Computer Lock up Or Freeze

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at May 18, 2012 22:51 (-07:00)
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.120401-1505)
System Manufacturer: INTEL_
System Model: DX79SI__
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (12 CPUs), ~3.2GHz
Memory: 8192MB
.Net Memory Report: 5549MB out of 8116MB available
Page File: 13281MB (2948MB currently in use)
C Drive: (WDC WD10EALX-009BA0 ATA Device) 911382MB out of 953516MB (95%) free
D Drive: (WDC WD10EALX-009BA0 ATA Device) 117MB out of 349MB (33%) free
E Drive: (Optiarc DVD+-RW AD-7200S ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 480
Manufacturer / Chip: NVIDIA / GeForce GTX 480
Video Memory: 4063 MB
Driver Version: 8.17.12.9573
Driver Date: 2/9/2012 10:43:00 PM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6449
Driver Date: 8/30/2011 2:28:46 AM

Sound Device Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6449
Driver Date: 8/30/2011 2:28:46 AM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.6449
Driver Date: 8/30/2011 2:28:46 AM

Sound Device Description: DELL S2409W-1 (NVIDIA High Definition Audio)
Driver File: nvhda64v.sys
Driver Version: 1.02.0024.0000
Driver Date: 7/7/2011 1:51:28 PM


WMI Information
Motherboard Manufacturer: Intel Corporation
Motherboard Model: (empty)
Motherboard Product: DX79SI
Motherboard Version: AAG28808-600
BIOS Manufacturer: Intel Corp.
BIOS Name: Default System BIOS
BIOS Version: INTEL - 119
BIOS Release: 20111019000000.000000+000


Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1920x1080 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: Very High
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 0.000
Music Sound Volume: 0.000

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: ?
Installation Directory: C:\Program Files (x86)\NCsoft\City of Heroes

Mod files in the Data directory
No modifications found

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:54:26 PM, on 5/18/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Users\Chell\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\Chell\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\Chell\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\Chell\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Chell\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\Chell\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [Google Update] "C:\Users\Chell\AppData\Local\Google\Update\Google Update.exe" /c
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Intel(R) PROSet Monitoring Service - Unknown owner - C:\Windows\system32\IProsetMonitor.exe (file missing)
O23 - Service: Intel(R) Identity Protection Technology Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 6027 bytes

At the very least, I noticed "BabylonToolbar" in the list of BHOs... that's a known piece of adware. I'd suggest installing MalwareBytes and/or Spybot: Search & Destroy and do a full scan of your system.

The only two other things that stand out to me are ESET and McAfee. I've not heard of their "Smart Security" suite (and finding information on it was surprisingly hard), and McAfee is well known for being utter trash... either of which could be causing problems.

We've been saving Paragon City for eight and a half years. It's time to do it one more time.

Firstly, I got a good LOL out of this:

I gave the boot to those programs and got me some Avast (I like it)
Will see if it happens again. Only time will tell.
OH also shot that Babylon thing out the air lock! Thanks for the heads up on that.

And as for the drool just get a bib I know I need one when I look at my computer

I have a 19 in(ish) wide screen Monitor and the Res looks good from where I sit. (and I am not blind lol!]

Thanks for the advice Ill try it and re-post when I know for sure.

~T

>.> hummm that's what it should be ..I guess I didn't see the 00's....hum...

Also good new and bad.

This happens when ever I play a game. ANY game, I tried portal two and the same thing happen just as I got to Galdos.

So I tried watching some "Legend Of Kora" watched 1.5 hours worth no issues. I can surf the net Facebook and Pandora to my hearts content but when I try and game ....

You may just need to reinstall your graphics drivers.

Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

I agree with Hyperstrike. If your system is somehow incorrectly reporting a resolution of 19200x10800 then your apps my be trying to render at that resolution.

Uninstall/clean and reinstall you video drivers and see if that helps.

*edit - whew! changed "you're" to "your" before the grammar police caught me!

Soooo *laughs Nervously* Spamware aside I did a clean boot 100% new and shiny XD

And its still happening

I don't know what to do...I honestly don't.


Is it RAM? I tested that..

Could it be my heat sync?

Graffics card?

CHANGED BOTH THE COH HELPER AND HIJACK THIS to match new system setup

~T

memtest will tell you if you have ram issue. if it a power supply or gpu issue try running hardware monitor and watch the power supply and gpu temps. then try running pathmark gpu burn in. if you think it a cpu issue try running prime95.