Monitor shuts down
By
Dirty_Shisno,
Posted on: 2009-04-24 23:19 in ALL ACCESS Gameplay Technical Issues Bugs
It could just be a bug with the reporting of CoH Helper, but it says your max monitor resolution is 1600x1200 and you're running at 1920x1200? Perhaps that could be an issue?
Try bumping down your resolution to 1024x768 and see if anything happens.
AMD Phenom 9950 BE @ 2.6GHz
8GB DDR2 800Mhz
1TB Seagate SATA 3.0Gbps
ATI Radeon HD 4870 1GB DDR5
Vista Home Premium SP2 64-bit
While it could be caused by various esoteric problems or failures, this sort of thing can also be caused by bad or loose cables and connectors. Make sure all the monitor's cables are securely attached on both ends, and are not kinked or frayed, that your video card is properly seated and locked into its socket and that the cables aren't putting undue strain on it, and that the power cord for the monitor is firmly in place.
You may also want to try borrowing a video cable from someone else temporarily and swapping it in to make sure that's not the problem.
While you're at it, you may want to carefully clean the gunk and dust out of your computer's case, as overheating causing video card failure is also possible (CoH makes the video card work much harder than many other things). A lot of the US is getting warmer lately, and heat-related failures are on the upswing.
Miuramir, Windchime, Sariel the Golden, Scarlet Antinomist...
Casino Extortion #4031: Neutral, Council+Custom [SFMA/MLMA/SLMA/FHMA/CFMA]
Bad Candy #87938: Neutral, Custom [SFMA/MLMA/SLMA/FHMA/HFMA]
CoH Helper * HijackThis
Sounds similar to the computer freeze glitch that happens to me. Are you sure it's just your monitor? Mine just freezes whatever image is on my CoH or, sometimes, makes my monitor go in standby mode. I just manually shutdown and start back up.
I've had 2 different computers go 'No Signal' and both times they were fixed by flashing/restoring the BIOS.
First computer was an AMD, the video card had both VGA and DVI outputs. Either worked fine up until Windows finished loading and went to the login screen. A BIOS update was available and suddenly the DVI output worked. A new BIOS disabled DVI, so I went back the the 2nd one.
Second computer was Intel and had been working fine for months. Its video card had 2 DVI outputs. The monitor displayed normally through the POST and Windows loading screens, but then 'No Signal' once it went to Windows and its login screen. When I overclocked this computer, I used the built-in BIOS backup feature. I restored the backup that should have been identical to the current settings, so there shouldn't have been any changes, but everything has been fine ever since.
It might be as simple as resetting your CMOS or BIOS. I really don't recommend poking around with the BIOS if you're not sure about it. There were a couple of times I thought I'd really pooched those machines, but I was prepared for the worse and got lucky and learned a bit in the process.
Good luck
Jer
Hi, thanks all for responding. I did try resetting my monitor resolution and have not had the problem since then ( a few days). I am hoping that fixed it.
I am having a similar issue except my monitor just goes into a standby mode. I have also had a couple of instances of my Video card needing to use the vpu recovery. I am already running in 1024, 768.
---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at May 1, 2009 01:17 (-04:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.090206-1233)
System Manufacturer: ASUSTeK Computer INC.
System Model: A7N8X-E
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: AMD Athlon(tm) XP 2700+, MMX, 3DNow, ~2.2GHz
Memory: 1024MB
.Net Memory Report: 499MB out of 1023MB available
Page File: 1878MB (586MB currently in use)
C Drive: (WDC WD80 0JD-22LSA0 SCSI Disk Device) 3798MB out of 75281MB (5%) free
E Drive: (WDC WD80 0JD-22LSA0 SCSI Disk Device) 1025MB out of 1025MB (99%) free
D Drive: (ATAPI DVD DD 2X16X4X16) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.2180 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: RADEON X800 PRO/GTO
Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon Graphics Processor AGP (0x4A49)
Video Memory: 256.0 MB
Driver Version: 6.14.0010.6715
Driver Date: 7/27/2007 11:30:45 PM
Driver Language: English
Sound Device Description: NVIDIA(R) nForce(TM) Audio
Driver File: nvapu.sys
Driver Version: 6.14.0462.0000
Driver Date: 4/13/2005 1:34:02 PM
WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: A7N8X-E
Motherboard Version: REV 2.xx
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20040804000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 85Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 25050
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium
World Texture Level: Medium
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 2.000
Shadows Enabled: No
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: Yes
FX Sound Volume: 0.256
Music Sound Volume: 0.000
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 875895 bytes/second
Current Game Version: 18.20090324.20T2
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 31 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 12 files
thanks for any assistance
The old video drivers is so WoW could be run in this system too, for some reason the newer drivers were disabling the direct draw 3d.
There was a thread posted awhile ago about Radeon cards and vertical sync being on in COX. If you shut off the vertical synch it apparently help with the issue of a few monitor problem. Worth a shot.
Thank you I will give that a shot.
I feel like an idiot now I totally forgot about Vsync.
**EDIT**
Thanks again MedEvac seems like so far so good ran for quite a while last night w/o issue. Hopefully this keeps up.
In the last week or so I have had an issue with my monitor suddenly unable to detect my computer while I am playing. The monitor will go blank and the message "no signal detected" will appear - the computer is still on though. This only happens while playing COH. This has happened at least once a day in the last week. Any help would be appreciated!
Attaching logs:
---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at April 24, 2009 23:09 (-07:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
System Manufacturer: NVIDIA
System Model: 132-CK-NF78
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Extreme CPU Q6850 @ 3.00GHz (4 CPUs)
Memory: 2046MB
.Net Memory Report: 1416MB out of 2046MB available
Page File: 3407MB (532MB currently in use)
C Drive: (WDC WD1500ADFD-00NLR5) 90005MB out of 143078MB (62%) free
F Drive: (WDC WD3200AAKS-00YGA0) 302304MB out of 305242MB (99%) free
H Drive: (Maxtor 6 Y080L0 USB Device) 13825MB out of 78140MB (17%) free
D Drive: (ATAPI DVD D DH16D2P) zero-size drive
E Drive: (ATAPI DVD A DH20A4P) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: NVIDIA GeForce 8800 GT
Manufacturer / Chip: NVIDIA / GeForce 8800 GT
Video Memory: 512.0 MB
Driver Version: 6.14.0011.8250
Driver Date: 3/27/2009 10:03:00 AM
Driver Language: English
Sound Device Description: Z-10 USB Speaker
Driver File: usbaudio.sys
Driver Version: 5.01.2600.5512
Driver Date: 4/13/2008 11:45:12 AM
Sound Device Description: Sound Blaster Audigy
Driver File: P17.sys
Driver Version: 5.12.0001.0512
Driver Date: 7/7/2005 1:14:30 AM
WMI Information
Motherboard Manufacturer: EVGA
Motherboard Model: (empty)
Motherboard Product: 132-CK-NF78
Motherboard Version: 2
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20080116000000.000000+000
Registry Information for Current User
Resolution: 1920x1200
3D Resolution: 1920x1200 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No
Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 4x
Anisotropic Filtering: 16x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: High
Character Texture Level: High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 362773 bytes/second
Current Game Version: 18.20090324.20T2
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
.\texture_library\GUI\Icons\Powers has 75 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 33 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
______________________________________
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:02:35 PM, on 4/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe
C:\WINDOWS\system32\kmw_run.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\Sprint Instinct Applications\MEMonitor.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt. exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Sprint media monitor.lnk = C:\WINDOWS\RM.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt. exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
--
End of file - 6979 bytes