Follow up


Abraxxus

 

Posted

People are tearing up personal SG forums, phone lines, vent servers, skype, even OTHER MMO forum's about this situation, but they are trying to quietly sweep it under the rug. And as always, when something this large and emotion-driven happens, people obviously start to talk about walking. You will always have the groups that bid you goodbye happily, the people that are on the fence about leaving if nothing happened to them, and the people that point out the game won't miss those leaving, and that they are nothing but 'talk'. What NCSoft fails to see is that A) for some people it's not about walking to another MMO, it's about walking period. B) Not all of us are 14 and 15 year-olds living at mommy and daddy's house with them paying for our game subscription. We are adults, living in the adult-world with adult jobs, most of whom are in a professional field and not flipping burgers. How long does NCSoft think we're going to be pushed before we start to push back?

I agree with Philly, this entire situation was handled unfairly and VERY inappropriately. This will forever change the 'community', the players, everyone really. It put friends against friends in a way that never should have happened. When I was finally able to get a CS phone call back, I stressed every single point above and more, and they (plus all the OTHER CS I spoke) agreed with me. That unfortunately does not fix the problem or situation. Am I appeased so far? No. Not by a long shot. We are owed an explanation. We are owed an apology. Not (only) for the mistake, but the way it was handled.

Also, before this post gets modsmacked or edited in anyway. As per the forum rules, you are not allowed to discuss blah blah blah without permission. I did receive permission in said phone call last night. If you would like to know who gave me that permission, PM me and I will happily give you the name of the person I spoke with.

P.S. arG, I was editing this and had to talk to someone that came in my office and by the time I hit Continue it was gone *rolls her eyes* so its somewhat edited and correct.


 

Posted

I for one demand Positrons head on a titanium plater.

What? Silver isn't strong enough.


Infinity and Victory mostly
dUmb, etc.
lolz PvP anymore, Market PvP for fun and profit

 

Posted

Seriously though, I hear you most of our TS and internal board is about what game to go to next or keeping in touch with those who have already left.


Infinity and Victory mostly
dUmb, etc.
lolz PvP anymore, Market PvP for fun and profit

 

Posted

great post. yeah i was typing in that "other thread" and by the time i hit continue it was gone. But great post merm


 

Posted

I wish I could get that upset about a video game.

<Tries to muster the ire>

<fails>

<shrugs>


 

Posted

This all about the badge nerf and Ma stuff?


 

Posted

Post deleted by Niviene


 

Posted

Ah ok, i was a bit confused there for a minute :-)


 

Posted

[ QUOTE ]
I wish I could get that upset about a video game.

<Tries to muster the ire>

<fails>

<shrugs>

[/ QUOTE ]
If it was only about the game, that would be one thing.


"His Imperial Majesty's Minister of Restraints and Leather" -LHF

Two naughty acronym teams / Ascension / Convenient / Artic and the Chillz / Fap / Other teams I can't remember (sorry.. mind is goin')

 

Posted

Here's the rib though, Smoke: it really IS only about the game.


 

Posted

Here's the rub.

They better care about it because we care about it.

If we didn't care about it, then this game would short quite a few subs.


 

Posted

How they're handling things and the silencing of the community is what gets my panties into a twist. Not what's going on in the game or the changes being applied in game.

It's all related to the game, but that's not what I'm upset about. So.. it is, but it isn't! It is! But.. it.. isn't!


"His Imperial Majesty's Minister of Restraints and Leather" -LHF

Two naughty acronym teams / Ascension / Convenient / Artic and the Chillz / Fap / Other teams I can't remember (sorry.. mind is goin')

 

Posted

[ QUOTE ]
I wish I could get that upset about a video game.

<Tries to muster the ire>

<fails>

<shrugs>

[/ QUOTE ]

i wish I could over simplify things to that degree.


@Ba'alat/@Zizka

"Plausibility is nothing compared to nerdrage." --PumBumbler

 

Posted

So you're complaining about the enforcement of a stated policy that you violated (be it intentionally or unintentionally) or the fact that the NCSoft is trying to handle it quietly?

Who's really to blame.


 

Posted

[ QUOTE ]
People are tearing up personal SG forums, phone lines, vent servers, skype, even OTHER MMO forum's about this situation, but they are trying to quietly sweep it under the rug. And as always, when something this large and emotion-driven happens, people obviously start to talk about walking. You will always have the groups that bid you goodbye happily, the people that are on the fence about leaving if nothing happened to them, and the people that point out the game won't miss those leaving, and that they are nothing but 'talk'. What NCSoft fails to see is that A) for some people it's not about walking to another MMO, it's about walking period. B) Not all of us are 14 and 15 year-olds living at mommy and daddy's house with them paying for our game subscription. We are adults, living in the adult-world with adult jobs, most of whom are in a professional field and not flipping burgers. How long does NCSoft think we're going to be pushed before we start to push back?

I agree with Philly, this entire situation was handled unfairly and VERY inappropriately. This will forever change the 'community', the players, everyone really. It put friends against friends in a way that never should have happened. When I was finally able to get a CS phone call back, I stressed every single point above and more, and they (plus all the OTHER CS I spoke) agreed with me. That unfortunately does not fix the problem or situation. Am I appeased so far? No. Not by a long shot. We are owed an explanation. We are owed an apology. Not (only) for the mistake, but the way it was handled.

Also, before this post gets modsmacked or edited in anyway. As per the forum rules, you are not allowed to discuss blah blah blah without permission. I did receive permission in said phone call last night. If you would like to know who gave me that permission, PM me and I will happily give you the name of the person I spoke with.

P.S. arG, I was editing this and had to talk to someone that came in my office and by the time I hit Continue it was gone *rolls her eyes* so its somewhat edited and correct.

[/ QUOTE ]

Alright, although I'm a vet, at the same time I've been gone for a while, and yet I've noticed that a lot of people are pretty pissed off.

What's the deal? What are people so angry about? Is it the PvP thing? What is it, exactly?


Brother of Markus

The Lord of Fire and Pain

The Legendary Living Hellfire

Fight my brute!

 

Posted

I have no voice i give up


 

Posted

[ QUOTE ]
So you're complaining about the enforcement of a stated policy that you violated (be it intentionally or unintentionally) or the fact that the NCSoft is trying to handle it quietly?

[/ QUOTE ]

Well that's just it isn't it? I *didn't* violate anything
That is why my account is now unbanned


 

Posted

[ QUOTE ]
What's the deal? What are people so angry about? Is it the PvP thing? What is it, exactly?

[/ QUOTE ]

No...it's not the PvP thing...


 

Posted

odd that that post remains non of mine ever have no matter how vauge i try to keep them


 

Posted

I would post my feelings on this whole matter, but I would either just be ignored or told to go away.


[IMG]http://i235.photobucket.com/albums/ee63/Abraxxus-CoH/brax3.png[/IMG]
Justice Server
Global: @Abraxxus

 

Posted

[ QUOTE ]
So you're complaining about the enforcement of a stated policy that you violated (be it intentionally or unintentionally) or the fact that the NCSoft is trying to handle it quietly?

[/ QUOTE ]

The thing that people are upset about is that people who *did not* violate a policy got punished. That and the fact that there has pretty much been no public acknowledgment or apology issued by NCSoft or Paragon Studios about the situation. For something of this magnitude, it's poor customer service to handle the problem quietly.


 

Posted

[ QUOTE ]


Alright, although I'm a vet, at the same time I've been gone for a while, and yet I've noticed that a lot of people are pretty pissed off.

What's the deal? What are people so angry about? Is it the PvP thing? What is it, exactly?

[/ QUOTE ]

My summation of whats got people upset is as follows.
Issue 14 contained a great addition to the game. Unfortunatly this great addition contained some serious flaws that allowed for some really heavy exploiting, getting 1-50 in less than 3 hours type exploiting. Some people pointed this out in beta before it went live and it went live with only a couple of changes but with the main exploit still intact. A week or so later we have the anniversary event which has the welcome back event, and aparently a publishing blackout which means that the devs couldn't patch it for a week. With the massive increase in numbers we saw a massive exploit spike.
Positron makes a statement saying that they can and may punish exploiters if its deemed to be an extreme case. People panic and misinterpret the statement as being anti-farming or anti-PLing. 2 days later a clarifying statement is made and we are reassured that IF they decide to punish it will be for extreme cases and on a case by case basis.
A week or so later punishment gets handed out in the form of temp bans, however instead of case by case it seems that its scripted and as a result some people with level pacted characters who did not exploit anything get a temp ban because one toon goes from 1-50 in a couple minutes because another went from 1-50 in twice the normal time.
Once the punishment was handed out moderators smacked down every thread that was not the official thread, then the official thread got locked. Other threads are still being deleted.

In short, the developers, while being well within their rights to do so, seriously messed up in handing out punishments and rather than doing it on a case by case basis, opted for running a script which banned innocent users. The whole thing has been handled poorly.

personally I object to the level pacters being affected and to me that is the greatest problem with what has happened. I dont object to the devs handing out punishment, but I do object to how they did it.

thats the long and the short of it from my perspective.

Edit- My perception of time between positrons announcements were off, Niviene corrected it to accuratly reflect the sequence of events.


 

Posted

[ QUOTE ]
So you're complaining about the enforcement of a stated policy that you violated (be it intentionally or unintentionally) or the fact that the NCSoft is trying to handle it quietly?

Who's really to blame.

[/ QUOTE ]

you haven't been paying attention. it's ok.


@Ba'alat/@Zizka

"Plausibility is nothing compared to nerdrage." --PumBumbler