Warning Market Erasure


Agonist_NA

 

Posted

Just thought I would give everyone a heads up.

After today's patch my market inventory was erased on characters that would normally have sold 20 or more slots worth of items on the market. No idea if this is just me yet or if its pervasive.


 

Posted

Quote:
Originally Posted by B_L_Angel View Post
Just thought I would give everyone a heads up.

After today's patch my market inventory was erased on characters that would normally have sold 20 or more slots worth of items on the market. No idea if this is just me yet or if its pervasive.
You know, it's always a good idea to ask "Is this happening to anyone else?" before doing the Chicken Little.

That being the case, is anyone else seeing the OP's issue? Can't log in myself, but not sure if I have anything on the market anyhow.


 

Posted

Quote:
Originally Posted by Obsidius View Post
You know, it's always a good idea to ask "Is this happening to anyone else?" before doing the Chicken Little.

That being the case, is anyone else seeing the OP's issue? Can't log in myself, but not sure if I have anything on the market anyhow.
::shrugs:: So far it is only happening to my characters that sell more than 20 slots worth at a shot. Keeping it to myself till I could do a thorough investigation (i.e. never) would mean other people might get hit with it.


 

Posted

Our initial investigation shows that this is not a widespread issue, in fact it's only affected a few total accounts (less than ten).

The good thing is, Customer Service is able to assist anyone who is affected (many of you have already contacted us). If you were one of the few affected, please file a petition ASAP and CS can start working on restoring your items. When you file your petition, if possible please include a list of what items were lost. That will be very helpful to the process.

Thanks!

-Z


Andy Belford
Community Manager
Paragon Studios

 

Posted

One of my brutes has lost just under 6 billion inf in bids as a result of this plus an unknown number of lost bids and enhancements of small value which were active/up for sale. I've sent my petition so hopefully this will be resolved.


 

Posted

This hit me - the two toons I checked had blank auction house inventory.

Weird thing is...it seems to have fixed itself - both of those toons now have their original stuff back after I played for a bit.

Maybe they are not "erased" just not displaying?


 

Posted

And A big thanks to the people in customer service GM Roland rules.

I am mostly back to where I was.


 

Posted

I had 12 characters affected, petitioned yesterday. Unfortunatly im not sure what these guys were buying/selling so im sure ill get shafted some how lol.


Im rich because you trust the previous 5 bids!!
My market signature is the highest bid!!!!