Mapserving/Lost Connection to Server


Gaia

 

Posted

Hey all....

I keep getting mapserved and/or losing connection to server. This happens at various times and doesn't seem to be any consistent issue setting it off. It's happened on Summer Events (and I've asked in-game if others experienced it at the time and sometimes they say they did...sometimes even more than 1 from my Summer Event team had it happen) while it also happens while the game is running and I'm not even at my computer. When I return from the mapserve, I usually ask in a global channel if anyone else had it happen and some people say "no" while others sometimes say they've been noticing it happen recently.

I don't know what to do to correct this...is it something with my internet connection? Or...is this a game issue? I don't know what steps to take to solve this, but it's been going on for a couple days (maybe 3). My computer is a new Alienware that doesn't have any issues running the game. This is getting quite irritating.

Any advice for me? Is anyone else experiencing this?

Thanks.


Main servers: Victory and Justice. Main account: @Justice29 Secondary account: @Clever One

 

Posted

I should mention that I did try rebooting my router.

And...if it makes any difference...I've been playing on Victory, Justice, Virtue, and Guardian...and it's happened on Victory, Justice, and Virtue for sure...can't remember if it's happened on Guardian or not.


Main servers: Victory and Justice. Main account: @Justice29 Secondary account: @Clever One

 

Posted

[Guide] Asking for technical help on the forums


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

You're SO helpful!! Where would I be if it wasn't for YOU???


Main servers: Victory and Justice. Main account: @Justice29 Secondary account: @Clever One

 

Posted

I have had this also,I can mapserver but my wife who,s computer is right beside mine using the same router will have no problem,I have no idea what causes it so just get on with the game when it come,s back


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Posted

Quote:
Originally Posted by Justice29 View Post
You're SO helpful!! Where would I be if it wasn't for YOU???
Your previous posts did nothing for any of the helpful people that frequent this section of the forums to be able to help you.

In order to help you there is information that is needed and following the steps in that Guide will show you how to post the information needed so that others can help you.

Without that information it would be like throwing wet socks against a wall to see if anything sticks.

Good luck in getting your problems resolved without being willing to provide information needed in order to help you.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Quote:
Originally Posted by Justice29 View Post
You're SO helpful!! Where would I be if it wasn't for YOU???
Right where you are now - still wondering what might be causing the problem. Without information about your system, we can't do anything but take wild guesses, which waste everyone's time.


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The Mentor Project

 

Posted

Clearly we can use our awesome superpowers to figure out what you have.


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Posted

I was mapserved for about half a second once last night. I asked in the help channel if it happened to anybody else and 2 people in help said yes while I immediately also had 2 people send me a tell saying yes. 1 of the people in help said it happened to him a few times in the last 2 hours. So the problem seems to be happening to others as well. Which means, posting info about someone's computer here is most likely not going to solve anything since the player's computer is most likely not the cause of it. In fact, I have been map served once or twice besides last night in the last few days.

P.S. And telling someone "turn ambient occlusion completely off" does not solve everything and is an indication you are blaming the player's computer for the problems.


 

Posted

Quote:
Originally Posted by monkeyslap View Post
I was mapserved for about half a second once last night. I asked in the help channel if it happened to anybody else and 2 people in help said yes while I immediately also had 2 people send me a tell saying yes. 1 of the people in help said it happened to him a few times in the last 2 hours. So the problem seems to be happening to others as well. Which means, posting info about someone's computer here is most likely not going to solve anything since the player's computer is most likely not the cause of it. In fact, I have been map served once or twice besides last night in the last few days.

P.S. And telling someone "turn ambient occlusion completely off" does not solve everything and is an indication you are blaming the player's computer for the problems.
Maybe - Maybe not - what it will do is eliminate one possible resourse hog from the equation.

Mapservers usually are either a problem on the user's PC or their connection to the servers. That you only got 4 people responding that they also had a mapserver incident and not the majority of the server would support that.


So as well as providing the details asked for a tracert to the game servers would help to identify any network issues. If you could get that when you are having the problems all the better.

Sometimes there are problems on the server but they are generally pretty obvious as you typically get 50-100 players complaining about it in global chats and no doubt a lot more on the high population servers.


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Posted

Quote:
Originally Posted by monkeyslap View Post
I was mapserved for about half a second once last night. I asked in the help channel if it happened to anybody else and 2 people in help said yes while I immediately also had 2 people send me a tell saying yes. 1 of the people in help said it happened to him a few times in the last 2 hours. So the problem seems to be happening to others as well. Which means, posting info about someone's computer here is most likely not going to solve anything since the player's computer is most likely not the cause of it.
Firstly, if you re-read the OP's post, his experienced did NOT match yours. No one said they had experienced it at the same time; just that "they've been noticing it recently."

Second, the OP says it's been happening a lot. Since we're not hearing complaints from far and wide about everyone having this issue, it probably *IS* something about his system or internet connection.

Finally, we can't get any diagnostic information about NCSoft's servers so the OP's system information is the only place we can start. It may or may not be helpful, but giving us no information guarantees that we can offer no assistance at all.


Paragon City Search And Rescue
The Mentor Project