Eradication of spam e-mails.


Ad Astra

 

Posted

Let's see . . .

Politely welcomed the OP to the forums.

[ QUOTE ]
Welcome to the forum.

[/ QUOTE ]

Check.



Explained that his suggestion has been brought up many times and quite recently.

[ QUOTE ]
You have posted one of the oft repeated suggestions about RMT spam.

[/ QUOTE ]

Check.


Offered helpful information on the search feature to assist the OP with his future suggestions.

[ QUOTE ]
1. Click on "Search" up at the top of the forum.

2. On the left, under "Forum(s) to search," select "Suggestions and ideas."

3. On the right, Keyword Search Terms. This is probably where your problem was if you did search. Try the following, exactly as typed:

+email -"re: "

This will search for anything with the string "email" in the title.The -re: portion of it removes replies, so you'll see the root of every thread that comes up, letting you see just how many threads there are on this. (The last helps for other subjects, as well.)

4. Click the "In subject" radio button. You want to ignore the body.

5. Leave Username Search blank.

6. Date range, Newer Than, change the 1 to a 3, and the time to Months.

7. Result format doesn't matter. Click on "Submit."

[/ QUOTE ]

Check.



Provided the names of the threads within the past 30 days so the OP can read them over and see if anyone has already offered improvements to his suggestion.

[ QUOTE ]
Attacking my Email
Ways to reduce RMT email spam
SPAM Button in Email
Spam Emails
Email settings and options
Can we disable in-game emails yet?
Out of game email and chat
SPAM Email options
Change
Emails

[/ QUOTE ]

Check.



Provided the quote from one of our moderators advising people to post in the pre-existing RMT threads as he locked that thread.

[ QUOTE ]
Moderator 08:


Please use one of the many existing threads.

Thanks

[/ QUOTE ]


Check.


Pointed out that the OP sems to be unaware that RMTers can't spam chat channels for a year.

[ QUOTE ]
Did you notice the OP doesn't know that RMTers can't send spam via broadcast or any other chat channel because of the trial account restrictions that went into effect (affect?) when I12 went live a year ago?

[/ QUOTE ]

Check.



Offered a possiblt simpler solution to the OP's suggestion.

[ QUOTE ]
Or they could simply prevent Trial accounts from sending emails.

[/ QUOTE ]


Added additional forum rules to the information provided by another poster.

[ QUOTE ]
5. Non-Constructive posts are prohibited.


Below is a list of examples of non-constructive posts. As a rule, non-constructive posting is not permitted.

Spam is considered to be repetitive posting of the same topic

[/ QUOTE ]

Check.








Seriously if you think I've been attacking you, and violating the forum rules by providing you with the the very rules you seem to be unaware of in this thread, then I strongly suggest that you or Munki click on the notify moderator button down there by the post extras, and we'll see what they have to say.


 

Posted

[u][ QUOTE ]
Hear Ye. Hear Ye.

Trial Accounts can no longer send E-mails. At All.

Any Spam you get will cost the company sending it a $15 subscription from now on as they're spam-clicked to death...

REJOICE!



[/ QUOTE ]
[u]

REJOICE DANG IT! >_<

-Rachel-


 

Posted

[ QUOTE ]
[u][ QUOTE ]
Hear Ye. Hear Ye.

Trial Accounts can no longer send E-mails. At All.

Any Spam you get will cost the company sending it a $15 subscription from now on as they're spam-clicked to death...

REJOICE!



[/ QUOTE ]
[u]

REJOICE DANG IT! >_<

-Rachel-

[/ QUOTE ]

When did that go into effect Rachel? I don't recall reading about it.


 

Posted

*joins in on the Snoopy Dance, Frieda style!*

I am such a geek for even remembering her name!

-Rachel-


 

Posted

Whoops, sorry. I dont really get on the forums enough.


 

Posted

Thank you Munkilord, I shall listen to your words.


 

Posted

[ QUOTE ]
Let's see . . .

Politely welcomed the OP to the forums.

[ QUOTE ]
Welcome to the forum.

[/ QUOTE ]

[/ QUOTE ]

A moment to look at how long I have been on would inform you that I didn't need any welcomes. To welcome someone who has been around for as long as I have comes off as being obtuse and trollish.

[ QUOTE ]
Explained that his suggestion has been brought up many times and quite recently.

[ QUOTE ]
You have posted one of the oft repeated suggestions about RMT spam.

[/ QUOTE ]

[/ QUOTE ]

Comes off as being an obtuse know-it-all.

[ QUOTE ]
Offered helpful information on the search feature to assist the OP with his future suggestions.

[/ QUOTE ]

Comes off as you trying to tell me what to do...

[ QUOTE ]
Provided the names of the threads within the past 30 days so the OP can read them over and see if anyone has already offered improvements to his suggestion.

[/ QUOTE ]

Comes off as you acting like what you search for matters which is self grandising, and doesn't matter to anyone else.

[ QUOTE ]
Provided the quote from one of our moderators advising people to post in the pre-existing RMT threads as he locked that thread.

[/ QUOTE ]

Using moderator quotes from lord knows when does not validate your trolling.


[ QUOTE ]
Pointed out that the OP sems to be unaware that RMTers can't spam chat channels for a year.

[ QUOTE ]
Did you notice the OP doesn't know that RMTers can't send spam via broadcast or any other chat channel because of the trial account restrictions that went into effect (affect?) when I12 went live a year ago?

[/ QUOTE ]

[/ QUOTE ]

Comes off as you trying to find fault in someone else when you missed the point about the snipet you took. I didn't have to take into account that it was blocked nor am I REQUIRED to know because I don't spam in broadcast nor do I have any temp accounts. There is actually nothing wrong with not knowing anything about an obscure and useless point which has no bearing on me or my playing the game. That means I don't come off as an irritating know-it-all sticking their nose in where it wasn't asked.

[ QUOTE ]
Offered a possiblt simpler solution to the OP's suggestion.

[ QUOTE ]
Or they could simply prevent Trial accounts from sending emails.

[/ QUOTE ]

[/ QUOTE ]

That got lost in all the other junk you was spewing out. It's still burying a gem in a pile of dung. People will still only see the dung and not the gem you buried.


[ QUOTE ]
Added additional forum rules to the information provided by another poster.

[ QUOTE ]
5. Non-Constructive posts are prohibited.


Below is a list of examples of non-constructive posts. As a rule, non-constructive posting is not permitted.

Spam is considered to be repetitive posting of the same topic

[/ QUOTE ]

[/ QUOTE ]

You totally misunderstood the concept of spam so that statement is not valid to this situation. Again, using misquotes to a situation comes off as trollish and obtuse.

Spam n: Unsolicited usually commercial e-mail sent to a large number of addresses.

That is directly from a dictionary sitting on my desk so my thread is not spam by the definition laid out by Websters. So on that note, you are dead wrong to say that I'm spamming.

[ QUOTE ]
Seriously if you think I've been attacking you, and violating the forum rules by providing you with the the very rules you seem to be unaware of in this thread, then I strongly suggest that you or Munki click on the notify moderator button down there by the post extras, and we'll see what they have to say.

[/ QUOTE ]

There you go telling someone else what to do. Yes I have the right to feel that your posts are attacks. I don't need to drag mods in because I can take care of myself.

When people like you get closeminded and don't think outside the box, I actually pitty you because you don't have the intelligence to realize that everyone is not like you. People think differently and where you may think you are doing one thing, it comes off totally different to someone else. And in type, it can very easily come off as something you may or may not have intended.

So in the recent atmosphere of people telling others what they can and can't do in the game with regards to I14, nerves are getting stretched very thin.

At the least, you could have made your suggestions in PMs or said nothing and differed this thread to the mods. I'd listen to a mod before I'd listen to you because you are nothing more than a player. Players pretending to be mods just irritate other players because you really have no right to tell someone else what to do just like in real life. I seriously doubt that you'd get a positive response if you went out on the streets and started directing people on which direction they should walk. If a normal person wouldn't do it in real life, then it shouldn't be done here.


 

Posted

[ QUOTE ]
Thank you Munkilord, I shall listen to your words.

[/ QUOTE ]

Ok, so I didn't listen right away. I couldn't help myself because of the misinformation. I'll listen this time! I promise. I will not answer whatever retort they may come back with. I won't even read it.


 

Posted

[ QUOTE ]
then I strongly suggest that you or Munki click on the notify moderator button down there by the post extras

[/ QUOTE ] Nah, I don't care that much. Besides, you got my name right this time(at least I think it was you that called me Munk).


 

Posted

[ QUOTE ]
[ QUOTE ]
then I strongly suggest that you or Munki click on the notify moderator button down there by the post extras

[/ QUOTE ] Nah, I don't care that much. Besides, you got my name right this time(at least I think it was you that called me Munk).

[/ QUOTE ]

Lol. Yeah that was me. And again sorry about dropping the "i". I didn't realize that shortening it that much would be a problem. Thanks for letting me know tho.


 

Posted

Lol, its not a big deal at all. Just messing with you. Also, I wouldn't call my posts in this thread constructive.


 

Posted

[ QUOTE ]
[ QUOTE ]
Better solution: make sending emails cost inf. Not much (somewhere in the 1000 inf range), but it would cut down on the spam oh-so much because now, in order to advertise, they've got to use their "product".

[/ QUOTE ]

That wouldn't even make a dent in their inventories. They sell influence in lots of 100 million and more.

User-configurable email filters are the only viable solution that I've seen proposed here so far.

[/ QUOTE ]

But it would cost time, which costs money. I believe that the toons they use to send out their advertisements are low levels off of new accounts, so that if they are banned it doesn't make a huge difference, and they can delete their advertisers to make it less traceable. If they had to transfer inf, or earn it at that level, it would take a good amount of time.

Although there's that, I think there should be an auto check for all emails. The following words/phrases should be banned, IMO,
.com
Inf for sale
Infamy for sale
powerleveling
www
(Insert names of companies here)

There are a bunch I'm missing... Anyways, /signed.


 

Posted

TRIAL ACCOUNTS CANNOT SEND EMAILS ANYMORE!

NO MORE SPAM EMAILS!

IT'S OVER!

Please... PLEASE let this thread die. =-(

-Rachel-


 

Posted

[ QUOTE ]
[ QUOTE ]
Let's see . . .

Politely welcomed the OP to the forums.

[ QUOTE ]
Welcome to the forum.

[/ QUOTE ]

[/ QUOTE ]

A moment to look at how long I have been on would inform you that I didn't need any welcomes. To welcome someone who has been around for as long as I have comes off as being obtuse and trollish.

[/ QUOTE ]

Just so you know -

That is a cut and paste reply. Not personalized, other than the search results. Therefore, as it may be (and often is) used in reply to someone new, the "Welcome to the forums" is entirely appropriate.

Similarly, you may not typically be in the *suggestions* forum. Therefore, still appropriate.

Also, the Search tips - especially the -"re: " bit - are there in direct response, not just to forum rules, but to complaints that the search tool is too hard to use. Therefore, a step by step on using them, as well as results to not just inform but compare.

I have, frankly, gotten multiple PMs (being the originator OF that cut-and-paste) thanking me for them, as well as comments in threads doing the same. No "coming off as a know it all," just informing people - at least those who are willing to read and learn. There is no personal attack, as it is not directed at anybody in particular.

All that said, I am, have been, and likely will be in favor of the client-side email filters for this. There's no trying to keep up with the various spammer tactics involved, even if they steal accounts. And if you have email set up for friends/sg to be let through and get a spam email from one of THEM, it's a pretty big indication for them that their account has been compromised. Combining it with the trial restrictions in place (new and historic,) and it just shouldn't be an issue any longer.


 

Posted

[ QUOTE ]

Although there's that, I think there should be an auto check for all emails. The following words/phrases should be banned, IMO,
.com
Inf for sale
Infamy for sale
powerleveling
www
(Insert names of companies here)

There are a bunch I'm missing... Anyways, /signed.

[/ QUOTE ]

The problems with that, versus clientside filtering:

"Sure. Our SG's website, where you can get teaming information, uniforms if you want to wear them, etc. is www.oursupergroup.com." Or, say, tripod.com/oursupergroup.

All the others?

INF. Gold. "In game currancy." Sale on INF. PLing P-Leveling.
Space all of them out - P O W E R L E V E L I N G! - your filter is now useless.

How big of a filter list do you want? And I can guarantee - having watched spammers get around email filters since 14.4 was considered blazing fast - they'll just reword it (you have seen ads for v1@gr@, right?)

Specific word filters are a no-win, constant game of catchup.


 

Posted

[ QUOTE ]
TRIAL ACCOUNTS CANNOT SEND EMAILS ANYMORE!

NO MORE SPAM EMAILS!

IT'S OVER!

Please... PLEASE let this thread die. =-(

-Rachel-

[/ QUOTE ]

It's been dented. Doesn't affect purchased or compromised "full" accounts. Thus the continued push for clientside email filters.

Though I'm (regretfully) glad that the trial restrictions are in place. (Regretfully because they were determined to be needed in the first place.)


 

Posted

Purchased accounts cost the RMTers money. Every time someone hits 'Spam' it'll kill that one. I'm truly hoping they make the mistake of continuing the spam. And their costs rise, their employees get less money, they charge more, and die out that way.

Glee.
-Rachel-


 

Posted

That's not always effective tho Rachel. Those companies use credit card fraud and a host of other illegal methods to pay for accounts.

NCSoft won't even accept credit cards from South America because the fraud is so rampant there. Our players from South of the border have to use a third party company to pay for their accounts and make purchases from the online store.

Trying to stop RMT spam will always be a game of catch up. as the company tries to block their next work around.


 

Posted

Memphis Bill, I've known some of the contributions to the game that you have made, but in this instance, I have an issue with someone saying welcome to the forums. To me it comes off as snarky seeing how a look at my history proves i have been on for a long time. My post count is low because I don't feel the need to be glued to the forum when I can be playing the game instead. Playing the game is alot more fun than having the 87% chance of getting a snarky comment from a forumite who spend most of their time here doing nothing more than trying to prove their beta-male existance. I have stated that I feel that I don't need a welcome and normally I'd think people would read that and understand my point of view and not come up with obsure references to defend their action. Just like some things rub you the wrong way, some things rub me the wrong way and just like you are entitled to your views, I am entitled to my own.

Again, people do not HAVE to stick their noses in and tell others what to do. If you think something is wrong, turn it over to a Mod.

I should not have to have someone tell me to use searching if I don't want to use searching for valid reasons. Of course is Forbin wasn't a troll, he'd been long gone instead of posting additional links which have no bearing on anyone except to provide something that he himself should follow as sage advice. By not walking away, he was the one trying to provide the drama and showing a compulsive disorder in having to have the last word. I feel certain that he'll add another post after this one with some snarky comment in it.

If he doesn't, then I'll give him more credit next time.


 

Posted

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
Better solution: make sending emails cost inf. Not much (somewhere in the 1000 inf range), but it would cut down on the spam oh-so much because now, in order to advertise, they've got to use their "product".

[/ QUOTE ]

That wouldn't even make a dent in their inventories. They sell influence in lots of 100 million and more.

User-configurable email filters are the only viable solution that I've seen proposed here so far.

[/ QUOTE ]

But it would cost time, which costs money. I believe that the toons they use to send out their advertisements are low levels off of new accounts, so that if they are banned it doesn't make a huge difference, and they can delete their advertisers to make it less traceable. If they had to transfer inf, or earn it at that level, it would take a good amount of time.


[/ QUOTE ]

Again, the amount of time (thus influence/infamy, and therefore money) taken up is trivial for them. They'll happily accept it as the cost of doing business.

Memphis Bill already explained why keyword banning doesn't work.

The email restrictions on trial accounts are a hamfisted approach that will buy us, at most, a short vacation from spam. The spammers' next path of least resistance is to start buying full accounts to spam with, and the cost of doing so is still trivial, even discounting the possibility of stolen accounts and credit card numbers being used.

Besides, the spammers can mitigate this by targeting offline players; this will buy them a few hours of spam-time on average by cutting down on the likelihood of a recipient hitting the Spam button as soon as the email is sent. I thought of that cost-cutting measure in ten seconds; imagine what people who do this all day will come up with.

Configurable client-side filters are a better solution in literally every conceivable way. They'll reduce the river of spam to a trickle, increase the usefulness of email for players, and they won't drop yet another obnoxious obstacle on legitimate trial players.


 

Posted

[ QUOTE ]
The spammers' next path of least resistance is to start buying full accounts to spam with, and the cost of doing so is still trivial, even discounting the possibility of stolen accounts and credit card numbers being used.

Besides, the spammers can mitigate this by targeting offline players; this will buy them a few hours of spam-time on average by cutting down on the likelihood of a recipient hitting the Spam button as soon as the email is sent. I thought of that cost-cutting measure in ten seconds; imagine what people who do this all day will come up with.

[/ QUOTE ]

Another factor to consider is that this isn't the only game being targeted. Any money they spend here to send us spam is more than compensated for by the 30 other MMO's they are also targeting.

The only thing NCSoft can do is work at blocking each new method to spam us as the RMT sites develop new tactics.


 

Posted

If they are targeting other MMO's, (which they appear to be) wouldn't they shift thier focus away from this one if it started becoming unprofitable?

Business that continue to throw money into unprofitable divisions, rather than close that branch (or model line or product) tend to do poorly.

I'm just throwing this out there, but if there were no players buying thier product, they wouldn't be here. The spamming is a problem, but it's more like a symptom of a problem.