Help me please!!
You'd likely be better served posting this in the Technical section as they're usually better able to troubleshoot things like this. Off the top of my head, I'd make sure that you have any firewall, antivirus or other gatekeeping software set to permit the NCSoft Launcher and City of Heroes to run and access the internet. Depending on your operating system, Windows itself might be the problem. Another option might be to uninstall and reinstall the launcher. If you've tried all that already, try the folks in the Tech forum.
Here's a link to said forum section: LINK

Iscariot's Guide to the Tri-Form Warshade, version 2.1
I'm sorry that math > your paranoid delusions, but them's the breaks -- Nethergoat
P.E.R.C. Rep for Liberty server
Just out of curiosity, are you using the NC Soft launcher or the CoH Updater?
"You sir, have never been in a hammer fight, that much is clear."
-Blast_Chamber
*yeah, I quoted myself.
Which should I use?
The CoH Updater no longer works, so you must use the NCSoft Launcher.
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Guardian 50s (redside): Connie Mand
AE arc: Spirit Plane Invasion, #29282, @Honbrid
How do i do that?
You can download it here.
That link was taken from the City of Heroes Support site on the All About the NCSoft Launcher page that can be found on the Answers tab by searching for NCSoft Launcher.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Thank you once again for your help. I am in!!
Welcome back! Glad to see ya made it in OK.
I have been a CoH member for 6 years, but have not played in the last 9months. trying to get back into it and cannot log in. I keep getting the message "the game client cannot login to server, check network settings, such as firewall......" thing is I have firewalls shut off. I am not super techy but can usually figure things out. Can someone please guide me through this I really want to get back into CoH. Thank you.