Constantly crashing between loading screens - Please Help

This has been happening for quite some time now. I never bothered to look into it, but here I am now, asking for help.

I don't know much about computers, so I'm really clueless as to what the problem is.

I have Corva's icon pack and Vidiot Maps installed.

When it happens:
- Between loading screens when zoning and entering/exiting missions
- Sometimes when running/jumping/flying anywhere (it'll just freeze and say something along the lines of "CityofHeroes.exe has encountered an error in (I forgot, but it's something along the lines of 'PhysXCooking') and needs to close."
- Sometimes when fighting in large mobs the game will lag a bit then crash or when finishing fighting a mob, then running on to the next one - it'll crash then.


COH Helper Log

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at July 6, 2012 21:34 (-04:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.100216-1441)
System Manufacturer: HP Pavilion 061
System Model: PJ481AA-ABA A767C
BIOS: BIOS Date: 02/02/05 13:04:54 Ver: 08.00.10
Central Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Memory: 3200MB
.Net Memory Report: 2398MB out of 3199MB available
Page File: 4233MB (855MB currently in use)
C Drive: (WDC WD2500KS-00MJB0) 202160MB out of 228342MB (88%) free
H Drive: (PHILIPS DVD8421) zero-size drive
I Drive: (SAMSUNG DVD-ROM SD-616E) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.2180 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Default Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GT 240
Manufacturer / Chip: NVIDIA / GeForce GT 240
Video Memory: 1024.0 MB
Driver Version: 6.14.0013.0142
Driver Date: 5/15/2012 6:18:00 AM
Driver Language: English

Sound Device Description: Realtek HD Audio rear output
Driver File: RtkHDAud.sys
Driver Version: 5.10.0000.5027
Driver Date: 7/6/2004 5:59:44 PM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: Puffer   
Motherboard Version: 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 02/02/05 13:04:54 Ver: 08.00.10
BIOS Version: A M I  - 2000502
BIOS Release: 20050202000000.000000+000


Registry Information for Current User
Resolution: 1440x900
3D Resolution: 1440x900 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: Very High
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.600
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1850.201006301958.0
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
.\Texts\English\Help has 1 file
.\texture_library\BadgeReporter has 529 files
.\texture_library\FX\FullscreenFX has 6 files
.\texture_library\GUI\BadgeReporter\Logos has 3 files
.\texture_library\GUI\CREATION\CharacterSelect has 15 files
.\texture_library\GUI\CREATION\common\Backgrounds has 6 files
.\texture_library\GUI\CREATION\common\checkbar has 4 files
.\texture_library\GUI\CREATION\common\checkbox has 2 files
.\texture_library\GUI\CREATION\common\frame\frame_blue_4px has 4 files
.\texture_library\GUI\CREATION\common\nextbuttons has 8 files
.\texture_library\GUI\HUD\Align_Status has 6 files
.\texture_library\GUI\HUD\LEAGUE\League_Archtype has 28 files
.\texture_library\GUI\HUD\Powers_Customization\CCNAV\Praetorian has 12 files
.\texture_library\GUI\HUD\Tips has 18 files
.\texture_library\GUI\Icons\Archetype has 14 files
.\texture_library\GUI\Icons\Badges has 2 files
.\texture_library\GUI\Icons\Origin has 5 files
.\texture_library\GUI\Icons\Pet_Command has 9 files
.\texture_library\GUI\Icons\Powers has 1781 files
.\texture_library\GUI\Icons\Salvage has 6 files
.\texture_library\MAPS\city has 2 files
.\texture_library\MAPS\Dark_Astoria_makeover has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\NewPlayerTutorial has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 41 files
.\texture_library\P_MAPS has 2 files
.\texture_library\V_MAPS\City has 2 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
.\texture_library\WORLD\V_COV\Bases\Details\Decorative_liquid\Baseliquid_Globes has 2 files
.\texture_library\WORLD\V_COV\Bases\Details\Functional\base_tele_arc_aux has 2 files
.\texture_library\WORLD\V_COV\Bases\Details\Functional\base_tele_aux has 1 file

No it's not, try again.

Also you need to upgrade to SP3 for XP and whatever other Window XP patches you may be behind.

The second post is a repeat of the CoH Helper output.

Please post the output from HiJackThis.

When posting, please do not put it inside the code blocks, just paste the contents of the clipboard directly into the post.

My bad :S Here's the real one

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:46:39 AM, on 7/7/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\HP\ScheduledLaunch\HP Color LaserJet CP2020 Series\bin\hppschlnch.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\elizabeth\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VER SIO~2.EXE
O4 - HKLM\..\Run: [HPPQVideo] "C:\Program Files\HP\ScheduledLaunch\HP Color LaserJet CP2020 Series\bin\hppschlnch.exe" -r SOFTWARE\Hewlett-Packard\ScheduledLaunch\CLJ_CP2020_Series -f PQOptimizerVideo.xml -o RemindLater
O4 - HKLM\..\Run: [ToolBoxFX] "C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /fl:on /fr:on /appData:on /tmcp:on
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\elizabeth\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{45FDD2C1-3483-4CBC-BB34-7C91A5D15A96}: NameServer = 156.154.70.22,156.154.71.22
O17 - HKLM\System\CCS\Services\Tcpip\..\{C8174664-02EB-46C1-850B-7148E3499C7F}: NameServer = 156.154.70.22,156.154.71.22
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpda teService.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Updater Service (IBUpdaterService) - Unknown owner - C:\Documents and Settings\All Users\Application Data\IBUpdaterService\ibsvc.exe (file missing)
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe

--
End of file - 8008 bytes

Start with what Father Xmas said, Update windows XP to SP3

*Egads, another GT 240 and crashing post* Hey guys, is there a common factor here?

I just played and it happened again, even after I updated to SP3.

So the problem is the graphics card?

If it helps, this is what I get. It happens for any zone, not just AP.
http://i49.tinypic.com/34pgo05.jpg (sorry, I don't know how to put images here without making them over-sized )

Quote:

Originally Posted by monkeyslap I started a post about recent crashes I've been having since the June 29 update that fixed the teleport problem in the Heist part of the summer event. http://boards.cityofheroes.com/showthread.php?t=292499 newchemicals' comment was in reference to me because I too have an nVidia GForce GT240 video card. In my case everything ran perfectly fine prior to the June 29 patch and I've had 5 crashes so far. So far it seems to usually happen when clicking a button in the game such as 'claim' in character email, 'Go back to log in' at the server select screen, 'Yes' to confirm a respec, etc, as examples of my problem. There was 1 time where in the summer event I was the Grifter and in the first part clicked the NPC. Before I could choose 'Flirt', the game crashed when the dialogue box started to appear but before any text was in it yet. All this has happened since that last patch. But It isn't necessarily our graphics cards. It could just be a coincidence.

The difference is, that mine has been crashing like this way before the June 29 patch, and I have them much more frequently than you (based on your posts in that thread).
For example, when I was running a Manti tf, I got it twice. Usually on teams I get it at least once, whether it be during/after the first mish, or 3 afterwards - probably very annoying to deal with if you ask me :\

Well I think I fixed the problem.
I switched the Particle Physics Quality to None. So far, it's working just great and the quality seems the same.

Thanks for the help guys