You'd just need to know the password/login, and barring that, at least have a good e-mail address attached to the account so you could recover the password. Barring that, I think you'd have to contact customer support.
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Also if your account was on the old EU servers you will need to prepend EU to the account name
i.e. if your username was Gore it will now be EUGore.
If it was a trial account it may also have been renamed - you should have received an email for that.
Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant
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Ewww, gore!
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Originally Posted by Gaia
Also if your account was on the old EU servers you will need to prepend EU to the account name
i.e. if your username was Gore it will now be EUGore. |
"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...
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Not necessarily. If your user name was unique, you kept it. EU was added only for those EU accounts whose user names were also in use by US accounts at the time of the merge.|
Originally Posted by Gaia
Also if your account was on the old EU servers you will need to prepend EU to the account name
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(Funny things happened if you had a US account named EUxyz and an EU account named xyz.)
10joy
Here's the NCSoft Online Help page about recovering your account & password:
https://support.cityofheroes.com/app...tail/a_id/4405
Teams are the number one killer of soloists.
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Trial accounts did NOT get their login info changed, just their global names. I have a few old trial accounts that I've used as Free accounts since the switch, and the login info has all been unchanged.
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Originally Posted by Gaia
Also if your account was on the old EU servers you will need to prepend EU to the account name
i.e. if your username was Gore it will now be EUGore. If it was a trial account it may also have been renamed - you should have received an email for that. |
@Roderick
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I was under the impression ALL EU accounts were renamed and it was just the globals where the collision test was applied. Might be wrong and mine was affected either way.|
Originally Posted by Tenjoy
Not necessarily. If your user name was unique, you kept it. EU was added only for those EU accounts whose user names were also in use by US accounts at the time of the merge.
(Funny things happened if you had a US account named EUxyz and an EU account named xyz.) 10joy |
Its still a possibility that the OPs account may have been renamed though so if his account was an EU one he should try both names.
I dread to think what would have happened if you had EU account xyz, NA accounts xyz and EUxyz - even worse if someone else had the last one.
Also Roderick is correct with the trial accounts - I was thinking of the globals on that.
Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant
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I have an EU account, and it wasn't renamed.
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Originally Posted by Gaia
I was under the impression ALL EU accounts were renamed and it was just the globals where the collision test was applied. Might be wrong and mine was affected either way.
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Defiant @Grouchybeast
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Ditto
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Originally Posted by Grouchybeast
I have an EU account, and it wasn't renamed.
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I can confirm this on 5 pre-i13 trial accounts. O|
Originally Posted by Roderick
Trial accounts did NOT get their login info changed, just their global names. I have a few old trial accounts that I've used as Free accounts since the switch, and the login info has all been unchanged.
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i am not sure if this is where i post this or not but it is worth a try. how do i recover an account befor CoH/CoV became free and befor it was change to the ncsoft launcher.