Game freezes when talking to contacts


 

Posted

[reposting this because that is apparently what the forum moderator "Moderator13" wants]

I just resubscribed to the game 2 days ago after being inactive since pre I19. The game freezes EVERY time i talk to a contact - making it impossible to play. Will i renew for next month? Not at this rate..

Yes i've seen numerous threads already on the subject, but they all seem to be from I19 timeframe and none had a clear solution other than rollback drivers and hope for the best. I am currently using the latest & greatest Nvidia drivers and I don't want to roll back to drivers from 2010 when it is almost 2012.

Anyway this is the same PC i was using preI19. Just to be sure I reduced graphics quality to absolute minimum and it makes no difference, still freezes.

Yes my sound drivers are old, but I dont see how that could be relevant to opening an ingame window.

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at November 5, 2011 16:15 (-04:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: NVIDIA
System Model: 122-CK-NF68
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 6144MB
.Net Memory Report: 3000MB out of 6142MB available
Page File: 8239MB (4043MB currently in use)
C Drive: (WDC WD800JB-00CRA1 ATA Device) 16675MB out of 76316MB (21%) free
E Drive: (WDC WD32 00JS-00PDB0 SCSI Disk Device) 11584MB out of 305242MB (3%) free
G Drive: (ST315003 41AS SCSI Disk Device) 384082MB out of 1430796MB (26%) free
F Drive: (LITE-ON DVDRW LDW-411S ATA Device) zero-size drive
D Drive: (AVEBOZI CDMF45EV0 SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 275
Manufacturer / Chip: NVIDIA / GeForce GTX 275
Video Memory: 3688 MB
Driver Version: 8.17.12.8562
Driver Date: 10/15/2011 4:53:00 AM
Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8400GS
Manufacturer / Chip: NVIDIA / GeForce 8400GS
Video Memory: 3281 MB
Driver Version: 8.17.12.8562
Driver Date: 10/15/2011 4:53:00 AM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 8:07:00 PM

Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 8:07:00 PM


WMI Information
Motherboard Manufacturer: EVGA
Motherboard Model: (empty)
Motherboard Product: 122-CK-NF68
Motherboard Version: 2
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: Nvidia - 42302e31
BIOS Release: 20080904000000.000000+000


Registry Information for Current User
Resolution: 2929x707
3D Resolution: 2929x707 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 497, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: None
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Unknown (5)


World Texture Level: Low
Character Texture Level: High
World Detail Level (Vis_Scale): 0.800
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 0.087
Music Sound Volume: 0.093

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.250
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 1026609 bytes/second
Current Game Version: 0.0.0
Installation Directory: E:\Installed\City of Heroes

Mod files in the Data directory
No modifications found


 

Posted

Please post a HiJack This log as well. There's many pieces of software out there that definitely cause issues with CoH (and other games), like WindowBlinds.

And drivers can certainly cause issues: after all, it's the driver that's telling the video card to render everything.

Also, is that log correct, that you have both a GTX 275 and a 8400GS in the system? Seems a bit of an unusual setup.


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

Quote:
Originally Posted by Kitsune Knight View Post
Also, is that log correct, that you have both a GTX 275 and a 8400GS in the system? Seems a bit of an unusual setup.
I have only ever heard of that setup being used(and working at all) in a primary graphics card plus physics card setup.
That could be his problem.

Also, that CPU looks old. Is it really powerful enough for the game as is now, especially when the game is still heavily dependent on the CPU for graphics?



Edit:
Whoa?!
Quote:
Registry Information for Current User
Resolution: 2929x707
3D Resolution: 2929x707 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 497, 0
It looks like he is stretching the game across 2 monitors.
I don't think this game likes that, especially with 2 different graphics cards instead of 2 identical cards.

But anyway, that is DEFINITELY NOT "lowest graphical settings".
He needs to try it in a single monitor mode and see if that works.
(assuming that resolution is correct and not a bug)


 

Posted

Someone recently was having issues with dual monitors pointed back to this post.

http://boards.cityofheroes.com/showthread.php?t=176210

Yes, the post is old.

Korgat_ it would be best to give us all the info you can on your setup. If you are doing things like dual or triple monitors you should say so. Also, refusing to do any sort of driver rollback will make people less likely to help you.


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD