Forum Login Problem

I have been unable to log into the forums for the past many many months. This was ever since the bug that prevented many people from logging in but was subsequently 'resolved' by having people change their password.

However I still could not log in and neither could my friends who played the game.

So how am I logging in now? I think it might be a dynamic vs static IP problem? I have a new job with a static IP, and I am now logging in from the workplace. I am unable to log in elsewhere.

Friend 1 who plays the game is only able to log in from her workplace (multi-national company, possibly also static IP?)

Friend 2 is unable to log in (from home, where she plays. Dynamic IP).

I contacted technical support back when this problem came up, and they tried their best to help me but ultimately the problem was not on their end and they could not resolve it.

Are you behind a proxy of some type or using a web accelerator? Does your modem have router capabilities and if so, does it include any web accelerator (possibly undocumented). If so, you may need to make an exception in them for the forums.

Here's a couple of posts on the subject:

http://boards.cityofheroes.com/showt...41#post4189341

http://boards.cityofheroes.com/showp...1&postcount=13

I was going to chip in with my personal experience, but as it turns out, Texas Justice beat me to it...

Yes, check to see if there's a web accelerator running that you might not even know is there. It took me months to finally find the solution and I'd hope you don't have to wait that long.

What's your ISP, to start with?

And best of luck.

This may sound silly, but reset your password in the NCSoft Game management screen to the same thing. There's a chance that this will work, but it's all I've got right now.

Hi guys, thanks for the replies. I was away from the office and couldn't log in.

I do not know whether I am behind a web accelerator, but after some investigation I found that the ISP my friend uses is behind something call a "proxy array", which in my limited understanding means they are constantly switching proxies.

As for myself, I do not think it is anything on my end, because I move my laptop between different places with different networks and cannot log in from any of:

- another ISP (home), my guess is that it is run like my friend's ISP
- college 1, connecting to ethernet port (possibly to unknown proxy?)
- college 2, connecting to ethernet port (also to unknown proxy?)

The only place where I can connect is my office which has a fourth network.

If it is proxies causing the problem then I guess there is nothing to do but just log in when I am in office. The two ISPs are pretty much the major ones in my country so I don't think I can get an ISP that works..

WanderingAries: Tried the method but it didn't work.