Computer powers off when playing


Alpha_XBS

 

Posted

Quote:
Originally Posted by StarGeek View Post
I've notice you *still* haven't followed the instructions Texas Justice posted in the 3rd post in this thread.

So, to repeat:


The people who can help you spend time in that forum and need the information listed in Hyperstrike's guide in order to help you.

Sorry if this sounds harsh, but If you are unwilling to do these simple things and prefer to whine and mope about how you can't play, then there's not much else that can be done for you.
Thanks StarGeek. I gave up on this one when it became evident that they weren't going to follow the links and post anything useful for helping troubleshoot the problem.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Also,what is your desk like? Does it have a separate compartment for the tower? My old desk, I couldnt leave the tower in the desk during the summer, it would overheat in the desk. In the winter, no problem. But in summer, I would have it sit on the rug to play this game. So try playing with case open and maybe with tower on the floor.

Also, you could go into the Bios and see what setting there are for auto-shutoff. Most new mobo bios will have a setting to trn off the computer if it gets too hot. Either disable this altogether (not recommended) or turn the setting up a few degrees.


 

Posted

started to dwnld todays patch on our dell laptop, windows 7 op system. now i keep getting the message that it cant finish and get this message when i check the log... help


2012-05-24 12:12:11.4955 : 1 : Info : Rolling the log files...
2012-05-24 12:12:11.5267 : 1 : Info : Starting:
C:\Program Files (x86)\NCSoft\Launcher\_Launcher.exeC:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe /LaunchGame=CityOfHeroes /GameArgs=-safeMode
Full assembly name: _Launcher, Version=1.6.6.0, Culture=neutral, PublicKeyToken=null
2012-05-24 12:12:11.5267 : 1 : Info : Windows version: 6.1.7601.65536 (Windows7)
2012-05-24 12:12:11.5267 : 1 : Info : Starting _Launcher...
2012-05-24 12:12:11.5267 : 1 : Info : --- Parsing Command Line ---
2012-05-24 12:12:11.5423 : 1 : Info : --- Command Line Parsed---
2012-05-24 12:12:11.5423 : 1 : Info : --- Setting Up Application Data ---
2012-05-24 12:12:11.5423 : 1 : Info : --- Initializing Launcher App ---
2012-05-24 12:12:11.5423 : 1 : Info : --- Creating User Mutex ---
2012-05-24 12:12:11.5423 : 1 : Info : --- Setting up IPC Channel ---
2012-05-24 12:12:11.5423 : 1 : Info : --- Not Still Running, Setting Up IPC ---
2012-05-24 12:12:11.5423 : 1 : Info : --- Attemping Register IPC ---
2012-05-24 12:12:11.5423 : 1 : Info : --- Handle First Instance ---
2012-05-24 12:12:11.5423 : 1 : Info : --- Initializing Configuration Group ---
2012-05-24 12:12:11.5579 : 1 : Info : --- Initalizing Language And Region ---
2012-05-24 12:12:11.5579 : 1 : Info : --- Creating Splash Screen ---
2012-05-24 12:12:11.8699 : 1 : Info : --- First Run Initialization ---
2012-05-24 12:12:11.8699 : 1 : Info : --- Update Self ---
2012-05-24 12:12:11.9635 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
2012-05-24 12:12:11.9791 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
2012-05-24 12:12:11.9947 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
2012-05-24 12:12:11.9947 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Users\Trish\AppData\Local\Temp\tmp5A80.tmp ".
2012-05-24 12:12:12.6187 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 184.51.206.210
2012-05-24 12:12:12.6187 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 184.51.206.176
2012-05-24 12:12:12.6187 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
2012-05-24 12:12:12.6343 : 1 : Info : FileVerifier: Verifying: 'C:\Users\Trish\AppData\Local\Temp\tmp5A80.tmp' Expected Hash = '' Expected Length = -1
2012-05-24 12:12:12.6343 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
2012-05-24 12:12:12.6343 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
2012-05-24 12:12:12.6655 : 1 : Info : Patcher: BeginOp: : () : 0%
2012-05-24 12:12:12.6655 : 1 : Info : Patcher: EndOp: : () : 20%
2012-05-24 12:12:12.6655 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
2012-05-24 12:12:12.8527 : 1 : Info : --- Evaluating Registry ---
2012-05-24 12:12:13.1491 : 1 : Info : --- Creating LauncherApplication ---
2012-05-24 12:12:13.1491 : 1 : Info : --- LauncherApplication Run ---
2012-05-24 12:12:14.3503 : 1 : Info : Getting Patch Server for GameID: CityOfHeroes
2012-05-24 12:12:14.6311 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : 2510 bytes.
2012-05-24 12:12:14.6311 : 1 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/InstallManifest.xml" to "C:\Program Files (x86)\NCsoft\City of Heroes\Config\Default\TempInstallManifest.xml".
2012-05-24 12:12:14.7871 : 1 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 96.17.77.179
2012-05-24 12:12:14.7871 : 1 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 96.17.77.65
2012-05-24 12:12:14.7871 : 1 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/InstallManifest.xml" completed successfully.
2012-05-24 12:12:14.7871 : 1 : Info : FileVerifier: Verifying: 'C:\Program Files (x86)\NCsoft\City of Heroes\Config\Default\TempInstallManifest.xml' Expected Hash = '' Expected Length = 2510
2012-05-24 12:12:14.7871 : 1 : Info : FileVerifier: PASS: Length matches, and there is no hash to test against.
2012-05-24 12:12:15.1303 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2012-05-24 12:12:15.1303 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2012-05-24 12:12:15.1459 : 1 : Error : Creating ErrorState



Summary For :
======================================
--> MachineName: TRISH-PC
--> TimeStamp: 5/24/2012 4:12:15 PM
--> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: StubDomain
--> WindowsIdentity: Trish-PC\Trish

Exception Information Details:
======================================
Exception Type: System.Xml.XmlException
LineNumber: 0
LinePosition: 0
SourceUri: file:///C:/Program Files (x86)/NCSoft/City of Heroes/~PS/PatchProgress.xml
Message: Root element is missing.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Throw(System.Exception)
HelpLink: NULL
Source: System.Xml

StackTrace Information Details:
======================================
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at Altova.Xml.Document.Load(String filename)
at NC.Patcher.PatchProgressDocument..ctor(String filename)
at NC.Patcher.PatchProgressDocument.Open(String filename)
at NC.Patcher.PatchApplier.LoadPatchProgress(String filename)
at NC.Patcher.PatchApplier.CheckForInterruptedPatch()
at NC.Patcher.Patcher.InternalCheckForInterruptedPatc hes()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Patcher.CompositePatcher.InternalCheckForInterr uptedPatches()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Launcher.GameItems.GameItem.CheckingForUpdatesS tate.Enter()
at NC.Launcher.GameItems.GameItem.SetCurrentState(Obj ect sender, IState state)

2012-05-24 12:12:33.2187 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2012-05-24 12:12:33.2187 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2012-05-24 12:12:33.2187 : 1 : Error : Creating ErrorState



Summary For :
======================================
--> MachineName: TRISH-PC
--> TimeStamp: 5/24/2012 4:12:33 PM
--> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: StubDomain
--> WindowsIdentity: Trish-PC\Trish

Exception Information Details:
======================================
Exception Type: System.Xml.XmlException
LineNumber: 0
LinePosition: 0
SourceUri: file:///C:/Program Files (x86)/NCSoft/City of Heroes/~PS/PatchProgress.xml
Message: Root element is missing.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Throw(System.Exception)
HelpLink: NULL
Source: System.Xml

StackTrace Information Details:
======================================
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at Altova.Xml.Document.Load(String filename)
at NC.Patcher.PatchProgressDocument..ctor(String filename)
at NC.Patcher.PatchProgressDocument.Open(String filename)
at NC.Patcher.PatchApplier.LoadPatchProgress(String filename)
at NC.Patcher.PatchApplier.CheckForInterruptedPatch()
at NC.Patcher.Patcher.InternalCheckForInterruptedPatc hes()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Patcher.CompositePatcher.InternalCheckForInterr uptedPatches()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Launcher.GameItems.GameItem.CheckingForUpdatesS tate.Enter()
at NC.Launcher.GameItems.GameItem.SetCurrentState(Obj ect sender, IState state)

2012-05-24 12:12:36.8691 : 1 : Error : Creating ErrorState



Summary For :
======================================
--> MachineName: TRISH-PC
--> TimeStamp: 5/24/2012 4:12:36 PM
--> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: StubDomain
--> WindowsIdentity: Trish-PC\Trish

Exception Information Details:
======================================
Exception Type: System.Xml.XmlException
LineNumber: 0
LinePosition: 0
SourceUri: file:///C:/Program Files (x86)/NCSoft/City of Heroes/~PS/PatchProgress.xml
Message: Root element is missing.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Throw(System.Exception)
HelpLink: NULL
Source: System.Xml

StackTrace Information Details:
======================================
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at Altova.Xml.Document.Load(String filename)
at NC.Patcher.PatchProgressDocument..ctor(String filename)
at NC.Patcher.PatchProgressDocument.Open(String filename)
at NC.Patcher.PatchApplier.LoadPatchProgress(String filename)
at NC.Patcher.PatchApplier.CheckForInterruptedPatch()
at NC.Patcher.Patcher.InternalCheckForInterruptedPatc hes()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Patcher.CompositePatcher.InternalCheckForInterr uptedPatches()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Launcher.GameItems.GameItem.RepairingState.Ente r()
at NC.Launcher.GameItems.GameItem.SetCurrentState(Obj ect sender, IState state)

2012-05-24 12:12:40.4727 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2012-05-24 12:12:40.4727 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2012-05-24 12:12:40.4883 : 1 : Error : Creating ErrorState



Summary For :
======================================
--> MachineName: TRISH-PC
--> TimeStamp: 5/24/2012 4:12:40 PM
--> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: StubDomain
--> WindowsIdentity: Trish-PC\Trish

Exception Information Details:
======================================
Exception Type: System.Xml.XmlException
LineNumber: 0
LinePosition: 0
SourceUri: file:///C:/Program Files (x86)/NCSoft/City of Heroes/~PS/PatchProgress.xml
Message: Root element is missing.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Throw(System.Exception)
HelpLink: NULL
Source: System.Xml

StackTrace Information Details:
======================================
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at Altova.Xml.Document.Load(String filename)
at NC.Patcher.PatchProgressDocument..ctor(String filename)
at NC.Patcher.PatchProgressDocument.Open(String filename)
at NC.Patcher.PatchApplier.LoadPatchProgress(String filename)
at NC.Patcher.PatchApplier.CheckForInterruptedPatch()
at NC.Patcher.Patcher.InternalCheckForInterruptedPatc hes()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Patcher.CompositePatcher.InternalCheckForInterr uptedPatches()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Launcher.GameItems.GameItem.CheckingForUpdatesS tate.Enter()
at NC.Launcher.GameItems.GameItem.SetCurrentState(Obj ect sender, IState state)

2012-05-24 12:12:42.0951 : 1 : Error : Creating ErrorState



Summary For :
======================================
--> MachineName: TRISH-PC
--> TimeStamp: 5/24/2012 4:12:42 PM
--> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: StubDomain
--> WindowsIdentity: Trish-PC\Trish

Exception Information Details:
======================================
Exception Type: System.Xml.XmlException
LineNumber: 0
LinePosition: 0
SourceUri: file:///C:/Program Files (x86)/NCSoft/City of Heroes/~PS/PatchProgress.xml
Message: Root element is missing.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Throw(System.Exception)
HelpLink: NULL
Source: System.Xml

StackTrace Information Details:
======================================
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at Altova.Xml.Document.Load(String filename)
at NC.Patcher.PatchProgressDocument..ctor(String filename)
at NC.Patcher.PatchProgressDocument.Open(String filename)
at NC.Patcher.PatchApplier.LoadPatchProgress(String filename)
at NC.Patcher.PatchApplier.CheckForInterruptedPatch()
at NC.Patcher.Patcher.InternalCheckForInterruptedPatc hes()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Patcher.CompositePatcher.InternalCheckForInterr uptedPatches()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Launcher.GameItems.GameItem.RepairingState.Ente r()
at NC.Launcher.GameItems.GameItem.SetCurrentState(Obj ect sender, IState state)

2012-05-24 12:12:44.0763 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2012-05-24 12:12:44.0763 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2012-05-24 12:12:44.0763 : 1 : Error : Creating ErrorState



Summary For :
======================================
--> MachineName: TRISH-PC
--> TimeStamp: 5/24/2012 4:12:44 PM
--> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: StubDomain
--> WindowsIdentity: Trish-PC\Trish

Exception Information Details:
======================================
Exception Type: System.Xml.XmlException
LineNumber: 0
LinePosition: 0
SourceUri: file:///C:/Program Files (x86)/NCSoft/City of Heroes/~PS/PatchProgress.xml
Message: Root element is missing.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Throw(System.Exception)
HelpLink: NULL
Source: System.Xml

StackTrace Information Details:
======================================
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at Altova.Xml.Document.Load(String filename)
at NC.Patcher.PatchProgressDocument..ctor(String filename)
at NC.Patcher.PatchProgressDocument.Open(String filename)
at NC.Patcher.PatchApplier.LoadPatchProgress(String filename)
at NC.Patcher.PatchApplier.CheckForInterruptedPatch()
at NC.Patcher.Patcher.InternalCheckForInterruptedPatc hes()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Patcher.CompositePatcher.InternalCheckForInterr uptedPatches()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Launcher.GameItems.GameItem.CheckingForUpdatesS tate.Enter()
at NC.Launcher.GameItems.GameItem.SetCurrentState(Obj ect sender, IState state)

2012-05-24 12:13:37.2724 : 1 : Error : Creating ErrorState



Summary For :
======================================
--> MachineName: TRISH-PC
--> TimeStamp: 5/24/2012 4:13:37 PM
--> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: StubDomain
--> WindowsIdentity: Trish-PC\Trish

Exception Information Details:
======================================
Exception Type: System.Xml.XmlException
LineNumber: 0
LinePosition: 0
SourceUri: file:///C:/Program Files (x86)/NCSoft/City of Heroes/~PS/PatchProgress.xml
Message: Root element is missing.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Throw(System.Exception)
HelpLink: NULL
Source: System.Xml

StackTrace Information Details:
======================================
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at Altova.Xml.Document.Load(String filename)
at NC.Patcher.PatchProgressDocument..ctor(String filename)
at NC.Patcher.PatchProgressDocument.Open(String filename)
at NC.Patcher.PatchApplier.LoadPatchProgress(String filename)
at NC.Patcher.PatchApplier.CheckForInterruptedPatch()
at NC.Patcher.Patcher.InternalCheckForInterruptedPatc hes()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Patcher.CompositePatcher.InternalCheckForInterr uptedPatches()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Launcher.GameItems.GameItem.RepairingState.Ente r()
at NC.Launcher.GameItems.GameItem.SetCurrentState(Obj ect sender, IState state)

2012-05-24 12:14:15.7889 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2012-05-24 12:14:15.7889 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2012-05-24 12:14:15.7889 : 1 : Error : Creating ErrorState



Summary For :
======================================
--> MachineName: TRISH-PC
--> TimeStamp: 5/24/2012 4:14:15 PM
--> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: StubDomain
--> WindowsIdentity: Trish-PC\Trish

Exception Information Details:
======================================
Exception Type: System.Xml.XmlException
LineNumber: 0
LinePosition: 0
SourceUri: file:///C:/Program Files (x86)/NCSoft/City of Heroes/~PS/PatchProgress.xml
Message: Root element is missing.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Throw(System.Exception)
HelpLink: NULL
Source: System.Xml

StackTrace Information Details:
======================================
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at Altova.Xml.Document.Load(String filename)
at NC.Patcher.PatchProgressDocument..ctor(String filename)
at NC.Patcher.PatchProgressDocument.Open(String filename)
at NC.Patcher.PatchApplier.LoadPatchProgress(String filename)
at NC.Patcher.PatchApplier.CheckForInterruptedPatch()
at NC.Patcher.Patcher.InternalCheckForInterruptedPatc hes()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Patcher.CompositePatcher.InternalCheckForInterr uptedPatches()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Launcher.GameItems.GameItem.CheckingForUpdatesS tate.Enter()
at NC.Launcher.GameItems.GameItem.SetCurrentState(Obj ect sender, IState state)

2012-05-24 12:14:17.7077 : 1 : Error : Creating ErrorState



Summary For :
======================================
--> MachineName: TRISH-PC
--> TimeStamp: 5/24/2012 4:14:17 PM
--> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: StubDomain
--> WindowsIdentity: Trish-PC\Trish

Exception Information Details:
======================================
Exception Type: System.Xml.XmlException
LineNumber: 0
LinePosition: 0
SourceUri: file:///C:/Program Files (x86)/NCSoft/City of Heroes/~PS/PatchProgress.xml
Message: Root element is missing.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Throw(System.Exception)
HelpLink: NULL
Source: System.Xml

StackTrace Information Details:
======================================
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at Altova.Xml.Document.Load(String filename)
at NC.Patcher.PatchProgressDocument..ctor(String filename)
at NC.Patcher.PatchProgressDocument.Open(String filename)
at NC.Patcher.PatchApplier.LoadPatchProgress(String filename)
at NC.Patcher.PatchApplier.CheckForInterruptedPatch()
at NC.Patcher.Patcher.InternalCheckForInterruptedPatc hes()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Patcher.CompositePatcher.InternalCheckForInterr uptedPatches()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Launcher.GameItems.GameItem.RepairingState.Ente r()
at NC.Launcher.GameItems.GameItem.SetCurrentState(Obj ect sender, IState state)

2012-05-24 12:17:19.2260 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2012-05-24 12:17:19.2260 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2012-05-24 12:17:19.2260 : 1 : Error : Creating ErrorState



Summary For :
======================================
--> MachineName: TRISH-PC
--> TimeStamp: 5/24/2012 4:17:19 PM
--> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
--> AppDomainName: StubDomain
--> WindowsIdentity: Trish-PC\Trish

Exception Information Details:
======================================
Exception Type: System.Xml.XmlException
LineNumber: 0
LinePosition: 0
SourceUri: file:///C:/Program Files (x86)/NCSoft/City of Heroes/~PS/PatchProgress.xml
Message: Root element is missing.
Data: System.Collections.ListDictionaryInternal
TargetSite: Void Throw(System.Exception)
HelpLink: NULL
Source: System.Xml

StackTrace Information Details:
======================================
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo( String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent( )
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at Altova.Xml.Document.Load(String filename)
at NC.Patcher.PatchProgressDocument..ctor(String filename)
at NC.Patcher.PatchProgressDocument.Open(String filename)
at NC.Patcher.PatchApplier.LoadPatchProgress(String filename)
at NC.Patcher.PatchApplier.CheckForInterruptedPatch()
at NC.Patcher.Patcher.InternalCheckForInterruptedPatc hes()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Patcher.CompositePatcher.InternalCheckForInterr uptedPatches()
at NC.Patcher.BasePatcher.CheckForInterruptedPatches( )
at NC.Launcher.GameItems.GameItem.CheckingForUpdatesS tate.Enter()
at NC.Launcher.GameItems.GameItem.SetCurrentState(Obj ect sender, IState state)


 

Posted

Quote:
Originally Posted by HurtyaPlenty View Post
2012-05-24 12:12:15.1303 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
2012-05-24 12:12:15.1303 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
2012-05-24 12:12:15.1459 : 1 : Error : Creating ErrorState

This bit is interesting. Is there, I wonder, a limited amount of low bandwidth/background networking available on a Windows system? That's what the log seems to say.

Two things:

1. Wait a bit, see if the other process finishes. You might have to look around your system to find the culprit and ask it to stop. I try to configure all my software to NOT automatically download any patch or update, but to ask me first. This includes the Windows updater itself.

2. I wonder if the developers would consider, if "low bandwidth" is not available, to just use a regular socket. It might be better to do a foreground download than error out.


 

Posted

Hurtya - are you just letting it download on it's own, or are you telling the updater to download NOW?


Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net

Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.

 

Posted

Like the others are hinting, if you're not doing it already, then hit the Update Now button in the launcher and let it run. You may need to try disabling your AV/ISS software until it's done as sometimes that helps.