cut and paste here) up here for the techies to take a look at.
[ QUOTE ]
Hmm...maybe try running fullscreen in safe mode? Maybe there's a conflicting setting or something. You may also want to post up a CoH Helper and HijackThis (Click on "Do a system Scan and save a logfile." It will automatically open up Notepad and put the info there. Make sure Wordwrap is off in Notepad (Format > Wordwrap unchecked) before you cut and paste here) up here for the techies to take a look at.
[/ QUOTE ]
I've tried safe mode. Didn't work. I didn't think I'd need a HijackThis/CoH Helper log since I have a completely fresh install. But here it goes:
Logfile of HijackThis v1.99.1
Scan saved at 10:52:04 PM, on 6/18/2009
Platform: Unknown Windows (WinNT 6.01.3004)
MSIE: Internet Explorer v8.00 (8.00.7100.0000)
Running processes:
C:\Users\<username>\AppData\Local\Google\Upd ate\GoogleUpdate.exe
C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
C:\Users\<username>\AppData\Local\Google\Chr ome\Application\chrome.exe
C:\Users\<username>\AppData\Local\Google\Chr ome\Application\chrome.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Users\<username>\AppData\Roaming\Google\G oogle Talk\googletalk.exe
C:\Users\<username>\AppData\Local\Google\Chr ome\Application\chrome.exe
C:\Users\<username>\AppData\Local\Google\Chr ome\Application\chrome.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\City of Heroes\CityOfHeroes.exe
C:\Users\<username>\AppData\Local\Google\Chr ome\Application\chrome.exe
C:\Users\<username>\AppData\Local\Google\Chr ome\Application\chrome.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\<username>\AppData\Local\Google\Up date\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [googletalk] C:\Users\<username>\AppData\Roaming\Google\G oogle Talk\googletalk.exe /autostart
O4 - HKCU\..\RunOnce: [DAEMON Tools Lite 4.30.4.0027 Setup] "C:\Users\<username>\Desktop\daemon4304-lite.exe"
O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe
O4 - Global Startup: Logitech SetPoint.lnk = ?
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O11 - Options group: [INTERNATIONAL] International
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...nt/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~2\WIC4A1~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~2\WIC4A1~1\MESSEN~1\MSGRAP~1.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Windows\SysWOW64\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe (file missing)
---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at June 18, 2009 22:51 (-04:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
System Manufacturer: System manufacturer
System Model: P5Q-E
BIOS: BIOS Date: 08/05/08 20:24:17 Ver: 08.00.14
Central Processor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB
.Net Memory Report: 6346MB out of 8191MB available
Page File: 14017MB (2362MB currently in use)
C Drive: (ST3640323AS ATA Device) 560580MB out of 610377MB (91%) free
E Drive: (STECH Simple Drive USB Device) 448881MB out of 476937MB (94%) free
D Drive: (HL-DT-ST DVD-RAM GH22NS30 ATA Device) zero-size drive
F Drive: (MagicISO Virtual DVD-ROM0000) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7100.0000 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 9800 GT
Manufacturer / Chip: NVIDIA / GeForce 9800 GT
Video Memory: 4080 MB
Driver Version: 8.15.11.8618
Driver Date: 6/10/2009 6:03:00 AM
Driver Language: English
Sound Device Description: Headphones (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/22/2009 12:15:37 AM
Sound Device Description: Digital Audio (HDMI) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/22/2009 12:15:37 AM
Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/22/2009 12:15:37 AM
WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P5Q-E
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 08/05/08 20:24:17 Ver: 08.00.14
BIOS Version: A_M_I_ - 8000805
BIOS Release: 20080805000000.000000+000
Registry Information for Current User
Resolution: 1600x900
3D Resolution: 1600x900 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: Yes
FX Sound Volume: 1.000
Music Sound Volume: 0.000
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 18.20090422.5T
Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
.\fonts has 2 files
.\sound\Ogg\Rave has 7 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\static has 34 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
Turn off the MagicDisk stuff, the DAEMON Tools stuff, the GoogleTalk stuff, GoogleUpdate stuff, Live Messenger stuff, Adobe Reader quick launch.
You can also get rid of the following:
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O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
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There have been some problems reported with the Logitech SetPoint software. You may want to do a search in this forum to see what the issue and workaround was.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
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Turn off the MagicDisk stuff, the DAEMON Tools stuff, the GoogleTalk stuff, GoogleUpdate stuff, Live Messenger stuff, Adobe Reader quick launch.
You can also get rid of the following:
[ QUOTE ]
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
[/ QUOTE ]
There have been some problems reported with the Logitech SetPoint software. You may want to do a search in this forum to see what the issue and workaround was.
[/ QUOTE ]
Ugh. Bloody SetPoint. Always has to mess something up. xD
I'll try it later tonight. I'll post the results. 
I've got Setpoint software running on my setup with no issues, but I think I may be running an older version of that as well (one of the Vista 64 bit versions, if I recall correctly, but I'm not entirely sure). I'm on my lappy and about to head to bed here. If you haven't found anything by the time I get home tomorrow then I'll dig up what I'm running for that too.
You have to get the 185.85 drivers if you want CoH to work for now. The 186.whatever drivers don't work with Coh. Yes the Nvidia people know. No they don't know why. Yes, you are correct, the same drivers in Vista work just fine.
...and you can't just go click "roll back" either, for those who had it before. You have to redownload and install the old ones. The Nvidia control panel and Physx involved in the 186 driver are what is believed to be the problem, not the core driver itself.
It worked! OMG! I love you! xD
I have this same Issue, FullScreen has issues with either 186 driver for nvidia, i'm currently sporting the 8800GT, I had to reinstall City of Heroes from scratch due to a drive mishap.
I'm still on Windows Vista 64 bit however, and out of games I play City of Heroes is the only one to suffer under the rule of Nvidia's latest driver.
tweakCoH save my game time though, I allowed me to set the windowed mode.
Full Screen for this game just has way too much issues, remember the cursor bug before, now this.
By and by, everything is just fine and dandy now, now that I can actually play.
Today I updated my PC to Windows 7 RC1 (64-bit). It's a fresh install.
However, when I tried to load CoH, I hear the sound, I know the game is running, but all I see is a black screen. I can't even see the pictures of statesman and the login boxes.
I'm using an nVidia 9800 GT graphics card, and I have the latest nVidia drivers. It's the same drivers I used on Vista 2 hours ago.
Any help with this issue would be heavily appreciated.